NETGEAR MBR624GU user manual Troubleshooting the ISP Connection, Obtaining a WAN IP Address

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3G Broadband Wireless Router MBR624GU User Manual

Troubleshooting the ISP Connection

Obtaining a WAN IP Address

If your router is unable to access the Internet, and your Internet LED is green or blinking green, determine whether the router is able to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface.

To check the WAN IP address:

1.Launch your browser, and select an external site such as www.netgear.com.

2.Access the router main menu at http://192.168.0.1.

3.Under the Maintenance heading, check that an IP address is shown for the WAN port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.

If your router is unable to obtain an IP address from the ISP, the problem might be one of the following:

•Your ISP might require a multiplexing method or virtual path identifier or virtual channel identifier parameter.

Verify with your ISP the multiplexing method and parameter value, and update the router’s ADSL settings accordingly.

•Your ISP might require a login program.

Ask your ISP whether they require PPP over Ethernet (PPPoE) or PPP over ATM (PPPOA) login.

•If you have selected a login program, the service name, user name, and password might be set incorrectly. See “Troubleshooting PPPoE or PPPoA”, below.

•Your ISP might check for your computer’s host name.

Assign the computer host name of your ISP account to the router in the browser-based Setup Wizard.

•Your ISP only allows one Ethernet MAC address to connect to Internet, and might check for your computer’s MAC address. In this case try either of the following:

–Inform your ISP that you have bought a new network device, and ask them to use the router’s MAC address.

–Configure your router to spoof your computer’s MAC address. This can be done in the Basic Settings screen.

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Troubleshooting

v1.0, January 2009

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Contents 3G Broadband Wireless Router MBR624GU User Manual NETGEAR, IncTrademarks Statement of ConditionsEuropean Union Statement of Compliance Bestätigung des Herstellers/Importeurs Certificate of the Manufacturer/ImporterWorld Wide Web Voluntary Control Council for Interference Vcci StatementCustomer Support Model NumberV1.0, January Contents Chapter Protecting Your Network Chapter Advanced Configuration Troubleshooting the ISP Connection About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print this ManualPrinting the full manual V1.0, January Unpacking Your New Router Chapter Installing Your RouterHardware Features Activity Description Front PanelLED Descriptions Back Panel USBRouter Side Panel Router LabelWhat You Need Before You Begin Positioning Your Wireless RouterConnecting Your Router Connecting the Wireless USB Modem Connecting Your Router and Applying Power Using the Setup Wizard Using the Setup Wizard to Configure Your Wireless Network Logging in to the Router after Installation Accessing the Setup Wizard after Installation Fields and Checkboxes Description Manually Configuring Your Internet SettingsBroadband Settings fields Broadband Settings fields V1.0, January Chapter Wireless Network Configuration Planning Your Wireless NetworkWireless Placement and Range Guidelines See Manually Configuring Your Wireless Settings onWireless Security Options Manually Configuring Your Wireless Settings Wireless Settings Settings DescriptionWPA2-PSK Wi-Fi Protected Access with 2 Pre-Shared WEP Wired Equivalent Privacy. Use encryption keysWPA-PSK WiFi Protected Access Pre-Shared Key WPA-802.1x,WPA2-802.1, and WPA-802.1xSpecifying Wireless Security Wireless Station Access ControlRestricting Access by MAC Address Hiding your wireless network name SsidV1.0, January Configuring WEP Configuring WPA, WPA2, or WPA/WPA2 Advanced Wireless Settings Using Push N Connect WPS to Configure Your Wireless Network Using a WPS Button to Add a WPS Client Using PIN Entry to Add a WPS Client V1.0, January Adding More WPS Clients Adding Both WPS and Non-WPS ClientsV1.0, January Chapter Protecting Your Network Protecting Access to Your Wireless RouterChanging the Built-In Password Configuring Basic Firewall Services Changing the Administrator Login Time-outBlocking Keywords, Sites, and Services Blocking Keywords and SitesKeyword Result XXXFirewall Rules Inbound Rules Port Forwarding Inbound Rule Example a Local Public Web ServerInbound Rule Example Allowing Videoconferencing Outbound Rules Service Blocking Considerations for Inbound RulesV1.0, January Services Order of Precedence for RulesSetting Times and Scheduling Firewall Services Defining ServicesSetting Your Time Zone Scheduling Firewall Services V1.0, January Chapter Managing Your Network Backing Up, Restoring, or Erasing Your SettingsBacking Up the Configuration to a File Upgrading the Router Firmware Restoring the Configuration from a FileErasing the Configuration V1.0, January Network Management Information Router StatusRouter Status Fields Field DescriptionShowing Statistics Router Statistics FieldsConnection Status Connection Status Fields for Hsdpa StatusViewing Attached Devices Viewing, Selecting, and Saving Logged Information Security Log Entry DescriptionsLog action buttons are described in the following table Log Action ButtonsActivation and Administration Examples of Log MessagesEnabling Security Event E-mail Notification Send alerts and logs via emailRunning Diagnostic Utilities and Rebooting the Router Configuring Remote Management Enabling Remote ManagementSelect the Turn Remote Management On check box Http//134.177.0.1238080 WAN Setup Chapter Advanced ConfigurationAdvanced Settings WAN Setup Settings Setting DescriptionLAN IP Settings Setting Up a Default DMZ ServerV1.0, January LAN IP Setup LAN TCP/IPDhcp Settings Use Router as Dhcp ServerDynamic DNS Reserved IP AddressesConfiguring Dynamic DNS Select the Use a Dynamic DNS Service check boxUsing Static Routes Static Route ExampleConfiguring Static Routes Universal Plug and Play UPnP Wireless Bridging and Repeating Point-to-Point Bridge Configuration LAN SegmentV1.0, January Multi-Point Bridge Configuration Repeater with Wireless Client Association Wireless PC associated with AP2 AP 3 in Repeater mode V1.0, January Chapter Troubleshooting Basic FunctioningAction Troubleshooting Access to the Router Main MenuTroubleshooting with the LEDs V1.0, January Troubleshooting the ISP Connection Obtaining a WAN IP AddressTroubleshooting PPPoE or PPPoA Troubleshooting Internet BrowsingTroubleshooting a TCP/IP Network Using the Ping Utility Testing the LAN Path to Your RouterRestoring the Default Configuration and Password Testing the Path from Your Computer to a Remote DeviceProblems with Date and Time Appendix a Technical Specifications V1.0, January Appendix B Related Documents Document LinkV1.0, January
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MBR624GU specifications

The NETGEAR MBR624GU is a versatile and compact mobile broadband router designed to provide users with a reliable internet connection wherever they go. Equipped with advanced features, this device supports seamless connectivity for various applications, making it an excellent choice for both personal and professional use.

One of the key features of the MBR624GU is its capability to connect wirelessly via a 3G USB modem, allowing users to access internet connections in areas without traditional broadband services. This adaptability ensures that users remain connected while traveling, whether for work or leisure.

The MBR624GU supports 802.11b/g wireless standards, enabling it to offer robust Wi-Fi coverage for multiple devices. With a wireless speed of up to 54 Mbps, users can enjoy smooth browsing, streaming, and gaming experiences. Additionally, the router includes support for WPA/WPA2 security protocols, ensuring that data transmitted over the network is protected against unauthorized access.

Another notable characteristic of the MBR624GU is its simple setup process. Users can quickly get their network up and running within minutes, thanks to the user-friendly web interface. The device also features an integrated USB port, which accommodates various USB dongles, making it compatible with numerous mobile broadband providers.

The range of the MBR624GU is complemented by its Ethernet port, allowing users to establish wired connections for devices that require a more stable internet connection. This dual capability enhances the flexibility and usability of the router, accommodating different internet use cases.

Moreover, the MBR624GU incorporates a compact design, making it easy to transport and ideal for those who require connectivity on the go. The built-in battery option allows for extended use without being tethered to a power source, making it a highly portable solution for users who need to stay connected during travel.

In summary, the NETGEAR MBR624GU boasts a suite of features including 3G USB modem support, solid wireless speeds, robust security, and ease of setup, making it an ideal choice for users seeking a reliable mobile broadband router. Its compact design, coupled with the flexibility of wired and wireless connectivity, ensures that internet access is always within reach, no matter the location.
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