Dell DC01T specifications Technical Support and Customer Service, DellConnect Online Services

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NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell's support service, see "Before You Call" on page 35, and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services at the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites: support.dell.com support.jp.dell.com (Japan only) support.euro.dell.com (Europe only)

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Getting Help

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Contents Dell OptiPlex FX160 Setup and Quick Reference Guide August C742D Contents Technical Support and Customer Service About Your Computer Front ViewBack View Quick Setup Setting Up Your ComputerBefore Setting Up Your Computer Setting Up Your Computer Connect the network cable Connect the power cable Press the power buttons on the monitor and the computer Specifications NICUSB Bios ROM Sata hard drive Equivalent to 20 in/sec 51 cm/sec Specifications Troubleshooting Tips Using the Hardware TroubleshooterPower Problems TipsMemory Problems Lockups and Software Problems Dell Technical Update Service Dell Support Utility Dell Diagnostics Troubleshooting Tips Identifying Drivers Reinstalling SoftwareDrivers Reinstalling Drivers and Utilities Manually Reinstalling Drivers Restoring Your Operating System Reinstalling Software Reinstalling Software Finding Information Finding Information Getting Help Obtaining AssistanceTechnical Support and Customer Service DellConnect Online ServicesAutomated Order-Status Service Problems With Your OrderAutoTech Service Getting Help Before You Call Page Contacting Dell Getting Help Index Operating system System Restore Index Index