Frequently asked questions

The following questions are possible situations that may arise during the use of your computer and each is followed by easy answers and solutions to the situation.

Q:I pressed the power switch but the system did not boot up.

A:Check the LED located above the power switch.

If the LED is not lit, no power is being applied to the system. Do any of the following:

•Check if the voltage selector switch located on the rear panel of the computer is set to the correct voltage.

•Check if you plugged the power cable properly into an electrical outlet.

•If you are using a power strip or AVR, make sure that it is plugged in and turned on.

If the LED is lit, check the following:

•Is a non boot able (non system) diskette in the floppy drive? If yes, remove or replace it with a system diskette and press Ctrl + Alt + Del to restart your computer.

•The operating system files may be damaged or missing. Insert the start-up disk you created during Windows setup into the floppy drive and press Ctrl + Alt + Del to restart your computer. This will automatically diagnose your system and make necessary fixes. However, if the diagnostic utility still reports a problem, then you may have to perform the recovery process to restore your system to its original default factory settings.

Note: For more information about recovering your system, refers to the RCD instruction sheet.

Q:Nothing appears on the screen.

A:Your computer’s power management function automatically blanks the screen to save power. Just press any key to turn the display back on.

If pressing a key does not work, you can restart your computer. If restarting your computer does not work, contact your dealer or the technical support center for assistance.

Q:The printer does not work.

A:Do the following:

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•Make sure that the printer is connected to a power outlet and that it is turned on.

•Make sure that the printer cable is connected securely to the system’s parallel port