Linksys E2000 manual Appendix a Troubleshooting, Click the Connections tab, Click OK

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Linksys E2000

Appendix A: Troubleshooting

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on.. The Power LED should be lit and not flashing..

•• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers.. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections.. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router..

The modem does not have an Ethernet port.

The modem is a dial-up modem for traditional dial-up service.. To use the Router, you need a cable/DSL modem and high-speed Internet connection..

You cannot use the DSL service to connect manually to the Internet.

After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually..

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem.. You still need your DSL modem in order to use the Router.. Connect the telephone line to the DSL modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the on‑screen instructions..

When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers):

1.Select Tools > Internet Options..

2.Click the Connections tab..

3.Select Never dial a connection..

4.Click OK..

Appendix A: Troubleshooting

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem.. You still need your cable modem in order to use the Router.. Connect your cable connection to the cable modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the on‑screen instructions..

The computer cannot connect wirelessly to the network.

Make sure the wireless network name or SSID is the same on both the computer and the Router.. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the Router..

You need to modify the settings on the Router.

Router settings can be modified using the Cisco Connect software, refer to How to Access Cisco Connect, page 15.. To modify the advanced settings, go to Advanced Settings.. Refer to Advanced Settings, page 15..

You want to access the browser-based utility from Cisco Connect.

To enter the browser-based utility from Cisco Connect, follow these steps:

1.Open Cisco Connect..

2.On the main menu, click Router settings..

3.Click Advanced settings..

4.Write down the username and password that are displayed.. (To help protect your password, you can copy it to the Clipboard by clicking Copy Password..)

5.Click OK..

6.Your web browser automatically opens.. Enter the username and password, and then click OK.. (If you copied the password to the Clipboard in step 4, press Ctrl-Vto paste it into the Password field..)

When you try to log into the browser-based utility, your password does not work.

Your wireless security password also serves as the browser- based utility’s login password.. To see this password:

1.Open Cisco Connect..

2.On the main menu, click Router settings..

3.The Password is displayed on the left side of the screen..

WEB: If your questions are not addressed here, refer to our E2000 support section on the web, www.linksys.com/support/E2000

Advanced Wireless-N Router

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Contents User Guide Contents Appendix D Regulatory Information Status Wireless NetworkLimited Warranty Appendix E Software End User License AgreementBack Product OverviewTop Wall-Mounting Placement Placement PositionsHorizontal Placement Two screws are needed to mount the RouterCisco Connect InstallationTo install the Router Insert the CD into your CD-ROM drive Double-click your CD-ROM driveWhen Cisco Connect starts up, the main menu appears Plug the power adapter into an electrical outletInstallation is complete.. Click OK Main MenuMain Menu Router Settings Local Access versus Guest AccessMain Menu Guest Access Main Menu Computers and DevicesComputer Connect with the Easy Setup KeyComputers and Other Devices Please wait while settings are copied to the Easy Setup Key Wireless PrinterCreate or Update the Easy Setup Key Connect ManuallyParental controls screen appears First-Time Access of Parental ControlsParental Controls Parental controls main screen appearsEnter the new name.. Then click Rename Restrict Internet Access ListSet Up Parental Controls Change Parental Controls Password Guest AccessRouter Settings Router settings screen appearsClick Close to return to the Router settings screen Easy Setup KeyChange Router Name or Password Other OptionsAdvanced Settings How to Exit Cisco ConnectHow to Access Cisco Connect WindowsSetup Basic Setup Advanced ConfigurationHow to Access the Browser-Based Utility Internet SetupPPPoE Automatic Configuration DhcpStatic IP MinutesOptional Settings Telstra CableRouter IP Network SetupDhcp Server Setting Dhcp ReservationDdns Service Setup DdnsTime Setting DynDNS..orgMAC Address Clone Setup MAC Address CloneSetup Advanced Routing Advanced RoutingRouting Table Wireless Basic Wireless SettingsManual Setup Wi-Fi Protected Setup Personal Options Wireless Wireless SecuritySecurity Mode Office OptionAccess Restriction Wireless Wireless MAC FilterWireless MAC Filter Wireless Client List Wireless Advanced Wireless SettingsAdvanced Wireless MAC Address Filter ListInternet Filter Security FirewallFirewall Web FilterSecurity VPN Passthrough Access Restrictions Internet AccessInternet Access Policy VPN PassthroughApplications and Gaming Single Port Forwarding Single Port ForwardingPort Range Forwarding Applications and Gaming Port Range ForwardingApplications & Gaming Port Range Triggering Port Range TriggeringApplications and Gaming QoS WirelessApplications and Gaming DMZ QoSInternet Access Priority CategoryManagement Administration ManagementWeb Access MAC AddressAdministration Log LogDiagnostics Administration DiagnosticsReboot Ping TestStatus Router Administration Factory DefaultsAdministration Firmware Upgrade Status Wireless Network Status Local NetworkClick OK Appendix a TroubleshootingClick the Connections tab Appendix B Specifications Appendix C Warranty Information A, Canada, Asia Pacific, Australia, New ZealandObtaining Warranty Service FCC Statement Safety Notices Industry Canada StatementAppendix D Regulatory Information FCC Radiation Exposure StatementRestrictions dans la bande 5 GHz Wireless DisclaimerAvis d’Industrie Canada Linksys E2000 Software Licenses Appendix E Software End User License AgreementCisco Products Schedule Cisco Software License AgreementLinksys E2000 Appendix E Software End User License Agreement Linksys E2000 Appendix E Software End User License Agreement Linksys E2000 Appendix E Software End User License Agreement Preamble Schedule Open Source and Third Party LicensesSchedule 2-A Version 2, JuneLinksys E2000 Appendix E Software End User License Agreement No Warranty Schedule 2-B Version 2..1, FebruaryLinksys E2000 Appendix E Software End User License Agreement Linksys E2000 Appendix E Software End User License Agreement Linksys E2000 Appendix E Software End User License Agreement END of Terms and Conditions END of Schedule 2-B Original SSLeay License Schedule 2-COpenSSL License END of Schedule 2-C 10012110NC-AI