Linksys WRT54GP2A-AT manual Frequently Asked Questions

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Wireless-G Broadband Router with 2 Phone Ports

19.When I enter a URL or IP address, I get a time-out error or am prompted to retry. Go through this checklist until your problem is solved:

•Check if other PCs work. If they do, ensure that your workstation’s IP settings are correct (IP Address, Subnet Mask, Default Gateway, and DNS). Restart the computer that is having a problem.

•If the PCs are configured correctly, but still not working, check the Router. Ensure that it is connected and powered on. Connect to it and check its settings. (If you cannot connect to it, check the LAN and power connections.)

•If the Router is configured correctly, check your Internet connection (DSL/cable modem, etc.) to see if it is working correctly. You can remove the Router to verify a direct connection.

•Manually configure the TCP/IP with a DNS address provided by your ISP.

•Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer, click Tools, Internet Options, and then the Connection tab. Make sure that Internet Explorer is set to Never dial a connection. For Netscape Navigator, click Edit, Preferences, Advanced, and Proxy. Make sure that Netscape Navigator is set to Direct connection to the Internet.

Frequently Asked Questions

How do I configure the Router for Internet phone service?

Run the Setup Wizard or follow the instructions of the Quick Installation or User Guide to install and configure the Router for your type of Internet connection. To configure the Router for Internet phone service, visit https://www.att.com/linksys and sign up for or activate your account.

How do I make a phone call?

Pick up your phone and dial 1 + area code + phone number. You must dial 1 and the area code for all calls, even local ones.

Can I make calls if my Internet connection is down?

No. Your high-speed Internet connection must be active when you make Internet phone or fax calls.

Can I make calls while I’m browsing the Internet?

Yes. You can make Internet phone or fax calls while browsing the Internet. However, your web browsing may affect the quality of your telephone call, depending on the amount of upstream data traffic passing through your Internet connection.

How do I change the features of my Internet phone service account?

For features such as call-waiting or call-forwarding, go to https://www.callvantage.att.com/ and access your account online.

Appendix A: Troubleshooting

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Frequently Asked Questions

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Contents 802 GHz .11g Wireless- G Copyright and Trademarks How to Use this GuideWord definition Table of Contents Appendix a Troubleshooting Signing up for AT&T CallVantagesm ServiceAppendix B Wireless Security Appendix C Windows HelpBack Panel List of Figures18 Wireless Tab Advanced Wireless Settings Welcome IntroductionWhat’s in this Guide? Wireless-G Broadband Router with 2 Phone Ports Ad-Hoc versus Infrastructure Mode Planning Your Wireless NetworkSsid your wireless network’s name Network TopologyNetwork Layout Phone2 Getting to Know the RouterWlan Connecting the Router to Your Broadband Modem Connecting the RouterOverview Wired Router Connecting One Router to AnotherConnect the Other Router Setup Configuring the RouterWireless Administration Access RestrictionsSecurity Applications & GamingSetup Tab Basic Setup How to Access the Web-based UtilityInternet Setup StatusPPPoE Static IPPacket a unit of data sent over a network Optional SettingsNetwork Address Server Settings Dhcp Network SetupRouter IP Time Setting DynDNS.org Setup Tab DdnsTZO.com MAC Clone Setup Tab MAC Address Clone10 Wireless Tab Basic Wireless Settings Wireless Tab Basic Wireless SettingsWPA Radius Wireless Tab Wireless SecurityRadius 15 Wireless Tab Wireless MAC Filter Wireless Tab Wireless MAC FilterWireless Tab Advanced Wireless Settings Firewall Security Tab FirewallAdditional Filters Block WAN RequestsVPN Passthrough Security Tab VPNInternet Access Access Restrictions Tab Internet AccessTo create an Internet Access Policy 23 List of PCs Port Range Forward Applications & Gaming Tab Port Range ForwardPort Range Port Trigger Applications & Gaming Tab Port TriggerTriggered Range Forwarded RangeUPnP Forward Applications & Gaming Tab UPnP ForwardBroadband Router with 2 Phone Ports DMZ Applications & Gaming Tab DMZRouter Password Administration Tab ManagementLocal Router Access Remote Router AccessUPnP SnmpLog Administration Tab LogPing Test Administration Tab DiagnosticsTraceroute Test Ping ParametersFactory Defaults Administration Tab Factory DefaultsAdministration Tab Reboot Administration Tab Backup and RestoreBackup and Restore RebootStatus Tab Router Configuration TypeRouter Information InternetLocal Network Status Tab Local Network39 Status Tab Wireless Status Tab WirelessStatus Tab Voice Auto Config StatusUser1 Status User2 StatusInstructions Signing up for AT&T CallVantagesm ServiceCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsFor Windows 98 and Millennium Wireless-G Broadband Router with 2 Phone Ports Need to set up a server behind my Router Am not able to access the Router’s Web-based Utility SetupTCP Application Start and End Protocol IP Address EnableCan’t get the Internet game, server, or application to work My DSL service’s PPPoE is always disconnecting To start over, I need to set the Router to factory defaultFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higherNeed to use port triggering Can I make calls if my Internet connection is down? Frequently Asked QuestionsCan I make calls while I’m browsing the Internet? Is IPSec Passthrough supported by the Router? Where is the Router installed on the network?Does the Router support IPX or AppleTalk? How can I block corrupted FTP downloads? If all else fails in the installation, what can I do?Will the Router function in a Macintosh environment? What is the Ieee 802.11b standard? What is DMZ Hosting?Is the Router cross-platform compatible? How many ports can be simultaneously forwarded?What Ieee 802.11b features are supported? What is the Ieee 802.11g standard?What Ieee 802.11g features are supported? What is ad-hoc mode?What is Spread Spectrum? What is ISM band?What is DSSS? What is FHSS? And what are their differences? What is WPA? What is WEP?What is a MAC Address? How do I reset the Router?Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Broadband Router with 2 Phone Ports Shared Resources Appendix C Windows HelpNetwork Neighborhood/My Network Places Windows 2000 or XP Instructions Windows 98 or Me InstructionsFigure D-3 MAC Address/Physical Address For the Router’s Web-based UtilityAppendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Button Reset Cabling Type Appendix F SpecificationsModel StandardsUnit Weight 19.29 oz .55 kg Power 12 V, 1 a Certifications Dimensions 32 x 2.48 x H x DRinger Equivalence Number Operating Temp 0ºC to 40ºC 32ºF to 104ºF Storage TempLimited Warranty Appendix G Warranty InformationFCC Statement Appendix H Regulatory InformationSafety Notices Linksys Appendix I Contact InformationAfter you log in, click Help. Then click Email AN Agent Need to contact Linksys?
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