Acer R3610 manual Hardware Diagnostic Procedure, Power-On Self-Test Post

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Chapter 4

System Troubleshooting

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:

qPower-On Self-Test (POST) q POST Error Messages List q Error Symptoms List

q Undetermined Problems

Power-On Self-Test (POST)

Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user.

The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option. If POST discovers errors in system operations at power-on, it displays error messages on screen, generates a check point code at port 80h or even halts the system if the error is fatal.

The main components on the main board that must be diagnosed and/or initialized by POST to ensure system functionality are as follows:

qMicroprocessor with built-in numeric co-processor and cache memory subsystem q Direct Memory Access (DMA) controller

q Interrupt system

q Three programmable timers q ROM subsystem

q RAM subsystem

q CMOS RAM subsystem and real time clock/calendar with battery backup q Onboard parallel interface controller

q Embedded hard disk interface and one diskette drive interface q Keyboard and auxiliary device controllers

q 1.44M floppy controller q I/O ports

q One parallel port

q One PS/2-compatible mouse port

qOne PS/2-compatible keyboard port

NOTE: When Post executes a task, it uses a series of preset numbers called check points to belatched atport 80h, indicating the stages it is currently running. This latch can be read and shown on a debug board.The following table describes the BIOS common tasks carried out by POST. Each task is denoted by an unique check point number. For other unique check point numbers that are not listed in the table, refer to the corresponding product service guide.

Chapter 4

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Contents Acer Aspire R3610 Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents Chapter FeaturesOptical disk Hard diskSerial ATA controller AudioAdapter System BiosLabel Description PlacementBlock Diagram Component System ComponentsFront Panel Rear Panel Device Standby Mode Power Management FunctionACPI support functionGlobal Standby Mode Suspend ModeSystem Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupParameter Description Setup Utility MenusProduct Information Parameter Description Option Standard Cmos FeaturesEnabled Advanced Bios FeatureAdvanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control Setting a supervisor password Bios Security FeaturesLoad Default Settings Save & Exit Setup Exit Without Saving Disassembly Requirements System DisassemblyPre-disassembly Procedure Removing the Side Panel Removing Front D/B Removing CPU fan Removing CPU Cooler Removing wireless LAN Removing M/B Removing the Hard Disk Drive Removing Memory Power-On Self-Test Post Hardware Diagnostic ProcedureCheckpoint Description Checkpoint Description Checkpoint Description Auto Checkpoint Description Bios Messages Action/FRU Post Error Messages ListBios Messages Action/FRU Error Symptom Action/FRU Processor / Processor Fan Error Symptoms ListMain board and Memory Diskette DriveCD/DVD-ROM Drive Error Symptom Action/FRUHard Disk Drive Audio Real-time clockModem Video and MonitorKeyboard Power SupplyOther Problems Undetermined Problems Setting Jumper Jumper SettingSystem Board Jumper Setting Jumper/Header Name Function DefinitionFP1 Page Dcin VGAD-SUB Hdmi ESATA Conn Chapter Sata Conn Pin Signal Name Spidif FRU Field Replaceable Unit List QTY Aspire R3610 Exploded DiagramCategory Description Part Number Aspire R3610 FRU ListCategory Description Part Number Page KB.USB03.154 Category Description Part Number Category Description Part Number Category Description Part Number