Olympus DM-20, DM-10 manual Troubleshooting, Symptom Probable cause Action

Page 97

Troubleshooting

Symptom

 

Probable cause

Action

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks

Won’t work with AC adapter

Cannot find the downloaded file

Cannot find the recorded voice

The batteries are not loaded properly.

The batteries are dead.

The recorder is in HOLD mode.

The recorder is in HOLD mode.

The batteries are dead.

Low remaining internal flash memory.

The maximum number of files has been reached.

MUSIC mode is active.

The earphone is connected.

The VOLUME button is set to 0.

The file is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

The maximum number of index marks (16) has been reached.

The file is locked.

A non-standard AC adapter is being used.

The destination folder for downloading was other than the music A folder.

VOICE mode is active.

MUSIC mode is active.

Wrong folder.

Verify polarity is correct.

Replace with new batteries (P.10).

Release the recorder from HOLD (P.91).

Release the recorder from HOLD (P.91).

Replace with new batteries (P.10).

Erase unnecessary files (P.77).

Check another folder.

Switch to VOICE mode (P.11).

Unplug the earphones to use the internal speaker.

Adjust the VOLUME button.

Unlock the file (P.80).

Move the recorder.

Set the microphone sensitivity to CONFERENCE mode and try again (P.28).

Erase unnecessary index marks (P.39).

Unlock the file (P.80).

Use the Olympus A321 (for US, Canada) or A322 (for Europe except U.K) AC adapter (Optional).

Copy the music file into the music A folder.

Switch to MUSIC mode (P.11).

Switch to VOICE mode (P.11).

Switch to the right folder.

7

Troubleshooting

97

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Contents DM-20 DM-10 Table of Contents Using the Recorder as a Music Player Safe and Proper Usage General PrecautionsAC Adapter BatteriesCase Main features of the Digital Voice Recorder Main FeaturesRecording time*3 Playback time*5 Main features of the Digital Music PlayerIdentification of Parts Remote Controller Microphone Display LCD Panel Inserting Batteries Switching Between Voice Recorder Music Player Using the AC AdapterUsing the mode switch, choose between Voice or Music option Set the hour Setting Time/Date TIME&DATESet the minute Set the yearChanging the Time/Date RAM Operating EnvironmentBe sure to confirm the following before installation Installing SoftwareInstallation Language Selection dialog box opens Installing SoftwareInstall Acrobat Reader Installing Windows Media PlayerInstalling the Device Driver Customize the Installation OptionCompleting setup Select where to install DSS Player for MacClick Change/Remove Uninstalling SoftwareDelete the Executable File Uninstalling SoftwareDelete the Driver File Delete the Help FilePress the Folder button to choose a folder RecordingPress the REC button to start recording Press the Stop button to stopPause Recording Recording functionsPause Resume RecordingSecond or longer Press and hold the Menu button forPress the FF or REW button until Vcva flashes on the displayUsing the Variable Control Voice Actuator Vcva Adjust the start/stop actuation levelConnect to the jack on the recorder Recording with External MicrophoneStereo microphone ME50S optional Make sure that the recorder has stopped Listening While Audio Is Recorded Recording Monitor4the setup screen Recording Modes REC Mode3Press the FF or REW button to choose from HQ, SP and LP Press the Stop button to closePress and hold the Menu button for 1 second or longer Microphone Sensitivity MIC Sense3Press and hold the Menu button for 1 second or longer Recording From Another Audio DeviceMode Recording From Another Audio DevicePlaying 3The record/play indicator lamp glows GreenPress the Play button to start Playback Can choose between 0 toPlaying How to CancelOperation Playback through earphone Continuous Playback ALL Play Setup screenChoose between on and OFF Menu4choose from OFF, 1 SEC Skip 2BACK Space flashes on2 SEC Skip 6menuRepeat Playback Press the Stop button. Repeat Playback is cancelled Choose a noise cancel level Noise Cancel FunctionIs playing Press the Menu button again toIndex Marks Setting an Index MarkLocating an Index Mark Clearing an Index MarkAssigning File Comments Comment When you have finished settingInput the character 6file comments, press and holdWhile in stop or playback mode LCD Display Information Voice modePress the Display button While recording in Vcva mode While in record modeLCD Display Information Voice mode Press and hold the Menu button for 1 second or longer Menu List Voice modePrecautions on using the recorder connected to a PC Using DSS Player SoftwareSearch by Contents Using Online HelpSearch by Key word Connecting to your PC using the USB cable Connecting to Your PCClick On the task bar Disconnecting from Your PCScreen. Click Safely Remove USB Mass Storage Device-Drive It will read Stop USB Disk-Drive forConnecting to Your PC Connecting to your PC using the cradlePlace the recorder on the cradle Remove the recorder from the cradle Right click Running DSS PlayerIcon in the System Tray in the lower right-hand corner Player to reinstate again Manual startRunning DSS Player Play Control Bar Window Names DSS PlayerDictation Folder Window Device Manager WindowDownload Selected Files Download Voice Files from the RecorderSelect the folder Select the voice fileDownload complete Download Voice Files from the RecorderPlay the voice file Play a Voice FileFile name Select the folder to upload Upload Voice Files to the RecorderUpload the voice file Upload complete Changing User ID Send Voice Files with E-mailEnter the user ID in the Transfer User ID Window Click TransferEditing File Comments Changing a Folder NameChanging a folder name in the Voice Folder window Changing a folder name in the Device windowEditing a Template Using Windows Media Player Using the Recorder as a Music PlayerCopyright and copyright protection feature DRM Windows Media Audio License and Distribution Agreement Using Windows Media PlayerWindow Names Windows Media Player Copying Music from CD Transferring Music File to the Recorder Click the Copy button of Quick Access boxSelect the destination folder Music Playback Playback Functions Function Explanation Display indicator Various Playback FeaturesMusic Playback EqualizerWOW Effect will be displayed on 4Press the Play button to register your settingScreen P.76 SRS 3DIncreasing the WOW effect WOW Effect SettingPress the FF or REW button to select Bass effect levelSelect the frequency band 5 settingSelect the equalizer level Changing the User Equalizer User EQLevel of your choice While in Stop mode LCD Display Information Music mode While in Playback modeUser equalizer/WOW File format/bit rateChanging Playback Order of Music File Menu List Music mode Erasing One File at a Time ErasingErasing Erase All Files from a FolderPress the Erase button for Seconds or longer ALL ERASE? flashes on the display forErasing Locking Files Lock 8 2,4,6Alarm sounds Alarm Playback Function Alarm4ALARM flashes on the display 1choose a folderAlarm Playback Function Alarm To enable alarm sound only Contrast flashes on LCD Contrast Adjustment ContrastPress the FF or REW button to set Contrast levelBacklight Backlight 5the setup screenBacklight flashes on 3Press the Play buttonOFF System sounds are disabled On System sounds are enabledSystem Sounds Beep Beep flashes on the displayCurrent character being entered a Press the FF or REW button to choose charactersAssigning Folder Names Folder Name Recorder buttons that are used to input charactersButton Push Action Use the two following methods to quickly find charactersType of Characters Action Available characters3Press the FF or REW button to choose a destination folder Moving Files Across FoldersFile MOVE? appears on the display Remember to reset the Hold switch when using the recorder Running state when Hold is setHold Format flashes on the display Formatting the Recorder Format6Press the FF or REW button again to choose Start SecondsNever format the recorder from a PC Start Windows Connecting the recorder to your PC Using the Recorder as a Reader/WriterOpen the Explorer or Finder window Copy the dataMessage Meaning Explanation Alarm Message ListAlarm Message List Symptom Probable cause Action TroubleshootingSpecifications Input power requirement Ni-MH Rechargeable Battery life Approx hoursExternal dimensions Weight100 Technical Assistance And SupportOlympus America INC Canadian RFI
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DM-20, DM-10 specifications

The Olympus DM-10 and DM-20 digital voice recorders are recognized for their blend of advanced technology and user-friendly design, catering to professionals and casual users alike. These compact devices are ideal for recordings such as meetings, lectures, and personal notes.

One of the standout features of both models is their high-quality stereo recording capability. The DM-10 and DM-20 utilize advanced microphone technology, which allows for clear and precise audio capture. With built-in stereo microphones, these recorders are designed to capture sound from multiple directions, ensuring that every nuance of the recorded audio is faithfully reproduced.

Both models offer an impressive storage capacity, accommodating a significant amount of audio files. The DM-20, in particular, features 2GB of internal memory, while the DM-10 comes with slightly less. However, both support microSD cards, allowing users to expand their storage options. This is especially beneficial for users who require long recording times without the need for frequent data transfer.

Battery life is another crucial aspect of the DM-10 and DM-20. Equipped with long-lasting battery performance, both recorders can operate for hours on end, making them reliable companions for long events. This feature ensures that users do not miss any important details during extensive recording sessions.

User-friendliness is paramount in the design of these devices. Both models come with an intuitive interface, featuring large buttons and a clear display screen that simplify operation. The one-touch recording feature allows users to start recording instantly, without navigating through complex menus. This ease of use is particularly appreciated in fast-paced environments where time is limited.

Additional features include voice activation, which conserves memory and battery power by only recording when sound is detected. This is particularly useful in situations where a user may not want to manually manage the recording process continuously.

Furthermore, both models are compatible with a variety of audio formats, allowing for flexibility in file management and playback. Users can transfer recordings to their computers easily, making it convenient to share or archive important audio files.

In summary, the Olympus DM-10 and DM-20 digital voice recorders are exceptional tools engineered to meet the diverse recording needs of users. With their high-quality audio capture, extensive storage options, and user-centered design, these devices are reliable instruments for anyone seeking to make high-fidelity recordings in various settings.