D-Link DI-804 user manual Troubleshooting, Basic Functions, Link or Act LED s do not turn on

Troubleshooting

In the event that you are unable to connect to or use your Broadband Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the D- Link web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact D-Link Technical Support for additional help. The phone numbers for Technical Support are in the appendix of this manual under D-Link Office Information.

Basic Functions

My Broadband Router will not turn on. No LED’s light up.

Cause:

§The power is not connected or the power switch is set to “Off”. Resolution:

§Connect the power adapter to your Broadband Router and plug it into the power outlet.

§Make sure that the power switch is set to “On”.

Note: Only use the power adapter provided with your Broadband Router. Using any other adapter may damage your Broadband Router.

LED’s don’t follow the correct boot-up sequence as stated in the Quick Install Guide.

Cause:

§The unit’s firmware is corrupt.

§The unit is not receiving the correct voltage from the power supply. Resolution:

§Download and upgrade the latest firmware.

§Make sure the correct firmware has been used while upgrading. Use only the firmware provided on D-Link’s web or FTP sites.

§Use only the power adapter provided.

The Link or Act LED s do not turn on.

Cause:

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