NETGEAR Troubleshooting Guide for Wireless-N Access Point with WN802T
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NETGEAR Wireless-N Access Point WN802T v2 Reference Manual

Troubleshooting

Following are some simple problems that could occur and their possible causes. Along with each problem description, instructions are provided to assist you in diagnosing and solving the problem.

No lights are lit on the access point.

The access point has no power.

•Make sure the power cord is connected to the access point and plugged in to a working power outlet or power strip.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point; in this case the Switching Power Supply.

The Ethernet light is not lit.

There is a hardware connection problem.

•Make sure the cable connectors are securely plugged in at the wireless access point and the network device (hub, switch, or router).

•Make sure the connected device is turned on.

The WLAN light is not lit.

The wireless access point built-in antennas are not functioning properly.

•Select the “Turn Radio On” radio button setting on the Wireless Settings screen under Wireless > Advanced. It must be turned on (selected). See Figure 6-1

•If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.

6-2

Troubleshooting and Help

v1.0, September 2008

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Contents NETGEAR, Inc Technical Support Regulatory Compliance Information FCC Information to User FCC Guidelines for Human ExposureFCC Declaration Of Conformity FCC Radio Frequency Interference Warnings & InstructionsProduct and Publication Details Contents Chapter Wireless Security Settings Appendix a Default Settings and Technical Specifications Xii Contents About This Manual Conventions, Formats and ScopeHow to Use This Manual How to Print this ManualRevision History Part Number Version Date DescriptionXvi About This Manual About the Netgear Wireless-N Access Point WN802T Key FeaturesChapter Introduction Radius authentication support What is in the Box Front Panel of the Netgear Wireless-N Access PointSystem Requirements Power Feature Detailed DescriptionPort and system LEDs Back Panel of the Netgear Wireless-N Access Point Netgear Wireless-N Access Point Default Settings LocationReset button Ethernet port Power outlet Label on back panel Chapter Installation and Configuration Wireless Equipment Placement and Range GuidelinesConfiguring the Netgear Wireless-N Access Point Ethernet SetupConfiguring Your Basic Wlan Settings Login screenAccess Point name and Country/Region Local time zone settings Basic IP settings Configuring Basic Wireless Settings Basic wireless settingsNetgear Wireless-N Access Point WN802T v2 Reference Manual Netgear Wireless-N Access Point WN802T v2 Reference Manual Configuring QoS Settings QoS settingsConfiguring WMM Power Save Verifying Basic Wireless ConnectivityDeploying the Netgear Wireless-N Access Point Configuring and Testing Your PCs for Wireless ConnectivityLogging in to the Netgear Wireless-N Access Point Enable Dhcp clientDefault IP address of the WN802T Http//192.168.0.233Chapter Wireless Security Settings Wireless Security OptionsBasic security settings Network Authentication Types Type a DescriptionData Encryption Settings Data Encryption Type DescriptionSsid and WEP/WPA Settings Setup Form 802.11b/bg/ng ConfigurationRadius Server Settings Configuring Wireless SecurityConfiguring WEP WEP Data encryption keys Configuring WPA with Radius WPA with Radius security settings Configuring WPA2 with Radius WPA2 with Radius security settingsConfiguring WPA and WPA2 with Radius WPA and WPA2 with Radius security settingsConfiguring WPA-PSK WPA-PSK security settingsConfiguring WPA2-PSK WPA2-PSK security settingsConfiguring WPA-PSK and WPA2-PSK WPA-PSK and WPA2-PSK security settingsRestricting Wireless Access by MAC Address Access control list Netgear Wireless-N Access Point WN802T v2 Reference Manual Netgear Wireless-N Access Point WN802T v2 Reference Manual Changing the Administrator Password Chapter ManagementChange password Upgrading the Wireless Access Point Firmware Upgrade firmware browse downloaded fileConfiguration File Management Backup configuration settingsRebooting the Netgear Wireless-N Access Point Restore saved configuration settingsReboot the AP Viewing the Available Wireless Stations List Available wireless stations listField Description Access Point Information Viewing General Summary InformationSystem Information fields Field Description Current IP Settings Current Wireless Settings for 802.11b/bg/ngViewing Network Traffic Statistics Field Description Wired Ethernet Wireless 11n/gStatistics Fields Configuring the Advanced Wireless Settings Field DescriptionAdvanced wireless settings Configuring the Radius Server Settings 10 Radius server settingsNetgear Wireless-N Access Point WN802T v2 Reference Manual Radius Server Settings Fields Radius server settings fieldsNetgear Wireless-N Access Point WN802T v2 Reference Manual Chapter Advanced Wireless Bridging Configuring Wireless Multi-Point BridgingEnable wireless bridging and repeating Edit security profile Internet SegmentConfiguring Repeater without Wireless Client Association Repeater without wireless association Netgear Wireless-N Access Point WN802T v2 Reference Manual Netgear Wireless-N Access Point WN802T v2 Reference Manual Chapter Troubleshooting and Help Offline helpEthernet light is not lit TroubleshootingNo lights are lit on the access point Wlan light is not litCannot configure the access point from a browser Turn Radio On button must be selectedWhen I enter a URL or IP address I get a timeout error Restore Factory Default SettingsOnline Help Netgear online support linksNetgear Wireless-N Access Point WN802T v2 Reference Manual Table A-1. Access Point Default Configuration Settings Appendix a Default Settings and Technical SpecificationsFactory Default Settings Feature DescriptionTechnical Specifications Table A-2. WN802T v2 Technical SpecificationsParameter Netgear Wireless-N Access Point WN802T Table A-2. WN802T v2 Technical Specifications Netgear Wireless-N Access Point WN802T v2 Reference Manual Appendix B Related Documents Document LinkNetgear Wireless-N Access Point WN802T v2 Reference Manual Index NumericsIndex-2 Netgear Wireless-NAccess Point WN802T v2 Reference Manual Index-4 Index-5 Index-6 Index-7 Index-8
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WN802T specifications

The NETGEAR WN802T is a wireless access point that plays a crucial role in enhancing network performance and connectivity in various environments, ranging from small offices to home networks. Designed to deliver a robust wireless experience, the WN802T comes equipped with several features and technologies that set it apart from other devices in its category.

One of its standout characteristics is its compliance with the IEEE 802.11a/b/g wireless standards, allowing it to operate on both the 2.4 GHz and 5 GHz frequency bands. This dual-band capability helps to reduce interference and enhances the overall performance of the network, making it ideal for environments with multiple wireless devices.

The WN802T supports advanced security features, including WPA, WPA2, and WEP encryption protocols. These security measures ensure that the data transmitted over the network remains secure from unauthorized access, providing peace of mind for users concerned about privacy and data protection.

Another key feature is its ability to deliver data transfer rates of up to 300 Mbps, thanks to its support for 802.11n technology. This high-speed connectivity allows users to stream HD videos, engage in online gaming, and transfer large files without noticeable lag or interruptions, making it a strong choice for bandwidth-intensive tasks.

For ease of use, the WN802T includes a web-based setup wizard that facilitates a straightforward installation process. Its user-friendly interface allows both novice and experienced users to configure settings quickly and efficiently, ensuring that the device can be integrated into any existing network with minimal hassle.

The device also includes features such as Quality of Service (QoS), which prioritizes bandwidth allocation for different applications and devices. This ensures that crucial tasks receive the necessary bandwidth, enhancing overall network performance during peak usage times.

Additionally, the WN802T is designed with multiple Ethernet ports, providing the flexibility to connect wired devices such as printers, laptops, and gaming consoles directly to the network. This hybrid capability allows users to take advantage of both wired and wireless connectivity, optimizing the overall network experience.

In summary, the NETGEAR WN802T is a highly functional access point that combines dual-band support, robust security features, high-speed data transfer rates, and user-friendly configuration, making it an exceptional choice for enhancing wireless connectivity in various settings. Its combination of performance and features makes it suitable for a wide array of applications, catering to the needs of users looking for reliable internet access.
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