Help & Support
Diskette Drive (Continued)
Symptom | Problem | Solution |
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| Diskette drive is damaged. | Press the Help G button on |
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| the keyboard to access the |
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| Compaq Help & Support |
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| Center or refer to your |
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| Limited Warranty for details. |
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Diskette drive cannot save | Diskette is not formatted. | To format the diskette: |
information to the diskette. |
| 1. On the Windows |
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| |
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| desktop, click Start then |
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| click My Computer. The |
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| My Computer window is |
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| displayed. |
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| 2. |
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| 3 1/2 Floppy (A:) icon. |
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| 3. Select Format from the |
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| 4. Select the desired |
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| options and click Start |
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| to begin formatting the |
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| diskette. |
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| Diskette is | Slide the |
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| to the unlocked position on |
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| the diskette. |
Diskette is full or the file is too big.
Use another diskette or compress the file to reduce the size.
Diskette is damaged. | Replace the damaged |
| diskette. |
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File Save command not | When saving information to |
properly executed. | the diskette drive, verify that |
| you are using the correct |
| drive letter. |
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Getting Started |