Acer M1640, 1640Z manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 26.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages	Corrective action

CMOS battery bad	Contact your dealer or an authorized service center.

CMOS checksum error	Contact your dealer or an authorized service center.

Disk boot failure	Insert a system (bootable) disk into the floppy drive
	(A:), then press <Enter> to reboot.

Equipment	Press <F2> (during POST) to enter the BIOS utility,
configuration error	then press Exit in the BIOS utility to reboot.

Hard disk 0 error	Contact your dealer or an authorized service center.

Hard disk 0 extended	Contact your dealer or an authorized service center.
type error

I/O parity error	Contact your dealer or an authorized service center.

Keyboard error or no	Contact your dealer or an authorized service center.
keyboard connected

Keyboard interface	Contact your dealer or an authorized service center.
error

Memory size mismatch	Press <F2> (during POST) to enter the BIOS utility,
	then press Exit in the BIOS utility to reboot.

English

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Contents Users Guide Aspire 1640 SeriesPage Disposal instructions First things first Basic care and tips for using your computerYour guides Turning your computer on and offClick on Start, Turn Off Computer, then click on Turn Off Taking care of your computerTaking care of your AC adapter Cleaning and servicing Taking care of your battery packPlease refer to Frequently asked questions on Operation conditionsContents Page Page Page Description An Aspire tourFront view Icon Description Closed front view# Icon Description Left viewIcon Item Description Right viewRear view Base view Specifications English English Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKey Description Windows keysHotkeys Fn + F2 Hotkey Icon Function Description Fn + F1EManager on Fn + F3US dollar sign Euro symbolSpecial keys Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volumeAcer eManager Using the system utilitiesAcer GridVista dual-display compatible Launch Manager Scan for Viruses panel, click Scan My Computer Norton AntiVirusHow do I check for viruses? Image is not full-screen Frequently asked questionsNothing appears on the screen Keyboard does not respond No audio is heard from the computerInfrared port does not work Printer does not workWant to set up my location to use the internal modem Before you call Requesting serviceInternational Travelers Warranty ITW Acer Arcade for selected models Arcade hotkeys InstantOn Arcade modeSettings Finding and playing contentDisplay Settings Audio SettingsPlayer controls Arcade controlsNavigation controls Virtual keyboard Background modeCinema Editing pictures Slide show settingsAlbum Playing a video file VideoSnapshot Editing videoAuthoring CD/DVDs MusicMake DVDs File type compatibility Taking your notebook PC with you Disconnecting from the desktopMoving around Preparing the computerWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer What to bring with you Traveling internationally with the computerSecuring your computer Using a computer security lockUsing passwords Setting passwords Entering passwordsFax/data modem Expanding through optionsConnectivity options Fast Infrared FIR Built-in network featureIeee 1394 port Universal Serial Bus USBPC Card slot Ejecting a PC Card Inserting a PC CardEjecting an ExpressCard ExpressCardInserting an ExpressCard Installing memory Bios utilityBoot sequence Password Enable disk-to-disk recoveryUsing software Playing DVD moviesAcer eRecovery Power management Create factory default image CD Create backup Restore from backup Change password Re-install bundled software without CDEnglish Error messages Corrective action Troubleshooting tipsError messages English FCC notice Regulations and safety noticesEnergy Star guidelines compliance Operation conditions Modem noticesRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesList of applicable countries TBREnglish Important safety instructions English Macrovision copyright protection notice Laser compliance statementLCD pixel statement EN 61000-3-2/-3 Radio device regulatory notice GeneralEuropean Union EU FCC RF safety requirement Exposure of humans to RF fields RSS-102 ZL8 Federal Communications Comission Declaration of ConformityDeclaration of Conformity for CE Marking CD-ROM IndexEnglish

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