D-Link DI-804 user manual Troubleshooting, Basic Functions, Link or Act LED s do not turn on

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Troubleshooting

In the event that you are unable to connect to or use your Broadband Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the D- Link web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact D-Link Technical Support for additional help. The phone numbers for Technical Support are in the appendix of this manual under D-Link Office Information.

Basic Functions

My Broadband Router will not turn on. No LED’s light up.

Cause:

§The power is not connected or the power switch is set to “Off”. Resolution:

§Connect the power adapter to your Broadband Router and plug it into the power outlet.

§Make sure that the power switch is set to “On”.

Note: Only use the power adapter provided with your Broadband Router. Using any other adapter may damage your Broadband Router.

LED’s don’t follow the correct boot-up sequence as stated in the Quick Install Guide.

Cause:

§The unit’s firmware is corrupt.

§The unit is not receiving the correct voltage from the power supply. Resolution:

§Download and upgrade the latest firmware.

§Make sure the correct firmware has been used while upgrading. Use only the firmware provided on D-Link’s web or FTP sites.

§Use only the power adapter provided.

The Link or Act LED s do not turn on.

Cause:

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Contents Link Contents Troubleshooting Introduction Package Contents Introduction to Broadband Router Technology Introduction to FirewallsIntroduction to Local Area Networking Introduction to Virtual Private NetworkingIntroduction to Wireless Networking Point-to-Point Tunneling Protocol PptpIP Security IPSec Standards Based TechnologyInstallation Considerations Placement Hardware InstallationInstructions for Use of Stacking Brackets Safety Precautions Side PanelFront Panel Rear PanelUplink ResetNormal Basic DI-804 Configuration & Main Start-up and LogPage Setup Wizard MainTime Settings Device IP Address Device IP SettingsDevice IP Subnet Mask Cable/DSL ISP Settings ISP Additional Settings Mac Address Enter the Mac address of the Ethernet adapter Modem Settings Device Information Device Status Basic Setup Page Advanced Settings Dhcp Server SettingsVirtual Server Settings DMZ Static Routing Dynamic Settings Modem String Settings Password Settings Intruder Detection Log System ToolsIntruder Detection Log View detection logs Display Routing Table Address and the Gateway IP Address System Diagnostics Load Default Settings Upgrade Firmware Reset Device Troubleshooting Basic FunctionsMy Broadband Router will not turn on. No LED’s light up Link or Act LED s do not turn onLAN Connection Problems Can’t access my Broadband RouterISP Connection Problems Can’t connect to other computers on my LANInternet Application Problems My online game does not workPerforming a Factory Reset My E-Mail program doesn’t receive my E-MailClick on Load Default Settings Using the Ping Utility in Windows 95/98/Me Page Using the Winipcfg Utility in Windows 95/98/Me Link DFE-530TX PCI Fast E Technical Specifications StandardsProtocols Supported ManagementContacting Technical Support Link Offices Australia Link AustralasiaLimited Warranty Product Type Warranty PeriodPage What You Must Do For Warranty Service Page Trademarks Copyright StatementCE Mark Warning WarnungFCC Warning AttenzioneVcci Warning

DI-804 specifications

The D-Link DI-804 is a versatile and reliable broadband router that has made a significant impact in the networking sector. Designed to meet the needs of both home and small office environments, this router combines essential features with advanced technologies to deliver a seamless online experience.

One of the standout features of the D-Link DI-804 is its ability to support multiple WAN connections. This means that users can connect different Internet Service Providers (ISPs) to ensure redundancy and enhance uptime. In case one connection fails, the router can automatically switch to the backup connection, minimizing disruptions.

The router employs advanced routing protocols, including RIP v1 and v2, which help in managing and directing traffic efficiently. It also features a built-in DHCP server, making it easier to manage IP address allocations for connected devices. With support for static routing, users have the flexibility to customize their network according to their specific needs.

Security is a priority for the D-Link DI-804, which comes equipped with a robust firewall that protects the internal network from external threats. The firewall features Stateful Packet Inspection (SPI), making it difficult for intruders to penetrate the network. Additionally, the router supports Virtual Private Network (VPN) pass-through, allowing users to securely connect to remote networks, which is particularly beneficial for remote workers or businesses that require secure communications.

For users looking to create a wireless network, the DI-804 offers optional wireless capabilities through a separate wireless access point. This allows for the extension of the network to include wireless devices, providing flexibility in connectivity options.

In terms of connectivity, the D-Link DI-804 is equipped with four 10/100 Fast Ethernet LAN ports, facilitating wired connections for devices such as computers, printers, and gaming consoles. The router supports auto-MDI/MDI-X, which automatically detects and configures the connection type, simplifying the setup process.

The D-Link DI-804 also features user-friendly management tools, making it easy for users to configure and monitor their network. An intuitive web-based interface provides access to various settings and statistics, allowing for straightforward customization according to individual preferences.

Overall, the D-Link DI-804 is a feature-rich router that balances performance, security, and ease of use. Its blend of advanced technologies and essential features makes it an ideal choice for users seeking a reliable networking solution, whether for home use or in a small office environment. With its emphasis on connectivity, security, and ease of management, the DI-804 stands out as a commendable option in the broadband router market.