Alienware D0IX001 manual Appendix B Contacting Alienware, Websites

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APPENDIX B: CONTACTING ALIENWARE

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell

product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your need.

4.Choose the method of contacting Dell that is convenient for you.

APPENDIX B: CONTACTING ALIENWARE

Websites

You can learn about Alienware products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Alienware Support through the following websites:

support.dell.com

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

support.la.dell.com (Argentina, Brazil, Chile, Mexico)

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Contents Alienware Desktop Manual 02 /02 Contents Basic Specifications Introduction Setting UP Your Desktop Product Documentation and Media Before Setting Up Your DesktopPlacing Your Desktop Connect the Display Connect the Network Cable Optional Connect the Power Cable Set Up Microsoft Windows Connect to the Internet OptionalSetting Up Your Internet Connection Getting to Know Your Desktop Front View Features AlienheadBack View Features Appropriate connectorsBack Panel Connectors Accessing the Top Panel Connectors Top View FeaturesBack Light Button Top Panel Connectors Headphone connector Connects to headphonesConnecting Devices Connecting External Speakers Connecting Printers Connecting a Plug and Play PrinterConnecting Ieee 1394 FireWire Devices Connecting USB DevicesConnecting a Non Plug and Play Printer Using Your Desktop AlienFX Alienware Command CenterWorking With RAID AlienFusionRAID Level 026 /026 Optimizing Performance Entering System Setup Configuring the BiosSystem Setup System Setup ScreensSystem Setup Options Sata LAN1 BCM5784 Device Suspend Mode Adjust CPU BClk MHz CPU Temperature Sensor Installing Additional or Replacement Components Before You Begin Turning Off Your DesktopBefore Working Inside Your Desktop Opening and Closing the Side Panel Inside View of Your Computer Memory module connector Securing clips Tab Notch Removing and Replacing Memory Modules041 /041 Removing and Replacing Hard Drives Side panel Release panel043 /043 Removing and Replacing Expansion Cards 045/045 Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Support CD/DVDComputer does not recognize the disc or drive Answers to Common ProblemsCD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc Drive An audio CD does not produce soundComputer stops responding or a solid blue screen appears ComputerComputer fails the Post Program stops responding or crashes repeatedlyOther software problems Internet Hard Drive ProblemsInternet connection is slow Keyboard MemoryIf the display is blank DisplayMouse If the display is difficult to readPrinter does not turn on PowerPrinter Printer does not printComputer does not recognize the game controller Game ControllersSpeakers There is no sound from the speakersSystem Recovery Using AlienRespawn AlienRespawnAdvanced Recovery Recovery OptionsMicrosoft System Restore Factory System RecoveryPassword Protection To Enable or Change Password SettingsAlienRespawn v2.0 Disc Dell DataSafe Local BackupTo Use the AlienRespawn v2.0 Disc 063/063 Basic Specifications USB PCI Non-Operating Grms Computer Use Computer SetupElectrostatic Discharge ESD Warning When Should You Contact Alienware? General Safety PrecautionsReplacement Components or Accessories Appendix B Contacting Alienware WebsitesAppendix C Important Information Nvidia GeForce GTX 295 Graphics Cards0K830RA00
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