NETGEAR WGT624 manual Troubleshooting a TCP/IP Network Using a Ping Utility

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108 Mbps Wireless Router WGT624 v4 Reference Manual

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Configure your router to spoof your computer’s MAC address. This can be done in the Basic Settings page.

If your router can obtain an IP address, but your computer is unable to load any Web pages from the Internet:

Your computer may not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. For help, see the link to the online document, “Preparing a Computer for Network Access” in Appendix B. Or, you can configure your computer manually with DNS addresses, as explained in your operating system documentation.

Your computer may not have the router configured as its TCP/IP gateway.

If your computer obtains its information from the router by DHCP, reboot the computer and verify the gateway address as described in “Preparing a Computer for Network Access” in Appendix B.

Troubleshooting a TCP/IP Network Using a Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer or workstation.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a computer running Windows 95 or later:

1.From the Windows toolbar, click Start and select Run.

2.In the field provided, type ping followed by the IP address of the router, as in this example:

ping 192.168.1.1

3.Click OK.

Troubleshooting

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v1.2, July 2007

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Contents Mbps Wireless Router WGT624 v4 Reference Manual Trademarks Europe EU Declaration of Conformity Bestätigung des Herstellers/Importeurs Product and Publication Details V1.2, July Contents Chapter Content Filtering Chapter Troubleshooting Viii Contents Conventions, Formats, and Scope About This ManualHow to Print This Manual How to Use This ManualPrinting the full manual Xii About This Manual What Is in the Box Chapter Connecting the Router to the InternetBottom Label Wireless RouterStatus Lights on the Front Chapter Port Connections on the BackTwo Setup Methods 1 Smart Wizard Setup 2 Manual Setup Preparing to Set Up Your Wireless RouterSmart Wizard Installation Mbps Wireless Router WGT624 v4 Reference Manual Connecting Your Wireless Router Manual SetupMbps Wireless Router WGT624 v4 Reference Manual Mbps Wireless Router WGT624 v4 Reference Manual Http//192.168.1.1 Setting Up Your Router for Internet AccessMbps Wireless Router WGT624 v4 Reference Manual Resolving an Internet Connection Problem Changing Your Internet SettingsTo change your Internet settings manually Changing Your Internet Settings ManuallyBasic Settings, No Login Basic settings are explained below Basic Settings for Your Internet ConnectionMbps Wireless Router WGT624 v4 Reference Manual Product Registration, Support, and Documentation Usually, select Use Default MAC AddressMbps Wireless Router WGT624 v4 Reference Manual Optimizing Your Wireless Connections Chapter Wireless Settings and SecuritySetting Up Your Wireless Connections Information to Gather Before Changing the Wireless Settings Viewing or Change Wireless Settings Mbps Wireless Router WGT624 v4 Reference Manual 5DQJH 8S WR  RRW 5DGLXV Understanding Wireless SecurityWEP Wireless Security OptionsSetting Up WEP WEP Wireless SecurityMbps Wireless Router WGT624 v4 Reference Manual Mbps Wireless Router WGT624 v4 Reference Manual Wireless Adapter Compatibility WPA-PSK or WPA2-PSK Wireless SecuritySetting Up WPA-PSK or WPA2-PSK Restricting Wireless Access by MAC Address Mbps Wireless Router WGT624 v4 Reference Manual Advanced Wireless Settings 108Mbps Settings Blocking Access to Internet Sites Chapter Content FilteringKeyword Application Examples Blocking Services Port FilteringAdding a Service to be Blocked Blocking Access to Internet ServicesCreating a User-Defined Service Type Scheduling Blocking Mail Alerts and Web Access Log Notifications Mbps Wireless Router WGT624 v4 Reference Manual Log Entry Descriptions Viewing Logs of Web Access or Attempted Web AccessViewing the Router Status Chapter MaintenanceThis screen shows the following fields Upgrading the Router Firmware Viewing a List of Attached DevicesMbps Wireless Router WGT624 v4 Reference Manual Backing Up and Restoring the Configuration Configuration File ManagementErasing the Configuration Changing the Administrator PasswordConfiguring Port Forwarding to Local Servers Chapter Advanced ConfigurationEditing or Deleting a Port-Forwarding Entry Adding a Port-Forwarding Custom ServiceNetwork Computer Gaming Example Local Web and FTP Server ExampleUsing Port Triggering Port Triggering Menu Adding a New ServiceEditing or Deleting a Service WAN Setup OptionsMbps Wireless Router WGT624 v4 Reference Manual Assigning a Default DMZ Server Using a Dynamic DNS ServiceSetting the MTU Size Mbps Wireless Router WGT624 v4 Reference Manual Using LAN IP Setup Options Mbps Wireless Router WGT624 v4 Reference Manual Using Address Reservation Using the Router as a Dhcp ServerClick Edit or Delete How to Configure Static Routes When to Use a Static Route Enabling Remote Management Access Using Universal Plug and Play UPnP Mbps Wireless Router WGT624 v4 Reference Manual Basic Functioning Chapter TroubleshootingLEDs Never Turn Off Power LED Not OnLocal or Internet Port LEDs Not On Accessing the Wireless Router’s Main Menu Troubleshooting the ISP Connection Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using a Ping UtilityTesting the Path from Your Computer to a Remote Device Problems with Date and Time Restoring the Default Configuration and PasswordMbps Wireless Router WGT624 v4 Reference Manual Power Adapter Technical SpecificationsInterface Specifications Default Configuration SettingsFeature Default Behavior North America, otherwise varies by region Document Link Appendix B Related DocumentsRelated Documents Essid IndexIndex-2 Index-3 Index-4
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