Linksys E1000-RM manual Appendix a Troubleshooting, Click the Connections tab, Click OK

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Linksys E1000

Appendix A: Troubleshooting

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on.. The Power LED should be lit and not flashing..

•• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers.. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections.. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router..

The modem does not have an Ethernet port.

The modem is a dial-up modem for traditional dial-up service.. To use the Router, you need a cable/DSL modem and high-speed Internet connection..

You cannot use the DSL service to connect manually to the Internet.

After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually..

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem.. You still need your DSL modem in order to use the Router.. Connect the telephone line to the DSL modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the on‑screen instructions..

When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers):

1.Select Tools > Internet Options..

2.Click the Connections tab..

3.Select Never dial a connection..

4.Click OK..

Appendix A: Troubleshooting

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem.. You still need your cable modem in order to use the Router.. Connect your cable connection to the cable modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the on‑screen instructions..

The computer cannot connect wirelessly to the network.

Make sure the wireless network name or SSID is the same on both the computer and the Router.. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the Router..

You need to modify the settings on the Router.

Router settings can be modified using the Cisco Connect software; refer to How to Access Cisco Connect, page 12.. To modify the advanced settings, go to Advanced settings.. Refer to Advanced Settings, page 12..

You want to access the browser-based utility from Cisco Connect.

To enter the browser-based utility from Cisco Connect, follow these steps:

1.Open Cisco Connect..

2.On the main menu, click Router settings..

3.Click Advanced settings..

4.Write down the username and password that are displayed.. (To help protect your password, you can copy it to the Clipboard by clicking Copy password..)

5.Click OK..

6.Your web browser automatically opens.. Enter the username and password, and then click OK.. (If you copied the password to the Clipboard in step 4, press Ctrl-Vto paste it into the Password field..)

When you try to log into the browser-based utility, your password does not work.

Your wireless security password also serves as the browser‑based utility’s login password.. To see this password:

1.Open Cisco Connect..

2.On the main menu, click Router settings..

3.The Password is displayed on the left side of the screen..

WEB: If your questions are not addressed here, refer to our E1000 section on the web, www.linksys.com/support/E1000

Wireless-N Router

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Contents User Guide Contents Safety Notices Avis d’Industrie Canada Wireless DisclaimerAppendix E Software End User License Agreement Cisco Products Software LicensesHorizontal Placement Power The Power port connects to the included power adapterProduct Overview TopWall-Mounting Placement Suggested Mounting HardwareInstallation To install the Router Insert the CD into your CD-ROM driveCisco Connect Double-click your CD-ROM drivePlug the power adapter into an electrical outlet Installation is complete.. Click OKWhen Cisco Connect starts up, the main menu appears Main MenuLocal Access versus Guest Access Main Menu Guest AccessMain Menu Router Settings Main Menu Computers and DevicesComputers and Other Devices Connect with the Easy Setup KeyComputer Wireless Printer Create or Update the Easy Setup KeyPlease wait while settings are copied to the Easy Setup Key Connect ManuallyFirst-Time Access of Parental Controls Parental ControlsParental controls screen appears Parental controls main screen appearsSet Up Parental Controls Restrict Internet Access ListEnter the new name.. Then click Rename Guest Access Router SettingsChange Parental Controls Password Router settings screen appearsEasy Setup Key Change Router Name or PasswordClick Close to return to the Router settings screen Other OptionsHow to Exit Cisco Connect How to Access Cisco ConnectAdvanced Settings WindowsAdvanced Configuration How to Access the Browser-Based UtilitySetup Basic Setup Internet SetupAutomatic Configuration Dhcp Static IPPPPoE MinutesL2TP Telstra CableNetwork Setup Optional SettingsDhcp Server Settings Router IPSetup Ddns Time SettingsDdns Service Clients Already ReservedMAC Address Clone Setup MAC Address CloneTZO..com Setup Advanced Routing Wireless Basic Wireless SettingsAdvanced Routing Dynamic Routing RIPManual Setup Wi-Fi Protected SetupWireless Wireless Security Security ModePersonal Options Office OptionWPA Personal WEPWireless Wireless MAC Filter Wireless MAC FilterAccess Restriction Wireless Client ListWireless Advanced Wireless Settings Advanced WirelessSecurity Firewall Security VPN PassthroughFirewall Web FiltersInternet Access Policy Access Restrictions Internet AccessSummary Applications and Gaming Single Port Forwarding Single Port ForwardingApplications and Gaming Port Range Forwarding Applications & Gaming Port Range TriggeringPort Range Forwarding Port Range TriggeringQoS Quality of Service WirelessApplications and Gaming DMZ Applications and Gaming QoSInternet Access Priority CategoryApplications Online GamesSummary Add a New GameMAC Address Voice DeviceAdministration Management ManagementAdministration Log Administration DiagnosticsDiagnostics LogAdministration Factory Defaults Administration Firmware UpgradeFactory Defaults Traceroute TestStatus Router Status Local NetworkStatus Wireless Network Wireless NetworkClick the Connections tab Appendix a TroubleshootingClick OK 17..5 dBm Appendix B SpecificationsSecurity Key Bits Up to 128-Bit Encryption Appendix C Warranty Information A, Canada, Asia Pacific, Australia, New ZealandObtaining Warranty Service Appendix D Regulatory Information Wireless Disclaimer Avis de non-responsabilité concernant les appareils sans filAppendix E Software End User License Agreement Cisco ProductsSoftware Licenses Schedule Cisco Software License AgreementLinksys E1000 Appendix E Software End User License Agreement Linksys E1000 Appendix E Software End User License Agreement Linksys E1000 Appendix E Software End User License Agreement Schedule Open Source and Third Party Licenses Schedule 2-APreamble Version 2, JuneLinksys E1000 Appendix E Software End User License Agreement No Warranty Schedule 2-B Version 2..1, FebruaryLinksys E1000 Appendix E Software End User License Agreement Linksys E1000 Appendix E Software End User License Agreement Linksys E1000 Appendix E Software End User License Agreement END of Terms and Conditions END of Schedule 2-B OpenSSL License Schedule 2-COriginal SSLeay License END of Schedule 2-C 10012110NC-JL