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Toshiba Information Systems Division - Australia’s market

To build better Notebooks, we use our ears.

leader in mobile computing.

Customers in Australia and New Zealand have bought over

1.7million Toshiba Notebooks since we sold our first in 1985 (the same year we introduced the world’s first industry standard Notebook).

Toshiba Australia Pty Limited (Information Systems Division) now sells over 250,000 Notebooks annually, with a value in excess of A$400 million – a figure that makes us the current market leader (a position we’ve held, incidentally, for the past 20 years).

How did we get there? By developing and maintaining a reputation for innovation, quality and – most importantly

– reliability.

Listening to our customers is one of our highest priorities (we call this The Voice of the Customer), and it’s central to our approach to business.

The fact that we have more customers than any other Notebook vendor in Australia means we have a deep understanding of their priorities and needs. In fact, we have set up programs to make sure our Notebooks evolve to meet market requirements.

For instance, we have formed a council known as CAP (the Customer Alliance Program) that gives us direct exposure to the input and feedback of customers of all sizes.

We also work closely with customers in the education area through the Learning Technology Special Interest Group. In addition, we chair the Flexible Working Special Interest Group that’s exploring the potential for mobile technology to create new ways of working.

Finally, we listen closely to our resellers – your frontline technology partners. Their feedback finds its way back into our Notebooks and services as well.

Toshiba (Australia) Pty. Limited ABN 19 001 320 421 NB: Toshiba Notebook and EasyGuard features will vary between models specifications. Toshiba Notebooks are subject to technology limitations. It is important that you understand Toshiba’s policy for Central Processing Unit (CPU) performance, non-conforming screen pixels, gigabyte measurement, battery life variance and other specific technologies. For further details and specifications, you are recommended to visit Toshiba’s website www.isd.toshiba.com.au or phone Toshiba on 13 30 70 (Australia) 0800 441 615 (New Zealand). CD/DVD write capability may vary depending on the type/brand of media utilised. ††Thickness may vary at certain points on the system. §Terms and conditions apply, see www.isd.toshiba.com.au or your Toshiba Reseller for details. **The spill resistant keyboard concept will help safeguard the notebook from certain small volume accidental spills and allow users several minutes to close any open files and turn off the machine. The shock protection system provides your notebook with a higher impact protection and reliability to your key hardware components. Specifications subject to change without notice. Trademarks as indicated are registered trademarks and are the property of the respective owners. Toshiba Australia Information Systems Division 04/06.

Australia: Call 13 30 70

New Zealand: Call 0800 441 615

The Toshiba Sales Centre provides the following services:

Pricing and availability.

Product information and configuration assistance.

Marketing programs and event information.

Sales programs and promotion information.

Partner account management and relationship building.

Services operate from Monday to Friday from 8:00 am to 6:00 pm (Australia) and from 9:00 am to 6:00 pm (New Zealand) excluding national public holidays.

Australia: Call 1800 021 100

New Zealand: Call 0800 445 439

The Toshiba Service Centre provides the following services:

Warranty cover assessment.

1st level technical support.

Toshiba authorised service partners referral.

General product & service enquiries.

Services operate from Monday to Friday from 7:00 am to 7:00 pm Australia Eastern Standard Time excluding national public holidays.

isdsales@toshiba-tap.com

Toshiba Information Systems Division

P.O. Box 350 North Ryde NSW 1670 Australia