5 Reinstalling Software  | 23  | 
Drivers  | 23  | 
Identifying Drivers  | 23  | 
Reinstalling Drivers and Utilities  | 24  | 
Restoring Your Operating System  | 26  | 
Using Microsoft Windows System Restore  | 
  | 
(Windows Vista hard drive operating  | 
  | 
systems only)  | 26  | 
6Finding Information . . . . . . . . . . . . . . . . 29
7Getting Help . . . . . . . . . . . . . . . . . . . . . . 31
Obtaining Assistance  | 31  | 
Technical Support and Customer Service | 32  | 
DellConnect™  | 32  | 
Online Services  | 32  | 
AutoTech Service  | 33  | 
Automated  | 33  | 
Problems With Your Order  | 33  | 
Product Information  | 34  | 
Returning Items for Warranty Repair or Credit  | 34  | 
Before You Call  | 35  | 
Contacting Dell  | 37  | 
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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Contents