NETGEAR R7000 user manual Changes Not Saved, Wireless Connectivity

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Nighthawk AC1900 Smart WiFi Router Model R7000

Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer.

Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer.

•Your computer might not have the router configured as its default gateway.

Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer as the default gateway address.

•You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections tab, and select the Never dial a connection.

Changes Not Saved

If the router does not save the changes you make in the router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Wireless Connectivity

If you are having trouble connecting wirelessly to the router, try to isolate the problem:

•Does the wireless device or computer that you are using find your wireless network?

If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi On/Off button on the router to turn the router wireless radios back on.

If you disabled the router’s SSID broadcast, then your wireless network is hidden and does not display in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

•If you want to view the wireless settings for the router, use an Ethernet cable to connect a computer to a LAN port on the router. Then log in to the router, and select BASIC > Wireless.

Note: Be sure to click the Apply button if you change settings.

If your wireless device finds your network, but the signal strength is weak, check these conditions:

Troubleshooting

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Contents November 2013 East Plumeria Drive San Jose, CA Nighthawk AC1900 Smart WiFi Router Model R7000Compliance Contents Control Access to the Internet Use the Router as a Media Server Use VPN to Access Your Network Appendix a Supplemental Information Hardware Setup  To attach the antennas Unpack Your RouterAttach the Antennas USB 3.0 port Top and Front PanelsRouter rear panel Rear Panel To position your router Position Your Router To cable your router Cable Your RouterConnect to the Network Access the Router WiFi Connection Wired Connection To use WPS to connect to the WiFi network  To find and select the WiFi networkUse an Internet Browser to Access the Router Types of LoginsNetgear genie Automatic Internet Setup Label To use Netgear genie to set up your router Log In to the Router Change the Language To log in to the router  To change the language To use the genie app to access the router Access the Router with Netgear genie AppsSpecify Your Internet Settings Select Advanced Setup Wizard Use the Internet Setup Wizard To use the Setup Wizard  To specify the Internet connection settings Manually Set Up the Internet ConnectionSpecify an Internet Connection Without a Login  To view or change the basic Internet setup Specify an Internet Connection That Uses a LoginSelect Internet Specify IPv6 Internet Connections  To set up an IPv6 Internet connectionSelect Advanced Advanced Setup IPv6 Internet Connection Type list, select Auto Detect Requirements for Entering IPv6 AddressesIPv6 Auto Detect IPv6 Auto Config Nighthawk AC1900 Smart WiFi Router Model R7000 IPv6 6to4 Tunnel Internet Connection Type list, select Pass Through  To set up a pass-through IPv6 Internet connectionIPv6 Pass Through IPv6 Fixed  To set up a fixed IPv6 Internet connectionInternet Connection Type list, select Dhcp  To set up an IPv6 Internet connection with a Dhcp serverIPv6 Dhcp Nighthawk AC1900 Smart WiFi Router Model R7000 IPv6 PPPoE  To set up a PPPoE IPv6 Internet connectionChange the MTU Size  To change the MTU size Select Advanced Setup WAN SetupCommon MTU sizes Optimize Performance Optimize Internet Gaming with Upstream QoS Prioritize Internet Traffic with Quality of ServiceAdd Upstream QoS Rules  To enable upstream QoS To create a QoS policy for applications and online games Set Up QoS for Applications and Online GamingSelect Advanced Setup QoS Setup Upstream QoS Set Up QoS for a Router LAN Port From the Priority Category list, select Ethernet LAN Port Set Up QoS for a MAC Address To edit a QoS policy Edit an Upstream QoS PolicyFrom the Priority Category list, select MAC Address  To delete a QoS policy Optimize Video Streaming with Downstream QoSDelete an Upstream QoS Policy  To enable downstream QoS  To add a downstream QoS rule by keyword Add Downstream QoS Rules by KeywordAdd a Downstream QoS Rule by Device Improve Network Connections with Universal Plug and Play  To enable Universal Plug and Play To disable WMM QoS Wi-Fi Multimedia Quality of ServiceControl Access to the Internet Select Parental Controls Set Up Parental Controls To set up Live Parental Controls Nighthawk AC1900 Smart WiFi Router Model R7000 Click the Take me to the status screen button Block Access to Your Network To set up access control  To set block Internet sites Use Keywords to Block Internet Sites To delete keywords from the list Select Advanced Security Block SitesSelect Advanced Security Block Services Block Services from the Internet To block services Select Advanced Security Schedule Schedule When to Block Internet Sites and Services To schedule blocking  To set up email notifications Set Up Security Event Email NotificationsAvoid Blocking on a Trusted Computer  To specify a trusted computerNighthawk AC1900 Smart WiFi Router Model R7000 Share USB Drives Attached to Router  To connect a USB drive Access a USB Drive on the NetworkUSB Drive Requirements Launch readyshareconnect.exe  To map the USB device to a Windows network driveBack Up Windows Computers with ReadySHARE Vault Set Up a USB Hard Drive on a MacBack Up Mac Computers with Time Machine  To back up your Windows computerUse Time Machine to Back Up onto a USB Hard Drive Prepare to Back Up a Large Amount of Data To specify the USB access settings Control Access to the USB DriveNetwork Neighborhood/MacShare. Enabled by default Select Advanced USB Storage Advanced SettingsUse FTP Within the Network  To set up FTP accessView Network Folders on a USB Drive  To view network foldersSelect Advanced USB Storage Advanced Settings  To add a network folder Add a Network Folder on a USB DriveSelect Advanced ReadySHARE Click the Create Network Folder buttonApprove USB Devices Edit a Network Folder on a USB Drive To edit a network folder  To approve USB devicesSafely Remove a USB Drive Select Advanced Advanced Setup USB SettingsSelect the Allow only approved devices check box  To remove a USB disk drive safelySelect USB Storage Basic Settings Access the Router’s USB Drive Through the Internet  To access the USB drive from a remote computer Access the USB Drive Through the InternetSet Up FTP Access Through the Internet  To access the USB drive with FTP from a remote computer Access the USB Drive Through the Internet with FTPYour Personal FTP Server Dynamic DNSSet Up a New Dynamic DNS Account Specify a DNS Account That You Already Have  To set up Dynamic DNS if you already have an accountNetgear Change the Dynamic DNS Settings Set Up Your Personal FTP Server To change your settings Select Advanced Advanced Settings Dynamic DNSUse the Router as a Media Server  To specify media server settings Specify ReadyDLNA Media Server SettingsPlay Music from a USB Drive with iTunes Server Select Advanced USB Storage Media ServerPlay music on a USB drive with iTunes  To specify iTunes server settingsPlay Media from a USB Drive on TiVo  To set up the router to work with TiVo To play videos On the TiVo, select TiVo Central My Shows  To copy TiVo files to a computer Share a USB Printer  To install the driver and cable the printer Install the Printer Driver and Cable the PrinterDownload the ReadySHARE Printer Utility  To download the utility To install the utility Install the ReadySHARE Printer Utility To manually connect and print Use the Shared Printer To view or change the status View or Change the Status of a Printer To use the scan feature of a multifunction USB printer Use the Scan Feature of a Multifunction USB Printer To specify the time-out Select Tools Configuration Change Netgear USB Control Center Settings To change the language Select Tools Configuration Specify Network Settings  To view the WAN settings View WAN Settings To set up a default DMZ server Set Up a Default DMZ ServerSelect Advanced Setup LAN Setup Change the LAN TCP/IP SettingsChange the Router’s Device Name  To change the router’s device name To change the LAN TCP/IP settings Specify the IP Addresses that the Router Assigns Disable the Dhcp Server Feature in the Router  To reserve an IP address  To disable the Dhcp server feature in the routerReserve LAN IP Addresses  To edit a reserved address entry Use the WPS Wizard for WiFi Connections To delete a reserved address entry  To use the WPS Wizard To specify basic wireless settings Specify Basic WiFi Settings104  To change the WPA settings Change the WiFi Security OptionMbps WPA/WPA2 Enterprise To set up a guest network Set Up a Guest NetworkSelect Guest Network Implicit Beamforming How the Router Manages Wireless ClientsAirtime Fairness Use the WiFi On/Off Button Control the Wireless RadiosEnable or Disable the Wireless Radios  To enable or disable the wireless radios To set up the wireless schedule Set Up a Wireless Schedule To specify WPS Settings Specify WPS Settings To set up the router as an AP Use the Router as a Wireless Access PointSelect Advanced Advanced Setup Wireless AP  To set up bridge mode Set Up the Router in Bridge ModeClick the setup bridge mode wireless settings button Wireless repeating scenario Set Up a Wireless Distribution System To set up the base station Set Up the Base Station To configure a Netgear router as a repeater Set Up a Repeater119 120 Manage Your Network Change the admin Password Update the Router Firmware To check for new firmware and update your router Select Advanced Administration Router Update To set the password for the user name admin Recover the admin PasswordSelect Advanced Administration Set Password  To set up password recovery To view router status and usage information  To recover your passwordView Router Status  To display Internet port statistics Display Internet Port Statistics To check the Internet connection status Check the Internet Connection Status To view logs View Logs of Router Activity To monitor Internet traffic Select Advanced Administration LogsMonitor Internet Traffic Select Advanced Advanced Setup Traffic Meter Create Custom Static Routes  To set up a static route To edit a static route Select Advanced Advanced Setup Static Routes To delete a static route View Devices Currently on the Network To view devices on the network Select Attached DevicesRestore Configuration Settings Manage the Router Configuration FileBack Up Settings Do not interrupt the reboot process Erase the Current Configuration Settings To erase the configuration settings Remote Management To set up remote management  To use remote access Use VPN to Access Your Network Set Up a VPN Connection Install OpenVPN Software on Your Computer Specify VPN Service in the Router To specify the VPN service Select Advanced Advanced Setup VPN Service140 Use a VPN Tunnel  To open a VPN tunnel Use VPN to Access Your Internet Service at Home Use VPN to Access the Router’s USB Drive and MediaSet Up VPN Client Internet Access in the Router  To allow VPN clients to use your home Internet service To allow VPN clients to access only your home network Block VPN Client Internet Access in the Router To access your Internet service Use a VPN Tunnel to Access Your Internet Service at HomeSpecify Internet Port Settings  To forward specific incoming protocols Set Up Port Forwarding to a Local ServerClick the Add Custom Service button Add a Custom Port Forwarding Service To add a custom service  To edit a port forwarding entry Edit a Port Forwarding ServiceApplication Example Make a Local Web Server Public Delete a Port Forwarding EntryHow the Router Implements the Port Forwarding Rule  To delete a port forwarding entry To add a port triggering service Set Up Port TriggeringAdd a Port Triggering Service  To enable port triggering Enable Port TriggeringApplication Example Port Triggering for Internet Relay Chat Clear the Disable Port Triggering check box154 Troubleshooting Network Settings Wireless SettingsQuick Tips Sequence to Restart Your NetworkPower LED Stays Amber Power LED Is Off or BlinkingTroubleshoot with the LEDs LEDs Never Turn OffInternet or Ethernet Port LEDs Are Off WiFi LED Is OffCannot Log In to the Router Cannot Access the Internet Troubleshoot Internet Browsing Troubleshoot PPPoEChanges Not Saved Wireless Connectivity To ping the router from a Windows computer Troubleshoot Your Network Using the Ping UtilityTest the LAN Path to Your Router Test the Path from Your Computer to a Remote Device Supplemental Information Factory default settings Factory Settings166 R7000 Router specifications Technical Specifications
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