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| Troubleshooting |
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Solving Minor Problems (Continued) |
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Problem | Cause | Solution |
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| The keyboard itself is | Either replace the keyboard by a |
| defective. | known working unit or try the |
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| keyboard with another PC. |
You are not using the correct driver, or you need to update the driver. The keyboard driver is provided with all Windows 2000 and Windows XP preloaded systems. For other operating systems, refer to your operating system’s documentation.
Download the latest driver from the Compaq Web site www.compaq.com/support (search for Evo D510
You are not using the latest BIOS.
Download the latest BIOS from the Compaq Web site www.compaq.com/support (search for Evo D510
| Your keyboard uses | Replace the batteries. | |
| batteries, and the |
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| batteries need to be |
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| replaced. |
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The mouse is not | The mouse cable is not | 1. | Switch off the PC (not necessary |
working. | correctly connected. |
| with a USB mouse). |
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| 2. | Plug the cable into the correct |
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| connector on the back of the PC |
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| (color coding is used for easy |
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| matching). |
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| 3. Switch on the PC. | |
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| You are not using the | Download the latest BIOS from the | |
| latest BIOS. | Compaq Web site | |
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| www.compaq.com/support (search | |
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| for Evo D510 | |
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Quick User’s Guide |