NETGEAR WNDR3300 manual Troubleshooting the Web Configuration Interface, Wireless light is not on

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NETGEAR RangeMax™ Dual Band Wireless-N Router WNDR3300 Reference Manual

•Make sure that the Ethernet cable connections are secure at the router and at the modem or computer.

•Make sure that power is turned on to the connected modem or computer.

•Be sure that you are using the correct cable:

When connecting the router’s Internet port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable.

The Wireless light is not on.

If the Wireless light does not come on, verify that the wireless feature is turned on according to the instructions in “Viewing Advanced Wireless Settings” on page 2-11.

Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration Interface from a computer on your local network, check the following:

•If you are connecting from a wireless computer, try connecting from a wired computer.

•Check the Ethernet connection between the wired computer and the router as described in “Troubleshooting Basic Functions” on page 7-2.

•Make sure that your computer’s IP address is on the same subnet as the router. For instructions, click the link to the online document “Preparing Your Network” in Appendix B to configure your computer.

Note: If your computer’s IP address is shown as 169.254.x.x: Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server.

These autogenerated addresses are in subnet 169.254.x.x. If your IP address is in this range, check the connection from the computer to the router, and reboot your computer.

•Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded.

•Try closing the browser and opening it again, or try a different browser.

7-4

Troubleshooting

v1.0, January 2008

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Contents NETGEAR, Inc Regulatory Compliance Information Europe EU Declaration of Conformity FCC Guidelines for Human Exposure FCC Requirements for Operation in the United StatesFCC Information to User FCC Declaration Of Conformity FCC Radio Frequency Interference Warnings & InstructionsProduct and Publication Details Contents Chapter Restricting Access From Your Network Chapter Using Network Monitoring Tools Appendix a Technical Specifications About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print This ManualVersion Date Description V1.0 February Original publication Revision HistoryPublication Revision History Xiv Chapter Configuring Basic Connectivity Using the Setup ManualLogging In to Your Wireless Router V1.0, February V1.0, February Viewing and Configuring Basic ISP Settings ISP does not require login V1.0, February ISP does require login V1.0, February V1.0, February Chapter Safeguarding Your Network Choosing Appropriate Wireless SecurityRange up to 300 foot radius Wireless dataSecurity options Wireless Security Options Other Features That Enhance SecurityModify your firewall’s rules Recording Basic Wireless Settings Setup InformationUse WPS Wi-Fi Protected Setup Changing Basic Wireless Settings Viewing Basic Wireless Settings 11G SSID. NETGEAR-2.4-GV1.0, February Configuring WEP Wireless Security V1.0, February V1.0, February Viewing Advanced Wireless Settings Using WPS Security Wi-Fi Protected Setup Push Button Configuration Configuring the WPS Settings PIN EntryYou can add WPS-enabled and non-WPS-enabled client devices Adding Additional WPS-Enabled Clients Adding Additional Non-WPS-Enabled ClientsRestricting Wireless Access by MAC Address V1.0, February Changing the Administrator Password Select the Turn Access Control On check boxBacking Up Your Configuration Understanding Your Firewall V1.0, February Blocking Access to Internet Sites Restricting Access From Your NetworkContent Filtering Overview V1.0, February Blocking Access to Internet Services Configuring a User-Defined Service Blocking Services by IP Address Range Scheduling BlockingViewing Logs of Web Access or Attempted Web Access Field Description Configuring E-mail Alert and Web Access Log NotificationsLog Entry Descriptions V1.0, February Setting the Time V1.0, February Chapter Customizing Your Network Settings Using the LAN Setup OptionsConfiguring a Device Name Configuring LAN TCP/IP Setup ParametersUsing the Router as a Dhcp Server Using Address Reservation Using a Dynamic DNS Service Select the Use a Dynamic DNS Service check box Disabling the SPI Firewall Configuring the WAN Setup OptionsSetting Up a Default DMZ Server Setting the MTU Size Responding to a Ping on the Internet WAN PortConfiguring Static Routes Configuring NAT FilteringV1.0, February V1.0, February V1.0, February Chapter Fine-Tuning Your Network Allowing Inbound Connections To Your NetworkV1.0, February How Port Triggering Changes the Communication Process V1.0, February How Port Forwarding Changes the Communication Process Configuring Port Forwarding to Local Servers How Port Forwarding Differs from Port TriggeringAdding a Custom Service Editing or Deleting a Port Forwarding Entry Application Example Making a Local Web Server PublicConfiguring Port Triggering To the instructions in Using Universal Plug and Play onClear the Disable Port Triggering check box Click Add Service Using Universal Plug and Play Optimizing Wireless Performance Identify critical wireless linksConfiguring Quality of Service Reduce interferenceUsing WMM QoS for Wireless Multimedia Applications Configuring QoS for Internet Access QoS for Applications and Online GamingQoS for a Router LAN Port Click Add Priority RuleQoS for a MAC Address Editing or Deleting an Existing QoS Policy Changing the MTU MSNApplication Optimizing Your Network BandwidthCommon MTU Sizes RangeMax Dual Band Wireless-N Router WNDR3300 Overview of Home and Small Office Networking Technologies Network Connection Theoretical Raw Transfer Time Assessing Your Speed RequirementsTheoretical Transfer Time for 1 Gigabyte Chapter Using Network Monitoring Tools Viewing Wireless Router Status InformationWireless Router Status Fields 1describes the router status fieldsDhcp 270Mbps at 2.4GHz mode and Up to 130Mbps at 2.4GHz mode, 270Mbps at 5GHz & 54Mbps at 2.4GHz mode, there are twoConnection Status Settings Router Statistics Managing the Configuration File Viewing a List of Attached DevicesBacking Up and Restoring the Configuration Erasing the Configuration Upgrading the Router SoftwareV1.0, February Upgrading Automatically to New Router Software Upgrading Manually to New Router Software Enabling Remote Management Access Select the Turn Remote Management On check boxV1.0, February Be sure to restart your network in this sequence Chapter TroubleshootingTroubleshooting Quick Tips Check the Test light to verify correct router operation Troubleshooting Basic FunctionsMake sure that the Ethernet cables are securely plugged Internet or Ethernet port lights are not on Power light is not on or is blinkingLights never turn off Troubleshooting the Web Configuration Interface Wireless light is not onTroubleshooting the Internet Connection Troubleshooting a Network Using the Ping Utility Testing the LAN Path to Your Router Request timed outProblems with Date and Time Testing the Path from Your Computer to a Remote DeviceSolving Wireless Connection Problems Using Your Wireless Card Setup ProgramSetting Up and Testing Basic Wireless Connectivity V1.0, January V1.0, January Restoring the Default Configuration and Password V1.0, January Table A-1. WNDR3300 Router Default Configuration Settings Appendix a Technical SpecificationsDefault Configuration Settings Firewall Feature Default Setting Wireless11N Ssid NETGEAR-DualBand-N Network Protocol and Standards CompatibilityEnvironmental Specifications Feature Default Setting Power AdapterPhysical Specifications Electromagnetic EmissionsRestoring the Default User Name and Password Feature Default Setting Interface SpecificationsV1.0, February V1.0, February Appendix B Related Documents Document LinkV1.0, February Index Index-2 Index-3 Index-4 Index-5 Index-6

WNDR3300 specifications

The NETGEAR WNDR3300 is a versatile and powerful wireless router designed to deliver reliable network performance for homes and small offices. Launched as part of NETGEAR's popular RangeMax series, the WNDR3300 encompasses several advanced technologies to ensure robust connectivity and seamless internet access for multiple devices.

One of the standout features of the WNDR3300 is its dual-band capability. Supporting both the 2.4 GHz and 5 GHz frequency bands, the router enables users to connect multiple devices without interference. The 2.4 GHz band offers broader coverage and is ideal for basic web browsing and email, while the 5 GHz band is designed for high-bandwidth activities such as video streaming and online gaming. This dual-band operation helps to alleviate congestion, improve performance, and enhance the overall user experience.

With its 802.11n wireless technology, the WNDR3300 boasts impressive speeds of up to 300 Mbps. The router utilizes MIMO (Multiple Input Multiple Output) technology, which employs multiple antennas for both transmitting and receiving signals, resulting in improved range and coverage. This technology is particularly beneficial in larger homes where traditional single-antenna routers might struggle to provide strong signals in distant rooms.

Another significant aspect of the WNDR3300 is its built-in firewall and security features. The router offers WPA/WPA2 encryption, which protects users from unauthorized access and secures personal data while browsing. Additionally, the router includes parental control features, enabling users to manage their family's internet usage effectively. These controls allow for the restriction of specific websites, scheduling of internet access times, and monitoring of online activity.

The WNDR3300 also includes several Ethernet ports, allowing for wired connections to desktops, gaming consoles, and other devices. With four LAN ports, users can easily connect multiple devices for stable and high-speed internet access. Moreover, the router supports dynamic DNS and VLAN support, making it a suitable option for advanced users looking to customize their network setup.

Installing and configuring the WNDR3300 is straightforward, thanks to its user-friendly web interface. NETGEAR also provides a WPS (Wi-Fi Protected Setup) button, allowing users to connect devices securely with just a push of a button, simplifying the connection process.

In conclusion, the NETGEAR WNDR3300 is an excellent choice for users seeking a reliable and fast wireless networking solution. With its dual-band capabilities, advanced security features, and user-friendly setup, it effectively meets the demands of modern internet usage, making it a valuable addition to any home or small office network.
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