Appendix A
Troubleshooting
4.On the first screen you see, the Basic Setup screen, click the Mobile Network tab.
5.On the Mobile Network screen, there is an Auto Connect option at the top of the screen. Select Auto, and then click Save Settings.
6.After the webpage has refreshed, click the Basic Setup tab.
7.On the Basic Setup screen, click the Connect button to connect to the mobile network.
8.The next time the Router is powered on, it will automatically connect to the mobile network.
What do the indicator LEDs signify on the Router?
Power (Green) The Power LED lights up and stays on while the Router is powered on.
Ethernet
Wireless (Green) The Wireless LED lights up when the wireless feature is enabled. It flashes when the Router is actively sending or receiving data over the wireless network.
Modem Internet (Green) The Modem LED lights up and stays on when there is a connection made through the Modem port. It flashes to indicate network activity over the Modem port.
Mobile Internet (Blue) The Mobile LED flashes as the Router connects to the mobile network. When the LED stops flashing and stays on, then the connection is active.
If the LED flashes quickly, the Router is not connected to the mobile network. Before you press the Mobile Connect/Disconnect button, make sure the mobile broadband data card or USB adapter is already installed.
How do you know which mobile network you are using?
1.Open the web browser.
2.Enter the Router’s IP address in the Address field (the default IP address is 192.168.1.1). Then press Enter.
3.When prompted, complete the User name and Password fields (the default user name and password is admin). Click OK.
4.Click the Status tab.
5.Click the Mobile Network tab. In the Mobile Network Status section, on the Network Name line, you will see the name of the network you are currently using.
Whom should you call if there is a question or problem?
For technical support regarding the mobile broadband data card or the Router, contact Sprint. If you have questions about your bill, contact the mobile broadband service provider.
WEB: If your questions are not addressed here, refer to the Sprint website, www.sprint.com
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