NETGEAR DGN1000v3 user manual Troubleshoot PPPoE or PPPoA, Troubleshoot Internet Browsing

Page 138

N150 Wireless ADSL2+ Modem Router DGN1000v3

Troubleshoot PPPoE or PPPoA

To verify if your PPPoE or PPPoA connection is working:

1.Select ADVANCED > Administration > Router Status. The Router Status screen displays.

2.In the Modem pane, check the following: The Modem Status is connected.

3.In the Internet Port pane, check the following:

•A valid IP address and subnet mask are displayed.

•The connection is PPPoE or PPPoA.

4.In the Internet Port pane, click the Connection Status button. The Connection Status screen displays.

5.Check the following:

•The Connection Status is connected.

•The Connection Time is not zero (00:00:00).

If all of the information is correct, your PPPoE or PPPoA connection is working.

If your PPPoE or PPPoA connection does not function, attempt to reconnect:

1.Select ADVANCED > Administration > Router Status. The Router Status screen displays.

2.In the Internet Port pane, click the Connection Status button. The Connection Status screen displays.

3.Click the Connect button.

The modem router attempts to reconnect.

If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There might also be a provisioning problem with your ISP.

Unless you connect manually, the modem router does not authenticate using PPPoE or PPPoA until data is transmitted to the network.

Troubleshoot Internet Browsing

If your modem router can obtain an IP address, but your computer is unable to load any web pages from the Internet:

•Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address when you set up the modem

Troubleshooting

138

Page 137 Page 139
Image 138
Page 137 Page 139
Contents N150 Wireless ADSL2+ Modem Router DGN1000v3 August 2013 East Plumeria Drive San Jose, CASupport Contents Netgear genie Advanced Home Advanced Settings Appendix a Supplemental Information Hardware Setup Package contents Unpack Your Modem RouterHardware Features Front PanelFront panel buttons and LEDs Back panel connections and buttons Hardware Setup Back PanelSide Panel with Restore Factory Settings Button Right side panel with Restore Factory Settings buttonPosition Your Modem Router Bottom PanelAdsl Microfilters One-Line Adsl MicrofilterTwo-Line Adsl Microfilter Cable Your Modem Router SummaryGetting Started Wireless Devices and Security Settings Modem Router Setup PreparationTypes of Logins and Access Use Standard TCP/IP Properties for DhcpNetgear genie Setup  To use Netgear genie to set up your modem routerIf the browser cannot display the web  To access genie Use Netgear genie after InstallationUpdate the Firmware  To update the firmwareDashboard Basic Home Screen Basic Home screen with dashboard, language, and online help To use WPS to join the wireless network Join Your Wireless NetworkWi-Fi Protected Setup Method Manual MethodNetgear genie App and Mobile genie App Genie app dashboardNetgear genie Basic Settings XDSL Setup Adsl g.dmt ADSL2 ADSL2+Internet Setup Internet Setup Screen Fields No Login Required Internet IP AddressInternet Setup Screen Fields Login Required Enable Disable  To set up Live Parental ControlsParental Controls N150 Wireless ADSL2+ Modem Router DGN1000v3 Basic Wireless Settings Click the Take me to the status screen buttonN150 Wireless ADSL2+ Modem Router DGN1000v3 Wireless Settings Screen Fields WPA-PSK Tkip WPA2-PSK AES WPA-PSK Tkip + WPA2-PSK AES Security Options WPA/WPA2 Enterprise  To configure WEP security Select Basic Wireless Security Options WEPWPA2 AES N150 Wireless ADSL2+ Modem Router DGN1000v3 Set Up a Guest Network  To set up a guest network Select Basic Guest NetworkView Attached Devices  To go to the Attached Devices screenN150 Wireless ADSL2+ Modem Router DGN1000v3 Netgear genie Advanced Home Internet Connection Setup Wizard Netgear genie Advanced Home ScreenSetup Menu  To use the Setup Wizard Select Advanced Setup WizardWAN Setup N150 Wireless ADSL2+ Modem Router DGN1000v3 Default DMZ Server  To set up a default DMZ serverChange the MTU Size  To change the MTU size Common MTU sizesLAN Setup LAN IP addressLAN Setup Screen Settings Device NameSpecify Dhcp Server Settings  To disable the Dhcp Server feature on the modem routerSet Up Address Reservation Clear the Use Router as Dhcp Server check box To reserve an IP address  To delete a reserved address entry WPS Wizard for WiFi Connections To change a reserved address entry  To use the WPS WizardPush Button QoS Setup WMM QoS for Wireless Multimedia ApplicationsQuality of Service Priority Rules and Internet Access  To view or change a QoS ruleN150 Wireless ADSL2+ Modem Router DGN1000v3  To delete a QoS rule  To create a QoS policy for an application or online gameClick the Add Priority Rule button Select Highest, High, Normal, or Low Create a QoS Rule for a Modem Router LAN Port  To edit a MAC address on the MAC Device List Bandwidth Control  To remove a MAC address from the MAC Device ListN150 Wireless ADSL2+ Modem Router DGN1000v3 Security Keyword Blocking of Http Traffic  To remove all keywords and domains Set Up Firewall Rules to Control Network Access To delete a keyword or domain  To specify a trusted computerManage Outbound Firewall Rules N150 Wireless ADSL2+ Modem Router DGN1000v3  To disable an existing outbound firewall rule  To change an existing outbound firewall rule To remove an existing outbound firewall rule Add Custom Services to Allow or Block Manage Inbound Firewall Rules To add an inbound firewall rule  To change an existing custom service  To remove an existing custom serviceSchedule When to Block the Internet  To schedule blocking Select Advanced Security ScheduleSelect the My Mail Server requires authentication check box Security Event Email NotificationsWhen log is full Hourly Daily Weekly None Administration Update the Modem Router Firmware Select Advanced Administration Router Update View Router Status Router Information To view modem router status and usage information Internet Port LAN Port To view statistics  To change the polling frequency  To view and change the Internet connection statusModem N150 Wireless ADSL2+ Modem Router DGN1000v3 Wireless Settings View and Manage the LogsGuest Network  To view logs Select Advanced Administration Logs  To configure which actions are logged Change Which Actions and Events Are LoggedBack Up Settings Manage the Configuration FileSet Up How the System Logs Are Sent  To set up where system logs are sentChange the Password Restore Configuration SettingsErase the Current Configuration Settings Password Recovery  To set up password recoverySelect the Enable Password Recovery check box Perform Diagnostics  To recover your password To display the internal routing table  To reboot the modem router Advanced Settings Advanced Wireless Settings Control the Wireless RadioSet Up a Wireless Schedule  To configure and enable a wireless schedule To change a wireless schedule  To remove a wireless scheduleView or Change WPS Settings  To specify WPS settingsSet Up a Wireless Access List by MAC Address Optional Clear the Keep Existing Wireless Settings check boxSelect the Turn Access Control On check box  To change a wireless device on the access listWireless Distribution System  To delete a wireless device from the access listSet Up the Base Station Select the Enable Wireless Repeating Function check boxSet Up a Repeater 100 Remote Computer Access Basics Port Forwarding and Port TriggeringPort Triggering to Open Incoming Ports Destination port numberPort Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers Manage Custom Services for Port Forwarding  To add a custom service for port forwardingClick the Add Custom Service button Specify the internal ports by one of these methods Set Up and Manage Port Triggering Application Example Make a Local Web Server Public To make a local web server public  To disable port triggering Select the Disable Port Triggering check boxManage Port Triggering Manage Port Triggering Services  To add a port triggering service To disable an existing port triggering service  To change an existing port triggering service To remove an existing port triggering service  To set up Dynamic DNS Dynamic DNSStatic Routes  To change a static route Remote Management  To remove a static routeUniversal Plug and Play IPv6 Requirements for Entering IPv6 Addresses IPv6 FilteringAuto Detect IPv6 Auto Config 121 IPv6 6to4 Tunnel IPv6 Pass Through IPv6 Fixed124 IPv6 Dhcp IPv6 PPPoE 127 Traffic Meter 129 Restricting Internet Traffic by Volume Select the Traffic volume control by radio buttonRestricting Internet Traffic by Connection Time Troubleshooting Sequence to Restart Your Network Network SettingsQuick Tips Check Ethernet Cable ConnectionsPower LED Is Off Power LED Is RedTroubleshoot with the LEDs Cannot Log In to the Modem Router Power LED Is BlinkingWiFi LED Is Off LAN LED Is OffTroubleshoot the Internet Connection Adsl LinkInternet LED Is Red Obtaining an Internet IP AddressTroubleshoot PPPoE or PPPoA Troubleshoot Internet Browsing To verify if your PPPoE or PPPoA connection is working Wireless Connectivity Changes Not SavedTest the LAN Path to Your Modem Router Incorrect Date or TimeTCP/IP Network Not Responding  To ping the modem router from a Windows computerTest the Path from Your Computer to a Remote Device Request timed outSupplemental Information Factory Settings Factory default settings144 Technical and Physical Specifications Technical and physical specificationsNotification of Compliance TV Tuner on Selected Models Important Note Radiation Exposure Statement
Related manuals
Manual 12 pages 20.26 Kb

DGN1000v3 specifications

The NETGEAR N150, designated as DGN1000v3, is a versatile and efficient DSL modem router that caters to the needs of both casual users and small office setups. With its compact design and a host of features, the DGN1000v3 provides reliable connectivity and performance for everyday internet tasks such as browsing, streaming, and online gaming.

One of the standout features of the NETGEAR N150 is its maximum wireless speed of 150 Mbps, which is suitable for typical home internet usage. This speed allows multiple devices to connect simultaneously without significant lag, making it ideal for families or small teams where multiple devices, such as laptops, smartphones, and tablets, are in use. The DGN1000v3 also boasts a range of up to 150 feet indoors, ensuring that users can enjoy a stable connection throughout their home or small office.

The DGN1000v3 is equipped with ADSL2+ support, which enhances the overall speed and stability of DSL connections. This technology enables users to take advantage of higher internet speeds offered by their ISP, significantly improving the browsing and download experience. Furthermore, the built-in firewall helps protect the network from unauthorized access and threats, ensuring a secure online environment.

In terms of connectivity, the NETGEAR N150 features four Ethernet ports, allowing users to connect wired devices such as desktop computers or gaming consoles directly to the router for optimal performance. The presence of these ports complements the wireless capabilities and provides flexibility for different networking needs.

Installation and setup are made easy with the Smart Wizard installation assistant, enabling users to get their network up and running without the need for technical expertise. This is ideal for individuals who may not be comfortable with more complex configurations. Additionally, the N150 offers parental controls, allowing users to manage their children’s online activities and schedule internet access time.

Overall, the NETGEAR N150 DGN1000v3 modem router combines essential features and technologies geared toward enhancing internet connectivity and security. With its fast speeds, robust wireless performance, and user-friendly setup, it is an excellent choice for users seeking a reliable entry-level modem router for everyday internet tasks.
Top Page Image Contents