NETGEAR DGN1000v3 user manual Internet LED Is Red, Obtaining an Internet IP Address

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N150 Wireless ADSL2+ Modem Router DGN1000v3

Internet LED Is Red

If the Internet LED is red, the device was unable to connect to the Internet. Verify the following:

•Check that your login credentials are correct, or that the information you entered on the Internet Setup screen is correct.

•Check if your ISP has a problem—it might not be that the modem router cannot connect to the Internet, but rather that your ISP that cannot provide an Internet connection.

Obtaining an Internet IP Address

If your modem router is unable to access the Internet, and your Internet LED is green, see if the modem router can obtain an Internet IP address from the ISP. Unless you have been assigned a static IP address, your modem router requests an IP address from the ISP. You can determine whether the request was successful using the browser interface.

To check the WAN IP address:

1.Launch your browser, and select an external site such as www.netgear.com.

2.Access the main menu of the modem router’s at http://www.routerlogin.net.

3.Select Administration > Router Status.

4.Check that an IP address is shown for the Internet port.

If 0.0.0.0 is shown, your modem router has not obtained an IP address from your ISP.

If your modem router is unable to obtain an IP address from the ISP, the problem might be one of the following:

•Your Internet service provider (ISP) might require a login program.

Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.

•If you have selected a login program, the service name, user name, or password might be incorrectly set.

For more information, see the following section, Troubleshoot PPPoE or PPPoA.

•Your ISP might check for your computer’s host name.

Assign the computer host name of your ISP account as the account name on the Internet Setup screen.

•Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for your computer’s MAC address. In this case, do one of the following:

-Inform your ISP that you have bought a new network device, and ask them to use the modem router’s MAC address.

-Configure your modem router to clone your computer’s MAC address. You can do this on the Internet Setup screen (see Internet Setup on page 25).

Troubleshooting

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Contents August 2013 East Plumeria Drive San Jose, CA N150 Wireless ADSL2+ Modem Router DGN1000v3Support Contents Netgear genie Advanced Home Advanced Settings Appendix a Supplemental Information Hardware Setup Unpack Your Modem Router Package contentsFront Panel Hardware FeaturesFront panel buttons and LEDs Back Panel Back panel connections and buttons Hardware SetupRight side panel with Restore Factory Settings button Side Panel with Restore Factory Settings ButtonBottom Panel Position Your Modem RouterTwo-Line Adsl Microfilter Adsl MicrofiltersOne-Line Adsl Microfilter Summary Cable Your Modem RouterGetting Started Types of Logins and Access Modem Router Setup PreparationWireless Devices and Security Settings Use Standard TCP/IP Properties for DhcpIf the browser cannot display the web Netgear genie Setup To use Netgear genie to set up your modem router Update the Firmware Use Netgear genie after Installation To access genie  To update the firmwareBasic Home screen with dashboard, language, and online help Dashboard Basic Home ScreenWi-Fi Protected Setup Method Join Your Wireless Network To use WPS to join the wireless network Manual MethodGenie app dashboard Netgear genie App and Mobile genie AppNetgear genie Basic Settings Adsl g.dmt ADSL2 ADSL2+ XDSL SetupInternet Setup Internet IP Address Internet Setup Screen Fields No Login RequiredInternet Setup Screen Fields Login Required Parental Controls Enable Disable To set up Live Parental Controls N150 Wireless ADSL2+ Modem Router DGN1000v3 Click the Take me to the status screen button Basic Wireless SettingsN150 Wireless ADSL2+ Modem Router DGN1000v3 Wireless Settings Screen Fields WPA-PSK Tkip WPA2-PSK AES WPA-PSK Tkip + WPA2-PSK AES Security Options WPA/WPA2 Enterprise WPA2 AES  To configure WEP security Select Basic WirelessSecurity Options WEP N150 Wireless ADSL2+ Modem Router DGN1000v3  To set up a guest network Select Basic Guest Network Set Up a Guest Network To go to the Attached Devices screen View Attached DevicesN150 Wireless ADSL2+ Modem Router DGN1000v3 Netgear genie Advanced Home Netgear genie Advanced Home Screen Internet Connection Setup Wizard To use the Setup Wizard Select Advanced Setup Wizard Setup MenuWAN Setup N150 Wireless ADSL2+ Modem Router DGN1000v3 Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU sizes  To change the MTU sizeLAN IP address LAN SetupDevice Name LAN Setup Screen Settings To disable the Dhcp Server feature on the modem router Specify Dhcp Server Settings To reserve an IP address Set Up Address ReservationClear the Use Router as Dhcp Server check box  To change a reserved address entry WPS Wizard for WiFi Connections To delete a reserved address entry  To use the WPS WizardPush Button WMM QoS for Wireless Multimedia Applications QoS Setup To view or change a QoS rule Quality of Service Priority Rules and Internet AccessN150 Wireless ADSL2+ Modem Router DGN1000v3 Click the Add Priority Rule button  To delete a QoS rule To create a QoS policy for an application or online game Select Highest, High, Normal, or Low Create a QoS Rule for a Modem Router LAN Port  To edit a MAC address on the MAC Device List  To remove a MAC address from the MAC Device List Bandwidth ControlN150 Wireless ADSL2+ Modem Router DGN1000v3 Security Keyword Blocking of Http Traffic  To delete a keyword or domain Set Up Firewall Rules to Control Network Access To remove all keywords and domains  To specify a trusted computerManage Outbound Firewall Rules N150 Wireless ADSL2+ Modem Router DGN1000v3  To remove an existing outbound firewall rule  To disable an existing outbound firewall rule To change an existing outbound firewall rule  To add an inbound firewall rule Add Custom Services to Allow or BlockManage Inbound Firewall Rules  To remove an existing custom service  To change an existing custom service To schedule blocking Select Advanced Security Schedule Schedule When to Block the InternetSecurity Event Email Notifications Select the My Mail Server requires authentication check boxWhen log is full Hourly Daily Weekly None Administration Update the Modem Router Firmware Select Advanced Administration Router Update  To view modem router status and usage information View Router StatusRouter Information  To view statistics Internet PortLAN Port  To view and change the Internet connection status  To change the polling frequencyModem N150 Wireless ADSL2+ Modem Router DGN1000v3 Guest Network Wireless SettingsView and Manage the Logs  To view logs Select Advanced Administration Logs Change Which Actions and Events Are Logged  To configure which actions are loggedSet Up How the System Logs Are Sent Manage the Configuration FileBack Up Settings  To set up where system logs are sentErase the Current Configuration Settings Change the PasswordRestore Configuration Settings Select the Enable Password Recovery check box Password Recovery To set up password recovery  To recover your password Perform Diagnostics To display the internal routing table  To reboot the modem router Advanced Settings Control the Wireless Radio Advanced Wireless Settings To configure and enable a wireless schedule Set Up a Wireless Schedule To remove a wireless schedule  To change a wireless schedule To specify WPS settings View or Change WPS SettingsOptional Clear the Keep Existing Wireless Settings check box Set Up a Wireless Access List by MAC Address To change a wireless device on the access list Select the Turn Access Control On check box To delete a wireless device from the access list Wireless Distribution SystemSelect the Enable Wireless Repeating Function check box Set Up the Base StationSet Up a Repeater 100 Port Forwarding and Port Triggering Remote Computer Access BasicsDestination port number Port Triggering to Open Incoming PortsPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers Click the Add Custom Service button Manage Custom Services for Port Forwarding To add a custom service for port forwarding Specify the internal ports by one of these methods  To make a local web server public Set Up and Manage Port TriggeringApplication Example Make a Local Web Server Public Manage Port Triggering  To disable port triggeringSelect the Disable Port Triggering check box  To add a port triggering service Manage Port Triggering Services To remove an existing port triggering service  To disable an existing port triggering service To change an existing port triggering service Dynamic DNS  To set up Dynamic DNSStatic Routes  To change a static route  To remove a static route Remote ManagementUniversal Plug and Play IPv6 IPv6 Filtering Requirements for Entering IPv6 AddressesAuto Detect IPv6 Auto Config 121 IPv6 6to4 Tunnel IPv6 Fixed IPv6 Pass Through124 IPv6 Dhcp IPv6 PPPoE 127 Traffic Meter 129 Select the Traffic volume control by radio button Restricting Internet Traffic by VolumeRestricting Internet Traffic by Connection Time Troubleshooting Quick Tips Network SettingsSequence to Restart Your Network Check Ethernet Cable ConnectionsTroubleshoot with the LEDs Power LED Is OffPower LED Is Red WiFi LED Is Off Power LED Is BlinkingCannot Log In to the Modem Router LAN LED Is OffAdsl Link Troubleshoot the Internet ConnectionObtaining an Internet IP Address Internet LED Is Red To verify if your PPPoE or PPPoA connection is working Troubleshoot PPPoE or PPPoATroubleshoot Internet Browsing Changes Not Saved Wireless ConnectivityTCP/IP Network Not Responding Incorrect Date or TimeTest the LAN Path to Your Modem Router  To ping the modem router from a Windows computerRequest timed out Test the Path from Your Computer to a Remote DeviceSupplemental Information Factory default settings Factory Settings144 Technical and physical specifications Technical and Physical SpecificationsNotification of Compliance TV Tuner on Selected Models Important Note Radiation Exposure Statement
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DGN1000v3 specifications

The NETGEAR N150, designated as DGN1000v3, is a versatile and efficient DSL modem router that caters to the needs of both casual users and small office setups. With its compact design and a host of features, the DGN1000v3 provides reliable connectivity and performance for everyday internet tasks such as browsing, streaming, and online gaming.

One of the standout features of the NETGEAR N150 is its maximum wireless speed of 150 Mbps, which is suitable for typical home internet usage. This speed allows multiple devices to connect simultaneously without significant lag, making it ideal for families or small teams where multiple devices, such as laptops, smartphones, and tablets, are in use. The DGN1000v3 also boasts a range of up to 150 feet indoors, ensuring that users can enjoy a stable connection throughout their home or small office.

The DGN1000v3 is equipped with ADSL2+ support, which enhances the overall speed and stability of DSL connections. This technology enables users to take advantage of higher internet speeds offered by their ISP, significantly improving the browsing and download experience. Furthermore, the built-in firewall helps protect the network from unauthorized access and threats, ensuring a secure online environment.

In terms of connectivity, the NETGEAR N150 features four Ethernet ports, allowing users to connect wired devices such as desktop computers or gaming consoles directly to the router for optimal performance. The presence of these ports complements the wireless capabilities and provides flexibility for different networking needs.

Installation and setup are made easy with the Smart Wizard installation assistant, enabling users to get their network up and running without the need for technical expertise. This is ideal for individuals who may not be comfortable with more complex configurations. Additionally, the N150 offers parental controls, allowing users to manage their children’s online activities and schedule internet access time.

Overall, the NETGEAR N150 DGN1000v3 modem router combines essential features and technologies geared toward enhancing internet connectivity and security. With its fast speeds, robust wireless performance, and user-friendly setup, it is an excellent choice for users seeking a reliable entry-level modem router for everyday internet tasks.
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