Dell 960 manual Steady Amber

Page 140

 

 

4.

If the LED still does not illuminate, the problem is probably with the power supply. Contact Dell

 

 

 

(see Contacting Dell).

 

 

 

 

 

No CPU detected.

Reinstall the CPU and restart the system. If the computer still fails to boot, inspect the CPU socket

 

 

 

for damage.

 

 

If the problem persists, contact Dell (see Contacting Dell).

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Memory modules are

If two or more memory modules are installed, remove the modules, then reinstall one module and

 

detected, but a memory

 

restart the computer. If the computer starts normally, continue to install additional memory modules

 

power failure has occurred.

 

(one at a time) until you have identified a faulty module or reinstalled all modules without error. If

 

 

 

only one memory module is installed, try moving it to a different DIMM connector and restart the

 

 

 

computer.

 

 

If available, install verified working memory of the same type into your computer.

 

 

If the problem persists, contact Dell (see Contacting Dell).

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A possible CPU or

Replace the CPU with a known good CPU. If the computer still fails to boot, inspect the CPU socket

 

motherboard failure has

 

for damage.

 

occurred.

If the problem persists, contact Dell (see Contacting Dell).

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BIOS may be corrupt or

The computer hardware is operating normally but the BIOS may be corrupt or missing. Contact Dell

 

missing.

 

(see Contacting Dell).

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A possible motherboard failure

Remove all peripheral cards from the PCI and PCI-E slots and restart the computer. If the computer

 

has occurred.

 

boots, add the peripheral cards back one by one until you find the bad one.

 

 

If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).

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Power connector not installed

Reseat the 2x2 power connector from the power supply unit.

 

properly.

If the system still fails to boot, contact Dell (see Contacting Dell).

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Possible peripheral card or

Remove all peripheral cards from the PCI and PCI-E slots and restart the computer. If the computer

 

motherboard failure has

 

boots, add the peripheral cards back one by one until you find the bad one.

 

occurred.

If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).

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A possible motherboard failure

Disconnect all internal and external peripherals, and restart the computer. If the computer boots,

 

has occurred.

 

add the peripheral cards back one by one until you find the bad one. Contacting Dell.

 

 

If the problem persists, the motherboard is probably bad. Contact Dell (see Contacting Dell).

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A possible coin cell battery

Remove the coin cell battery for one minute, reinstall the battery, and restart.

 

failure has occurred.

If the problem persists, contact Dell (see Contacting Dell).

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Image 140
Contents Page Battery Replacing the BatteryPerform the procedure After Working on Your Computer Contacting Dell Desktop Computer Inside View of Your ComputerDesktop Computer PCI and PCIe Cards Installing a PCI CardCards Page Page Removing a PCI Card Installing a PCI Card in the Riser-Card Cage Page Perform the procedure in Before Working on Your Computer Removing a PCI Card From the Riser-Card CagePerform the procedure After Working on Your Computer Internal Wireless Card Installation Internal Wireless Card Removal Installing a Second External Serial PortChassis Intrusion Switch Removing the Chassis Intrusion SwitchReplacing the Chassis Intrusion Switch Resetting the Chassis Intrusion DetectorSave your Bios settings and exit system setup Replacing the Desktop Computer Cover Desktop Computer CoverRemoving the Desktop Computer Cover ALERT! Cover was previously removed Processor Removing the Heatsink AssemblyReplacing the Heatsink Assembly Installing the Processor Removing the ProcessorPerform the procedure After Working on Your Computer Remove and Replace the Fan and Shroud Assembly General Installation Guidelines for Sata Devices Connecting Drive CablesData Interface Connectors DrivesPower Cable Connectors Connecting and Disconnecting Drive CablesDrive Bay Inserts Removing Drive Bay InsertsRemoving an Optical Drive Optical DriveReplacing Drive Bay Inserts Installing an Optical Drive Removing a Floppy Drive Installing a Floppy DriveFloppy Drive Media Card Reader Installing a Media Card Reader Removing a Media Card ReaderHard Drive Removing the Primary Hard Drive Replacing the Primary Hard Drive Page Removing the Secondary Hard Drive Page Installing a Secondary Hard Drive Page Page Perform the procedure After Working on Your Computer Assembly Removing the I/O AssemblyReplacing the I/O Assembly Perform the procedure After Working on Your Computer Power Supply Replacing the Power SupplyDC Power Connectors DC Power Connector P1DC Power Connector P5 and P6 DC Power Connector P2DC Power Connector P4 Removing an Internal Speaker Installing an Internal SpeakerInternal Speaker Perform the procedure Before Working on Your Computer System Board Components DIMM4Addressing Memory Configurations DDR2 Memory OverviewInstalling Memory Removing Memory Mini Tower Computer Installing a PCI or PCIe Card Page FPerform the procedure After Working on Your Computer Removing a PCI or PCIe CardInternal Wireless Card Installation Internal Wireless Card Removal Chassis Intrusion Switch Save your Bios settings and exit system setup Replacing the Mini Tower Computer Cover Mini Tower Computer CoverRemoving the Mini Tower Computer Cover ALERT! Cover was previously removed Processor Removing the Processor Remove the Fan Assembly FPerform the procedure Before Working on Your ComputerReplacing the Fan Assembly Drives Removing a Hard Drive Perform the procedure Before Working on Your Computer Page Replacing a Hard Drive Page Perform the procedure After Working on Your Computer Remove the Drive Bezel Replace the Drive BezelReplacing or Installing the Floppy Drive Removing the Floppy DriveFPerform the procedure After Working on Your Computer Installing the Media Card Reader Removing the Media Card ReaderOptical Drive Replacing or Installing an Optical Drive FPerform the procedure After Working on Your Computer Assembly O assembly Securing screw O assembly cable connectors Remove the Bezel Replace the BezelPage Power Supply V12P0DIG White +3.3 VDC Orange +3.3VDC/SE 12 VDC Blue DC Power Connectors P3, P5, P8, and P9 DC Power Connector P7Internal Speaker Perform the procedure Before Working on Your Computer System Board Components Cards Perform the procedure After Working on Your Computer Removing a PCI Card Installing a PCIe x16 Card or DVI Card PCIe and DVI CardsRemoving a PCIe x16 Card or DVI Card Internal wireless card is an optional device Perform the procedure Before Working on Your Computer Internal Wireless Card Removal Chassis Intrusion Switch Back to Contents Replacing the Small Form Factor Computer Cover Small Form Factor Computer CoverRemoving the Small Form Factor Computer Cover ALERT! Cover was previously removed Processor Installing the Processor Page Remove and Replace the Fan and Shroud Assembly Page `Drives Data interface cable connector Sata interface connector Removing the Hard Drive and Shroud Assembly Removing the Hard Drive Replacing a Hard Drive Page Replacing the Hard Drive and Shroud Assembly Optical Drive Installing an Optical Drive Floppy Drive Installing a Floppy Drive Media Card Reader Replacing or Installing a Media Card Reader Perform the procedure After Working on Your Computer Remove the Bezel Replacing the BezelAssembly Perform the procedure After Working on Your Computer Power Supply VCC +5 Red DC Power Connector P3 Thermal Sensor P5 DC Power Connector P6+5VDC Internal Speaker Perform the procedure Before Working on Your Computer Fancpu Small Form Factor Computer Small Form Factor Computer Mini Tower System Board Screws Desktop System Board ScrewsSmall Form Factor System Board Screws Mini Tower Computer Back to Contents Tips Using the Hardware TroubleshooterPower Problems Steady Amber Steady Blue Memory Problems Lockups and Software ProblemsComputer does not start up Program stops respondingDell Technical Update Service Dell Diagnostics Other software problemsStarting the Dell Diagnostics From Your Hard Drive Program crashes repeatedlyInsert the Drivers and Utilities media Recommended Tools Before Working on Your ComputerAfter Working on Your Computer Turning Off Your Computer
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960 specifications

The Dell 960 is a powerful and efficient desktop computer designed for business environments and professional users seeking reliability and performance. This model is part of Dell's OptiPlex line, which is known for its focus on security, manageability, and sustainability.

One of the standout features of the Dell 960 is its compact design, which enables it to fit comfortably in various office environments without occupying much space. This small form factor is not only convenient for limited desk space but also enhances the aesthetic appeal of professional settings.

In terms of performance, the Dell 960 is equipped with Intel Core 2 Duo processors, offering dual-core processing capabilities that optimize multitasking and enhance overall system responsiveness. This makes it well-suited for running multiple applications simultaneously, an essential requirement in many business operations.

Memory options are customizable, allowing users to equip the Dell 960 with up to 8 GB of RAM. This flexibility ensures that the system can handle demanding applications and workloads with ease. Additionally, the desktop features various hard drive configurations, including both traditional hard disk drives (HDD) and solid-state drives (SSD), providing choices that balance performance and storage capacity.

The Dell 960 also prioritizes energy efficiency and eco-friendliness. It is Energy Star certified, meaning it meets stringent energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification helps organizations reduce their energy costs and carbon footprint, contributing to more sustainable operations.

For connectivity, the Dell 960 comes with a variety of ports, including USB 2.0 ports, audio jacks, and Ethernet ports, ensuring seamless communication with peripherals and networks. The inclusion of integrated graphics offers sufficient performance for standard business applications, while expansion slots allow for graphics upgrades when necessary.

Security features are robust in the Dell 960, with optional hardware-based security systems that safeguard sensitive data. With features like Trusted Platform Module (TPM) support and lockable chassis options, businesses can protect their valuable information from unauthorized access.

In summary, the Dell 960 blends performance, compactness, and energy efficiency, making it a suitable choice for offices and professional environments. Its customizable features ensure that users can tailor the desktop to meet their specific needs, while its emphasis on security and sustainability aligns well with modern corporate values.