D-Link DGL-4300 manual Contacting Technical Support, Tech Support for customers within Canada

Page 67

Appendix

Contacting Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone: (877) 453-5465

24 hours a day, seven days a week. D-Link Technical Support over the Internet: http://support.dlink.com email:support@dlink.com

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone: (800) 361-5265

Monday to Friday 7:30am to 12:00am EST D-Link Technical Support over the Internet: http://support.dlink.ca email:support@dlink.ca

When contacting technical support, please provide the following information:

Serial number of the unit

Model number or product name

Software type and version number

67	D-Link Systems, Inc.

Image 67

Contents Page Contents Application Level Gateway ALG Configurations Table of Contents Appendix Minimum System Requirements Package ContentsIntroduction Features and Benefits Connections Hardware OverviewLEDs Power LEDWireless Basics Standards-based Technology Installation ConsiderationsBasic Using the Configuration InterfaceWizard Internet Connection Setup Wizard Page Wireless Security Setup Wizard Page Modes WANMAC Address Use the Default MTU WAN Port SpeedHost Name Dhcp Connection Static WAN ModeDhcp WAN Mode IP Address Subnet Mask Default GatewayLAN Settings PPPoE WAN ModeIP Address Default Subnet Mask Dhcp IP Address Range Dhcp Lease Time Number of Dynamic Dhcp ClientsStatic Dhcp Client List Add Static Dhcp ClientBasic Wireless Settings WirelessWEP Wireless Security ModeWPA-Enterprise WPA-PersonalVirtual Server AdvancedVirtual Servers List Add/Edit Virtual ServerSpecial Applications Application Level Gateway ALG ConfigurationsInput Port Range Input Port Protocol Schedule Save Add/Edit Special Applications RuleSpecial Applications Rules List Rule Name Trigger Port RangeRule Name IP Address GamingAdd/Edit Game Rule Game Rules ListUplink Speed GameFuel SetupEnable GameFuel GameFuelGameFuel Rules List Add/Edit GameFuel RuleRoute List Enable Destination IP Netmask Gateway Interface Metric SaveRouting Add/Edit RouteEnabled Access ControlAdd/Edit Access Control Rule Add/Edit Web Site Access Control Rules ListEnable Web FilterAdd MAC Address Filter SettingsEnable MAC Address Save Mac Address FiltersEnable SPI Enable DMZ DMZ IP Address Firewall SettingsFirewall Add/Edit Inbound Filter Rule Inbound FiltersInbound Filter Rules List Configuring an Inbound Filter Rule Advanced Wireless Settings Advanced WirelessSave and Restore Configuration AdminPassword AdministrationTime Zone Time ConfigurationTime Set the Date and TimeSchedule Name Days All Day Start Time End Time Save SchedulesAdd/Edit Schedule Rule Schedule Rules ListAddress Enter the IP address of the Syslog Server Email SettingsEmail Log When Full or on Schedule SyslogReboot the Device System CommandsSystem Firmware Information Firmware UpgradeFirmware Upgrade Notification Options FirmwareTools Dynamic DNS Dynamic DNSDevice Info StatusGeneral Wireless LAN Log Details LogsStatistics Log OptionsLAN Statistics Wireless StatisticsSent Received TX Packets Dropped Errors Active SessionsSecuring Your Network AppendixSet the Visibility Status to Invisible Glossary Appendix Appendix Graphical user interface GUI Appendix Megabit Mb Megabyte MB Megabits per second Mbps Appendix Appendix Virtual LAN Software Features Technical SpecificationsExternal Antenna Type Tech Support for customers within Canada Contacting Technical SupportWarranty Back any accessories Page Important Note Registration

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