Dell 9150 service manual Message Possible Cause Corrective Action, Reseat the memory modules

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Advanced Troubleshooting: Dell Dimension 9150 Service Manual

3-4-2 Screen retrace failure

3-4-3 Search for video ROM failure

4-2-1 No time tick

4-2-2 Shutdown failure

4-2-3 Gate A20 failure

4-2-4 Unexpected interrupt in protected mode

4-3-3 Timer-chip counter 2 failure

4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port test failure 4-4-4 Cache test failure

Message

Possible Cause

Corrective Action

8042 Gate-

The keyboard controller failed

If you receive this message after you make

A20 error

its test.

changes in the system setup program, enter

 

 

the system setup program and restore the

 

 

original value(s).

Address Line Short!

C:Drive Error

C:Drive

Failure

Cache

Memory Bad,

Do Not

Enable

Cache

CH-2 Timer

Error

An error in the address decoding circuitry in the memory has occurred.

The hard drive is not working or is not configured correctly.

The cache memory is not operating.

An error is occurring on the timer on the system board.

Reseat the memory modules.

Ensure that the drive is installed correctly in the computer and defined correctly in the system setup program.

See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

See "Contacting Dell" in your Owner's Manual for instructions on obtaining technical assistance.

CMOS Battery

State Low

CMOS

Checksum

Failure

CMOS System

Options Not

Set

CMOS Display

Type

Mismatch

CMOS Memory

Size

Mismatch

CMOS Time

and Date Not

Set

Diskette

Boot Failure

The system configuration information in the system setup program is incorrect or the battery charge may be low.

Drive A or B is present but has failed the BIOS POST.

Enter the system setup program, verify the system configuration, and then restart the computer.

Ensure that the drive is installed correctly in the computer and defined correctly in the system setup program. Check the interface cable at both ends.

DMA Error

DMA 1 Error

DMA 2 Error

FDD

Controller

Error in the DMA controller on

The keyboard or system board may need to be

the system board.

replaced.

The BIOS cannot

Ensure that the floppy drive or the hard drive is

file:///T/htdocs/systems/dim9150/en/sm/adtshoot.htm[10/31/2012 7:59:03 AM]

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Contents Model Dcta August 2006 Rev. A01 Turning Off Your Computer Before You BeginGetting Started Recommended ToolsBefore Working Inside Your Computer Front View of the Computer About Your ComputerBack View of the Computer Telephony program Page Removing the Computer Cover Back to Contents Inside View of Your Computer System Board Components Technical OverviewPower Supply DC Connector Pin Assignments Pin Number Signal Name Color Wire Gauge DC Power Connector P1Pin Number Signal Name 18-AWG Wire DC Power Connector P2DC Power Connect P3 and P5 DC Power Connectors P8, P9, and P10 DC Power Connector P4DC Power Connector P7 DC Power Connector P12 DC Power Connector P11Specifications Drives ConnectorsControls and Lights PowerEnvironmental PhysicalDiagnostic Lights Advanced TroubleshootingPower Lights Suggested Resolution Light Pattern Problem DescriptionCode Cause Beep CodesReseat the memory modules Message Possible Cause Corrective ActionKeyboard or system board may need to be replaced Overview System SetupEntering System Setup System Setup Options Video Post Behavior Boot SequenceChanging Boot Sequence for the Current Boot Clearing Forgotten PasswordsReplace the computer cover Clearing Cmos SettingsBack to Contents Memory Overview Removing and Installing PartsMemory Addressing Memory With 4-GB Configurations Installing MemoryPage Removing Memory CardsRemoving and Installing PCI and PCI Express Cards Page Page Page Network Adapter and Sound Card Settings Removing the Drive Panel Drive PanelsReplacing the Drive-Panel Insert Removing the Drive-Panel InsertReplacing the Drive Panel Connecting Drive CablesDrives Hard Drive Drive Interface ConnectorsRemoving a Hard Drive Installing a Hard Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy Drive Removing a Media Card Reader Installing a Floppy DriveMedia Card Reader Page Installing a Media Card Reader Removing a CD/DVD Drive CD/DVD DriveInstalling a CD/DVD Drive Replace the computer cover Removing the Power Supply Power SupplyRemoving the Processor Replacing the Power SupplyProcessor Page Installing the Processor Socket and processor pin-1 indicator Panel Components PanelRemoving the I/O Panel Page Page Replacing the I/O Panel BatteryReplacing the Battery Removing the System Board System BoardReplacing the System Board Back to Contents Replacing the Computer Cover
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