Faq

- Take your Joybook to the ORW authorized service location. BenQ guarantees Joy family members a one-year warranty service from the date of pur- chase indicated on your "Regional Warranty Card".

-If the country you are in does not have a BenQ ORW authorized service center, or the service center is unable to support the model in question, you can look to other regions for technical support.

Q1: Under which conditions can "BenQ Overseas Regional Warranty Service" be obtained?

-By having purchased your Joybook from a BenQ authorized resellers (physical shop or virtual shop).

-By being in a designated country that is able to provide support and services for the Joybook's model.

-By showing the "BenQ Joybook Regional Warranty Card" to receive the service under warranty.

-By backing up the data on your hard disk drive before repair takes place.

Q2: What is covered under the "BenQ Joybook Overseas Warranty Service" warranty?

Any failure of your Joybook's hardware as follows (the product must have been used correctly and in accordance with the manufacturer's instruc- tions): mainboard, RAM, CPU, hard disk drive, optical disk drive, LCD panel, keyboard (limited to changing local language keyboard). Adapter and software problems are not included in our warranty agreement; a charge will be made for providing services in this regard.

Q3: Is this service available for all Joybook models?

No. The service condition may be different in all designated countries for all Joybook models. For more information, please check BenQ website “www.BenQ.com” or contact your local service center.

Q4: Can I use a BenQ Joybook Regional Warranty Card when I am in Taiwan?

This card is mainly offered to overseas Joybook customers needing repairs. If you have the Joybook repaired in the purchase location, the warranty card can only be recognized from "the date of purchase", but the local BenQ guarantee will still comply with the terms and conditions for repair ser- vices.

Warranty Information

Joybook 5000 specifications

The BenQ Joybook 5000 is a stylish and versatile laptop that blends functionality with an impressive array of features tailored for both casual users and professionals alike. With its lightweight design and sleek aesthetics, the Joybook 5000 stands out in any environment, making it ideal for users who are constantly on the go.

One of the main highlights of the Joybook 5000 is its vibrant 15.4-inch display, which utilizes high-resolution technology to deliver sharp images and vivid colors. This makes it perfect for multimedia consumption, whether you are watching movies, browsing photos, or engaging in graphics-intensive tasks. The widescreen aspect ratio enhances the viewing experience, providing ample space for multitasking.

Performance-wise, the Joybook 5000 is powered by advanced processors that ensure smooth operation and responsiveness. Coupled with adequate RAM, users can seamlessly run multiple applications simultaneously without encountering lag. The integration of discrete graphics options enhances the system's capabilities, catering to users with demanding graphics tasks such as gaming or design work.

Battery life is another crucial aspect of the Joybook 5000's appeal. With an efficient power management system, this laptop offers impressive longevity, allowing users to work or play for extended periods without the need for constant recharging. This level of portability is particularly beneficial for students and professionals who often find themselves in environments where plugging in is not an option.

Connectivity features on the Joybook 5000 are expansive, including multiple USB ports, HDMI output, and an integrated webcam. This makes it easy to connect to various peripherals, projectors, and external displays while also facilitating video calls and conferences with clarity. Additionally, built-in Wi-Fi capabilities ensure that users remain connected to the internet wherever they are.

The build quality of the BenQ Joybook 5000 is commendable, featuring durable materials that withstand the rigors of everyday use. The keyboard is designed for comfort, promoting a pleasant typing experience during long sessions, whether it's for work or leisure.

In conclusion, the BenQ Joybook 5000 delivers a well-rounded package of features, performance, and portability. Its combination of a vibrant display, reliable performance, and comprehensive connectivity options makes it a viable choice for anyone seeking a dependable laptop for both work and play.