NETGEAR WNR2000v5 user manual Router Cannot Access the Internet,  To check the WAN IP address

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N300 WiFi Router

•Close the browser and launch it again.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.

•If you are using a wired connection, check the Ethernet connection between the computer and the router.

5.If the login prompt displays, but you cannot log in, try the following:

•Make sure that you are using the correct login information.

The user name is admin and the default password is password. Make sure that Caps Lock is off when you enter this information.

•If you customized the IP address scheme that the router uses, see Troubleshoot IP Addresses on page 108.

The Router Cannot Access the Internet

If you can log in to your router, but it cannot access the Internet, see if the router can obtain an IP address from your Internet provider. Unless your Internet provider assigned you a fixed IP address, your router requests an IP address from the Internet service. You can see if the request was successful using the Router Status screen.

Note: The Setup Wizard can detect your Internet connection during installation, but if the router cannot get a WAN IP address, the Setup Wizard cannot automatically resolve this issue.

If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

To check the WAN IP address:

1.Launch a web browser from a computer or wireless device that is connected to the network.

2.In the address field of the web browser, enter www.routerlogin.net or www.routerlogin.com.

A login screen displays.

3.Enter the router user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home screen displays.

Troubleshooting

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Contents N300 WiFi Router Trademarks SupportCompliance Contents Control Access to the Internet Appendix a Supplemental Information Hardware Setup Unpack Your Router Front PanelLED and button descriptions Rear Panel Position Your RouterCable Your Router  To cable your routerConnect to the Network Access the Router Wired Connection WiFi Connection To use WPS to connect to the WiFi network  To find and select the WiFi network To log in to the router Types of LoginsLog In to the Router Specify Initial Settings Select Advanced Setup Wizard Use the Setup Wizard To use the Setup Wizard  To specify the Internet connection settings Manually Set Up the Internet ConnectionSpecify an Internet Connection Without a Login Specify an Internet Connection That Uses a Login  To view or change the basic Internet setupSelect Internet  To set up an IPv6 Internet connection Specify IPv6 Internet ConnectionsInternet Connection Type list, select Auto Detect Requirements for Entering IPv6 AddressesUse Auto Detect for an IPv6 Internet Connection Specify Initial Settings Use Auto Config for an IPv6 Internet Connection Set Up a 6to4 Tunnel IPv6 Internet Connection Specify Initial Settings Set Up a Pass Through IPv6 Internet Connection Set Up a Fixed IPv6 Internet Connection To set up a pass-through IPv6 Internet connection  To set up a fixed IPv6 Internet connectionSpecify Initial Settings Set Up a Dhcp IPv6 Internet Connection  To set up an IPv6 Internet connection with a Dhcp serverInternet Connection Type list, select PPPoE Set Up a PPPoE IPv6 Internet Connection To set up a PPPoE IPv6 Internet connection Specify Initial Settings Change the MTU Size  To change the MTU sizeSelect Advanced Setup WAN Setup Common MTU sizesOptimize Performance Prioritize Internet Traffic with Quality of Service Optimize Internet Gaming with Upstream QoS To enable upstream QoS  To enable QoS for Internet access Optimize Internet Streaming with QoSAdd QoS Rules by Service  To add a QoS rule for a service To add a QoS rule for a device Select Advanced Setup QoS SetupAdd a QoS Rule by Device Edit a QoS Rule  To edit a QoS ruleDelete a QoS Rule  To delete a QoS ruleWi-Fi Multimedia Quality of Service  To disable WMM QoSDelete All QoS Rules  To delete all QoS rulesImprove Network Connections with Universal Plug and Play  To enable Universal Plug and Play Select Advanced Advanced Setup UPnPOptimize Performance Control Access to the Internet Select Parental Controls Set Up Parental Controls To set up Live Parental Controls Control Access to the Internet  To block Internet sites Use Keywords to Block Internet SitesClick the Take me to the status screen button Select Advanced Security Block Sites  To delete keywords from the listSelect Advanced Security Block Services Block Services from the Internet To block services Control Access to the Internet Schedule When to Block Internet Sites and Services Avoid Blocking on a Trusted Computer To schedule blocking  To specify a trusted computerSet Up Security Event Email Notifications  To set up email notificationsControl Access to the Internet Specify Network Settings View or Change the WAN Settings  To view or change the WAN settingsSet Up a Default DMZ Server  To set up a default DMZ server To change the router’s device name Select Advanced Setup LAN SetupChange the Router’s Device Name LAN IP address Change the LAN TCP/IP Settings To change the LAN TCP/IP settings Specify the IP Addresses That the Router Assigns Reserve LAN IP Addresses  To reserve an IP address To edit a reserved address entry  To delete a reserved address entryUse the WPS Wizard for WiFi Connections  To use the WPS WizardSpecify Basic WiFi Settings  To specify basic wireless settingsSpecify Network Settings Specify Network Settings WPA/WPA2 Enterprise Change the WiFi Security Option To change the WPA settings Use the Router as a Wireless Access Point  To set up the router as an AP To set up a guest network Set Up a WiFi Guest NetworkSelect Advanced Advanced Setup Wireless AP Select Guest Network Control the Wireless Radio Use the WiFi On/Off ButtonEnable or Disable the Wireless Radio  To enable or disable the wireless radio To set up the wireless schedule Set Up a WiFi ScheduleSelect Advanced Advanced Setup Wireless Settings Specify WPS Settings  To specify WPS settings To set up Dynamic DNS Dynamic DNSSelect Advanced Advanced Setup Dynamic DNS Select the Use a Dynamic DNS Service check boxManage Your Network View Router Information View Internet Port Information To view router status and usage information  To view router Internet port informationDisplay Internet Port Statistics  To display Internet port statisticsCheck the Internet Connection Status  To check the Internet connection statusView Wireless Settings  To view wireless settingsView Guest Network Settings  To view guest network settingsView Logs of Router Activity Reboot the Router To reboot the router Select Advanced Administration Logs  To view and customize logs To monitor Internet traffic Select Advanced Advanced Setup Traffic MeterMonitor Internet Traffic  To back up the router’s configuration settings Manage the Router Configuration FileBack Up Settings  To restore configuration settings that you backed up Restore Configuration SettingsSelect Advanced Administration Backup Settings Change the admin Password Erase the Current Configuration SettingsDo not interrupt the reboot process  To erase the configuration settingsRemote Management  To set the password for the user name adminSelect Advanced Administration Set Password  To set up remote management  To use remote access Specify Internet Port Settings Set Up Port Forwarding to a Local Server  To forward specific incoming protocolsClick the Add Custom Service button Add a Custom Port Forwarding Service To add a custom service Edit a Port Forwarding Service Delete a Port Forwarding Entry To edit a port forwarding entry  To delete a port forwarding entry To make a local web server public Application Example Make a Local Web Server PublicHow the Router Implements the Port Forwarding Rule  To add a port triggering service Set Up Port TriggeringAdd a Port Triggering Service Specify Internet Port Settings Application Example Port Triggering for Internet Relay Chat Troubleshooting Forgotten Passwords Admin PasswordWiFi Passwords  To use a wired connection to view WiFi settingsWiFi Connections Changes Not SavedApply Power to the Router and Check the LEDs Power LED Is Off or Blinking To apply power to the router and check the LEDs Troubleshoot with the LEDsPower LED Stays Amber WiFi LED Is OffCannot Log In to the Router Internet LEDs Is OffRouter Cannot Access the Internet  To check the WAN IP addressTroubleshoot Internet Browsing Troubleshoot a PPPoE Internet Connection  To troubleshoot a PPPoE Internet connectionTroubleshoot Your Network Using the Ping Utility Test the LAN Path to Your RouterTest the Path from Your Computer to a Remote Device  To ping the router from a computer running WindowsTroubleshoot IP Addresses Troubleshooting 109 Supplemental Information Factory Settings  To restore the factory default settingsSupplemental Information 112 Technical Specifications Router specifications
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WNR2000v5 specifications

The NETGEAR WNR2000v5 is a versatile wireless router designed to provide reliable performance for home and small office networks. It operates on the 802.11n wireless standard, allowing users to experience fast and efficient internet connectivity. With a maximum data throughput of up to 300 Mbps, the WNR2000v5 is well-suited for streaming high-definition videos, online gaming, and browsing the web simultaneously across multiple devices.

One of the notable features of the WNR2000v5 is its advanced wireless technology, which includes the use of multiple antennas to enhance the range and quality of the wireless signal. This ensures that users can connect to the network from various locations within a home or office, reducing dead spots and providing a stable connection. The router supports both 2.4 GHz frequency bands, which offer improved coverage but may have lower speeds compared to the 5 GHz bands found in dual-band routers.

Security is a top priority for any home network, and the WNR2000v5 addresses this with robust encryption protocols such as WPA2. This safeguard protects personal data and sensitive information from unauthorized access. Additionally, the router offers a built-in firewall and a feature known as "Wi-Fi Protected Setup" to simplify the connection of compatible devices securely.

The WNR2000v5 is equipped with four Fast Ethernet ports, allowing users to connect wired devices directly for optimal performance. This is particularly beneficial for devices that require stable connections, such as gaming consoles or desktop computers. The USB port on the router enables users to connect external storage devices, facilitating easy access and file sharing across the network.

Setup and management of the WNR2000v5 are user-friendly, featuring a straightforward web interface that allows users to configure settings easily. The router supports Quality of Service (QoS) settings, enabling users to prioritize bandwidth for specific applications and devices. This feature is particularly useful in households where multiple users are online simultaneously, ensuring everyone enjoys a fast and stable internet experience.

In summary, the NETGEAR WNR2000v5 is a powerful and affordable solution for those seeking dependable wireless connectivity. With its combination of advanced wireless technology, strong security features, and easy management options, it serves as an excellent choice for enhancing home or small office networking needs. Whether streaming content, engaging in online gaming, or simply browsing the internet, this router delivers a reliable and efficient performance to meet the demands of modern users.
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