Error Messages | Description |
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GENERAL FAILURE | The operating system is unable to carry out the |
| command. The message is usually followed by |
| specific information. For example, Printer out of |
| paper. Take the appropriate action. |
| The computer cannot identify the drive type. Shut |
| down the computer, remove the hard drive, and |
| boot the computer from an optical drive. Then, |
| shut down the computer, reinstall the hard drive, |
| and restart the computer. Run the Hard Disk Drive |
| tests in the Dell Diagnostics. |
| The hard drive does not respond to commands |
| from the computer. Shut down the computer, |
| remove the hard drive, and boot the computer |
| from an optical drive. Then, shut down the |
| computer, reinstall the hard drive, and restart the |
| computer. If the problem persists, try another |
| drive. Run the Hard Disk Drive tests in the Dell |
| Diagnostics. |
| The hard drive does not respond to commands |
| from the computer. Shut down the computer, |
| remove the hard drive, and boot the computer |
| from an optical drive. Then, shut down the |
| computer, reinstall the hard drive, and restart the |
| computer. If the problem persists, try another |
| drive. Run the Hard Disk Drive tests in the Dell |
| Diagnostics. |
| The hard drive may be defective. Shut down the |
| computer, remove the hard drive, and boot the |
| computer from an optical. Then, shut down the |
| computer, reinstall the hard drive, and restart the |
| computer. If the problem persists, try another |
| drive. Run the Hard Disk Drive tests in the Dell |
| Diagnostics. |
INSERT BOOTABLE MEDIA | The operating system is trying to boot to non- |
| bootable media, such as a floppy disk or optical |
| drive. Insert bootable media. |
INVALID CONFIGURATION | The system configuration information does not |
RUN SYSTEM SETUP PROGRAM | match the hardware configuration. The message is |
| most likely to occur after a memory module is |
| installed. Correct the appropriate options in the |
| system setup program. |
KEYBOARD CLOCK LINE FAILURE | For external keyboards, check the cable |
| connection. Run the Keyboard Controller test in |
| the Dell Diagnostics. |
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