Aspire Digital AX1400 manual Index of Symptom-to-FRU Error Messages

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Index of Symptom-to-FRU Error Messages

To use the information in this section to diagnose a problem:

1.Find the error symptom in the left column.

2.If directed to a check procedure, replace the FRU indicated in the check procedure.

If no check procedure is indicated, the first Action/FRU item listed in the right column is the most likely cause.

NOTE If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 65.

Processor/Processor Fan-related Symptoms

Symptom/Error	Action/FRU

Processor fan does not run but power	•	Ensure the system is not in power saving mode.
supply fan runs.	•	With the system powered on, measure the voltage of the
		processor fan connector. Its reading should be +12Vdc. If the
		reading shows normal, but the fan still does not work, then
		replace the heat sink fan.
	•	Mainboard

Processor test failed.	•	Processor
	•	Mainboard

NOTE Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.

Mainboard and Memory-related Symptoms

Symptom/Error	Action/FRU

Memory test failed.	•	Memory module
	•	Mainboard

Incorrect memory size shown or repeated	•	Insert the memory modules in the DIMM sockets properly,
during POST.		then reboot the system.
	•	Memory module
	•	Mainboard

System works but fails to enter power	•	Enter CMOS Setup and load the default settings. In Windows
saving mode when the Power Management		systems, check settings in Power Management Property of
Mode is set to Enabled.		the Control Panel.
	• Reload software from Recovery CD.

Blinking cursor only; system does not work.	•	IDE drive connection/cables
	•	IDE disk drives
	•	See “Undetermined Problems”.
	•	Mainboard

NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.

56	Aspire AX1400 Service Guide

Image 64

Contents Aspire AX1400 Desktop Computer Service Guide Revision History Copyright Conventions Service Guide Coverage Aspire AX1400 Service Guide Table of Contents Index System Features Component DescriptionPorts and LED Indicators AudioEnvironmental Requirements Physical SpecificationsAspect Description System Tour Front ViewRear View ComponentAspire AX1400 Service Guide Cmos Setup Utility System UtilitiesAccessing the Setup Utility Setup Utility Menus Navigating through the Setup UtilityKey Function Product Information Field DescriptionStandard Cmos Features Field Description ValueAdvanced Bios Features EnabledAdvanced Chipset Features AutoIntegrated Peripherals Power Management Setup S3 STRPC Health Status Frequency/Voltage Control Bios Security Features Setting a system passwordTo set a system password Load Default Settings Save & Exit SetupExit Without Saving Aspire AX1400 Service Guide Disassembly Tools Pre-disassembly ProcedureDisassembly Procedures Removing the Side PanelRemoving the Front Bezel Removing the Heat Sink Fan Assembly Removing the Processor Removing the HDD-ODD Bracket Removing the Optical Drive and the Hard Disk Drive Page Page Page Removing the Front Bezel Removing the Expansion Boards Page Removing the Memory Modules Page Removing the Front I/O and Optional Card Reader Assemblies Page Page Page Page Removing the Mainboard Page Hardware Diagnostic Procedure System Check ProceduresPower System Check System External InspectionViewing Bios Checkpoints Boot Block Initialization Code CheckpointsCheckpoints System Internal InspectionBoot Block Recovery Code Checkpoints Post Code Checkpoints Mid Post initialization of chipset registers Post Error Messages Post Error IndicatorsDIM Code Checkpoints Memory Message DescriptionStorage Device Message Description Virus-related Cmos Message Displayed DescriptionIndex of Symptom-to-FRU Error Messages Hard Disk Drive-related Symptoms Symptom/Error Action/FRU Optical Disc Drive-related Symptoms Symptom/Error Action/FRUReal-Time Clock-related Symptoms Symptom/Error Action/FRU Audio-related Symptoms Symptom/Error Action/FRUModem-related Symptoms Symptom/Error Action/FRU Video and Monitor-related Symptoms Symptom/Error Action/FRUKeyboard-related Symptoms Symptom/Error Action/FRU Printer-related Symptoms Symptom/Error Action/FRUPower Supply-related Symptoms Symptom/Error Action/FRU Beep Codes Beep Status Possible CausesCreating the Bios Crisis Recovery Disk Bios RecoveryPerforming a Bios Recovery Bios Update Updating the Bios in DOS ModeUpdating the Bios in Windows Mode Click Start Command Prompt Run as administratorPress Enter to flash the system Bios Page Clearing Cmos To clear the Cmos dataBlock Diagram System ArchitectureMainboard Layout This section shows the major mainboard componentsJumper Setting Jumper Type Description Setting defaultInternal header pin definition Header Name Function DefinitionConnector pin definition Connecting Optional Devices Pin Signal NamePin Signal Name Function AUDIOF1 Front Panel Audio headerConnecting Case Components CPUFAN1 CPU Cooling Fan Power ConnectorPWR1 ATX 12V Power Connector PWR2 ATX 24-pin Power ConnectorFront Panel Header Aspire AX1400 Service Guide Exploded Diagram Field Replaceable Unit FRU ListAspire AX1400 FRU List Category Part Name Description Acer Part NoCASE/COVER/BRACKET Front IO Bracket Brkt F-IO Boxer CPU/PROCESSOR CPU AMD Phenomii X 3 700E IC CPU Phenomii X WD10EADS-22M4B0 8MB GP Keyboard Keyboard PS/2 105 KEY KB Chicony KB-0759 Keyboard Keyboard PS/2 104 KEY KB Chicony KB-0759 Keyboard Keyboard PS2 105 KEY Keyboard PS2 SK-9620 Keyboard Keyboard PS/2 104 KEY Pointing Device Logitech 0810PS2 Mouse PS2 OPT Aspire AX1400 Service Guide Processor ChipsetsMemory Hard Disk DriveCard Reader optional Optical Disc DriveGigabit Ethernet Power Supply Unit Power ManagementAspire AX1400 Service Guide Bios IndexBeep codes 60 checkpoints 48 error messages