NETGEAR 208-10541-01 manual Basic Troubleshooting, Common Things That Can Go Wrong

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Help with Troubleshooting

This chapter gives information about troubleshooting your wireless router. You will find help with the following problems:

•Basic troubleshooting

—“Common Things That Can Go Wrong” on page 18

—“Basic Functions Are Not Working” on page 19

—“I Am Unable to Log In to the Wireless Router” on page 20

—“The Internet Service Connection Is Not Working” on page 21

—“How Do I Restore the Default Password and Configuration Settings?” on page 24

•Advanced connectivity troubleshooting using the PING utility

—“Testing the Path from a PC to Your Router” on page 24

—“Testing the Path from a PC to the Internet” on page 26

Basic Troubleshooting

Here are some tips for correcting simple problems you might have.

Common Things That Can Go Wrong

Verify that you do not have these common problems.

Be sure to always start your network in this sequence:

1.Turn off and unplug the modem from it’s power outlet, and turn off the wireless router and computer.

2.Turn on the modem, and wait 2 minutes.

3.Turn on the wireless router, and wait 1 minute.

4.Turn on the computer.

Help with Troubleshooting

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v1.0, November 2009

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Contents NETGEAR, Inc RangeMax Wireless-N 150 Router Setup ManualTrademarks Contents Unpacking Your New Router Getting to Know Your Wireless RouterRangeMax Wireless-N 150 Router WPN824N Setup Manual Function Activity Description Router Front PanelRouter Back Panel Bottom Label Top PanelUpdating Your Router Firmware What You Need Before You BeginSmart Wizard Setup Two Setup Methods Smart Wizard Setup or Manual SetupConnecting Your Wireless Router Manual SetupRangeMax Wireless-N 150 Router WPN824N Setup Manual RangeMax Wireless-N 150 Router WPN824N Setup Manual Http//192.168.1.1 RangeMax Wireless-N 150 Router WPN824N Setup Manual Product Registration, Support, and Documentation To update your router firmware To manually check for new router firmware Setting Up and Testing Basic Wireless Connectivity Implementing Appropriate Wireless Security Common Things That Can Go Wrong Basic TroubleshootingBasic Functions Are Not Working Am Unable to Log In to the Wireless Router Internet Service Connection Is Not Working Obtaining an Internet IP Address Troubleshooting Internet Browsing Testing the Path from a PC to Your Router Troubleshooting Connectivity Using the Ping UtilityClick OK You should see a message like this one Testing the Path from a PC to the Internet Smart Wizard Router Login Default Access Factory Default SettingsInternet Connection Local NetworkPower Adapter WirelessPhysical Specifications Network Protocol and Standards CompatibilityEnvironmental Specifications Interface SpecificationsElectromagnetic Emissions Document Link Related DocumentsRangeMax Wireless-N 150 Router Setup Manual Registration and Certifications