NETGEAR MBR624GU user manual Chapter Troubleshooting, Basic Functioning

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Chapter 6

Troubleshooting

This chapter gives information about troubleshooting your Wireless Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the router on?

•Have I connected the router correctly? Go to “Basic Functioning” on page 6-1.

•I can’t access the router’s configuration with my browser.

Go to “Troubleshooting Access to the Router Main Menu” on page 6-2.

•I’ve configured the router but I can’t access the Internet. Go to “Troubleshooting the ISP Connection” on page 6-4.

•I want to clear the configuration and start over again.

Go to “Restoring the Default Configuration and Password” on page 6-7.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on.

2.After approximately 10 seconds, verify that:

a.The Power LED is still solid green. A red light indicates the unit has failed its power-on self-test (POST).

b.The Ethernet LAN port LEDs are lit for any local ports that are connected.

If a LAN port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber.

c.The USB and Internet LEDs are lit.

6-1

v1.0, January 2009

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Contents NETGEAR, Inc 3G Broadband Wireless Router MBR624GU User ManualStatement of Conditions TrademarksEuropean Union Statement of Compliance Certificate of the Manufacturer/Importer Bestätigung des Herstellers/ImporteursModel Number Voluntary Control Council for Interference Vcci StatementCustomer Support World Wide WebV1.0, January Contents Chapter Protecting Your Network Chapter Advanced Configuration Troubleshooting the ISP Connection Conventions, Formats, and Scope About This ManualHow to Print this Manual How to Use This ManualPrinting the full manual V1.0, January Unpacking Your New Router Chapter Installing Your RouterHardware Features Activity Description Front PanelLED Descriptions USB Back PanelRouter Label Router Side PanelWhat You Need Before You Begin Positioning Your Wireless RouterConnecting Your Router Connecting the Wireless USB Modem Connecting Your Router and Applying Power Using the Setup Wizard Using the Setup Wizard to Configure Your Wireless Network Logging in to the Router after Installation Accessing the Setup Wizard after Installation Fields and Checkboxes Description Manually Configuring Your Internet SettingsBroadband Settings fields Broadband Settings fields V1.0, January Planning Your Wireless Network Chapter Wireless Network ConfigurationSee Manually Configuring Your Wireless Settings on Wireless Placement and Range GuidelinesWireless Security Options Manually Configuring Your Wireless Settings Settings Description Wireless SettingsWPA-802.1x,WPA2-802.1, and WPA-802.1x WEP Wired Equivalent Privacy. Use encryption keysWPA-PSK WiFi Protected Access Pre-Shared Key WPA2-PSK Wi-Fi Protected Access with 2 Pre-SharedWireless Station Access Control Specifying Wireless SecurityHiding your wireless network name Ssid Restricting Access by MAC AddressV1.0, January Configuring WEP Configuring WPA, WPA2, or WPA/WPA2 Advanced Wireless Settings Using Push N Connect WPS to Configure Your Wireless Network Using a WPS Button to Add a WPS Client Using PIN Entry to Add a WPS Client V1.0, January Adding Both WPS and Non-WPS Clients Adding More WPS ClientsV1.0, January Chapter Protecting Your Network Protecting Access to Your Wireless RouterChanging the Built-In Password Changing the Administrator Login Time-out Configuring Basic Firewall ServicesBlocking Keywords and Sites Blocking Keywords, Sites, and ServicesXXX Keyword ResultFirewall Rules Inbound Rule Example a Local Public Web Server Inbound Rules Port ForwardingInbound Rule Example Allowing Videoconferencing Considerations for Inbound Rules Outbound Rules Service BlockingV1.0, January Order of Precedence for Rules ServicesDefining Services Setting Times and Scheduling Firewall ServicesSetting Your Time Zone Scheduling Firewall Services V1.0, January Chapter Managing Your Network Backing Up, Restoring, or Erasing Your SettingsBacking Up the Configuration to a File Upgrading the Router Firmware Restoring the Configuration from a FileErasing the Configuration V1.0, January Router Status Network Management InformationField Description Router Status FieldsRouter Statistics Fields Showing StatisticsConnection Status Fields for Hsdpa Status Connection StatusViewing Attached Devices Security Log Entry Descriptions Viewing, Selecting, and Saving Logged InformationLog Action Buttons Log action buttons are described in the following tableExamples of Log Messages Activation and AdministrationSend alerts and logs via email Enabling Security Event E-mail NotificationRunning Diagnostic Utilities and Rebooting the Router Enabling Remote Management Configuring Remote ManagementSelect the Turn Remote Management On check box Http//134.177.0.1238080 WAN Setup Chapter Advanced ConfigurationAdvanced Settings Setting Description WAN Setup SettingsSetting Up a Default DMZ Server LAN IP SettingsV1.0, January LAN TCP/IP LAN IP SetupUse Router as Dhcp Server Dhcp SettingsReserved IP Addresses Dynamic DNSSelect the Use a Dynamic DNS Service check box Configuring Dynamic DNSStatic Route Example Using Static RoutesConfiguring Static Routes Universal Plug and Play UPnP Wireless Bridging and Repeating LAN Segment Point-to-Point Bridge ConfigurationV1.0, January Multi-Point Bridge Configuration Repeater with Wireless Client Association Wireless PC associated with AP2 AP 3 in Repeater mode V1.0, January Basic Functioning Chapter TroubleshootingAction Troubleshooting Access to the Router Main MenuTroubleshooting with the LEDs V1.0, January Obtaining a WAN IP Address Troubleshooting the ISP ConnectionTroubleshooting Internet Browsing Troubleshooting PPPoE or PPPoATesting the LAN Path to Your Router Troubleshooting a TCP/IP Network Using the Ping UtilityTesting the Path from Your Computer to a Remote Device Restoring the Default Configuration and PasswordProblems with Date and Time Appendix a Technical Specifications V1.0, January Document Link Appendix B Related DocumentsV1.0, January
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MBR624GU specifications

The NETGEAR MBR624GU is a versatile and compact mobile broadband router designed to provide users with a reliable internet connection wherever they go. Equipped with advanced features, this device supports seamless connectivity for various applications, making it an excellent choice for both personal and professional use.

One of the key features of the MBR624GU is its capability to connect wirelessly via a 3G USB modem, allowing users to access internet connections in areas without traditional broadband services. This adaptability ensures that users remain connected while traveling, whether for work or leisure.

The MBR624GU supports 802.11b/g wireless standards, enabling it to offer robust Wi-Fi coverage for multiple devices. With a wireless speed of up to 54 Mbps, users can enjoy smooth browsing, streaming, and gaming experiences. Additionally, the router includes support for WPA/WPA2 security protocols, ensuring that data transmitted over the network is protected against unauthorized access.

Another notable characteristic of the MBR624GU is its simple setup process. Users can quickly get their network up and running within minutes, thanks to the user-friendly web interface. The device also features an integrated USB port, which accommodates various USB dongles, making it compatible with numerous mobile broadband providers.

The range of the MBR624GU is complemented by its Ethernet port, allowing users to establish wired connections for devices that require a more stable internet connection. This dual capability enhances the flexibility and usability of the router, accommodating different internet use cases.

Moreover, the MBR624GU incorporates a compact design, making it easy to transport and ideal for those who require connectivity on the go. The built-in battery option allows for extended use without being tethered to a power source, making it a highly portable solution for users who need to stay connected during travel.

In summary, the NETGEAR MBR624GU boasts a suite of features including 3G USB modem support, solid wireless speeds, robust security, and ease of setup, making it an ideal choice for users seeking a reliable mobile broadband router. Its compact design, coupled with the flexibility of wired and wireless connectivity, ensures that internet access is always within reach, no matter the location.
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