Compaq 4103TH manual Power

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Symptom

Computer will not turn on.

“Illegal Operation has Occurred” error message is displayed.

Computer will not start.

Power

Problem	Solution
Line voltage selection	Set the line voltage selection switch to the
switch is not in the	correct setting for your region, or call Compaq
proper position for	Technical Support for assistance. Refer to your
your region (115V/	Certificate of Warranty for details.
230V).

Wall outlet is bad.	Test the outlet by connecting a different
	electrical device to outlet.
Software being used is	Verify that the software is certified by Microsoft
not Microsoft-certified	for your version of Windows (see programme
for your version of	packaging for this information).
Windows.

Configuration files are	If possible, save all data, close all programmes,
corrupt.	and restart your computer. If the error message
	returns, you may need to back up your data files
	and use the QuickRestore CD. Refer to the
	QuickRestore CD table in this chapter for details.
	▲ Caution: Factory Restore reformats your
	hard drive; all data files will be lost.
System files may have	1. Insert a start-up disk in the diskette drive.
been damaged. You	2. Restart your computer.
will need to insert a	3. At the A:> prompt, type SYS C: and press the
start-up disk or	Enter key. The following message will be
Windows Start-Up disk	displayed: SYSTEM TRANSFERRED. This task
to restart your	will restore the system files to your hard
computer.	drive.
	4. Restart your computer.
	If this task does not restart your computer, call
	Compaq Technical Support. Refer to your
	Certificate of Warranty for details.

Wrong memory	Verify the installation of memory modules by
modules were used in	calling Compaq Technical Support. Refer to your
upgrade, or memory	Certificate of Warranty for details.
modules were installed
in the wrong location.
Hard drive has been	Call Compaq Technical Support. Refer to your
damaged.	Certificate of Warranty for details.

5-14 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Contents My Presario Getting Started Compaq Presario First Edition June Part Number Page Contents Speakers -12 Turning on the Speakers Creating Your Own CDs Inserting a Disk Into the Zip Drive Glossary Index Introduction Who Should Read This Guide? Using My Presario-Getting StartedComputer Illustrations and Features Symbols and Graphics UsedFind Information? Where CanSafety and Comfort SafetyHow Do I Find Information on the CD-ROM? Using My Presario-Learning More CDUsing Your Computer What’s in Back? What’s in Front?Keyboard Basics Getting to Know the Standard Keyboard KeysMain keys Arrow keys Function keys Keyboard Buttons Using CD/DVD Control ButtonsUsing Internet Zone Buttons Help G and My Program D buttons Using Quick Launch Web ButtonsAssigning.the My Program Button Adjusting the VolumeWaking Your Computer Putting Your Computer to SleepCursor Sleep indicates the computer is in the sleep modeUnderstanding the System Status Lights NumbersScrolling Accessing Software and FilesScroll Mouse Making Screen SelectionsAutoscrolling Turning on the Speakers SpeakersDVD-ROM, Zip Drives Using the Diskette DriveUsing the Hard Drive Diskette, Hard Drive, CD-ROMPress the Load/Eject ≤ 1 button to open the drive Inserting a CD into the CD-ROM, CD-RW, orPlaying an Audio CD Removing a Disc from a DrivePoint to Programs, and then Compaq WinDVD Playing a DVD-ROM MovieCreating Your Own CDs Removing a Disk from the Zip Drive Inserting a Disk Into the Zip DriveInternet Video Camera Using Logitech QuickCam Internet Video CameraUsing Your Computer Welcome to Web What Is the Internet? What Is a Hyperlink?Basic Concepts Internet Connection Connecting with AOLWeb Searches Searching the Web Using AOLSetting Up Outlook Express E-mail MailTyping an E-mail Message Understanding E-mail Addresses Press the Instant E-mail ƒ button on the Internet keyboard Sending an E-mail Using Outlook ExpressReading Your Outlook Express E-mail Messages Content AdvisorRestricting Internet Content Welcome to the WEB Common 4 Tasks Print Basics Using the Menu to PrintPlaying Digital Audio Files Digital Audio FilesGames Playing Preinstalled Games on Your ComputerSoftware Installing Software from a CD, DVD, or DisketteInstalling Software Downloaded from the Internet Need Some Help? Helpful Hints Entering Bios Cmos SetupUsing the QuickRestore CD QuickRestoreCompaq Support Audio CD-ROM, CD-RW, or DVD-ROM Diskette Drive Diskette drive cannot read a diskette Problem persists, run the WindowsMaintenance Wizard to repair the drive Diskette drive light stays onDisplay Monitor Failed Drive CommandsComputer, press the Reset button again Hard Drive Internet Access Keyboard and Scroll Mouse Memory Power Glossary Glossary MY PRESARIO-GETTING Started Glossary USB port universal serial bus port Index DVD-ROM See also ISP 2-5 Internet Video Camera See also mouse See also Internet Index