NETGEAR 208-10541-01 manual Troubleshooting Internet Browsing

Page 26

RangeMax Wireless-N 150 Router Setup Manual

5.If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The wireless router will continue to attempt to connect indefinitely.

If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP.

Unless you connect manually, the wireless router will not authenticate using PPPoE until data is transmitted to the network.

Troubleshooting Internet Browsing

If your wireless router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following.

Your computer might not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address when you configured the wireless router, restart your computer. Alternatively, you can configure your computer manually with DNS addresses, as explained in the documentation for your computer.

Your computer might not have the wireless router configured as its default gateway.

Restart the computer, and verify that the wireless router address (192.168.1.1) is listed by your computer as the default gateway address.

The factory default wireless router address is 192.168.1.1. However, if the router detects a conflict with the address it gets from your modem, it automatically picks a different address for itself. In this case, you can log in to the router using www.routerlogin.net to verify its LAN IP address. Click the LAN IP Setup link in the Advanced menu. Take note of the LAN TCP/IP setup IP address, which should match the default gateway IP address on your computer.

Help with Troubleshooting

23

v1.0, November 2009

Image 26
Contents RangeMax Wireless-N 150 Router Setup Manual NETGEAR, IncTrademarks Contents Getting to Know Your Wireless Router Unpacking Your New RouterRangeMax Wireless-N 150 Router WPN824N Setup Manual Router Front Panel Function Activity DescriptionRouter Back Panel Top Panel Bottom LabelWhat You Need Before You Begin Updating Your Router FirmwareTwo Setup Methods Smart Wizard Setup or Manual Setup Smart Wizard SetupManual Setup Connecting Your Wireless RouterRangeMax Wireless-N 150 Router WPN824N Setup Manual RangeMax Wireless-N 150 Router WPN824N Setup Manual Http//192.168.1.1 RangeMax Wireless-N 150 Router WPN824N Setup Manual Product Registration, Support, and Documentation To update your router firmware To manually check for new router firmware Setting Up and Testing Basic Wireless Connectivity Implementing Appropriate Wireless Security Basic Troubleshooting Common Things That Can Go WrongBasic Functions Are Not Working Am Unable to Log In to the Wireless Router Internet Service Connection Is Not Working Obtaining an Internet IP Address Troubleshooting Internet Browsing Troubleshooting Connectivity Using the Ping Utility Testing the Path from a PC to Your RouterClick OK You should see a message like this one Testing the Path from a PC to the Internet Internet Connection Factory Default SettingsSmart Wizard Router Login Default Access Local NetworkPhysical Specifications WirelessPower Adapter Network Protocol and Standards CompatibilityElectromagnetic Emissions Environmental SpecificationsInterface Specifications Related Documents Document LinkRangeMax Wireless-N 150 Router Setup Manual Registration and Certifications