Compaq E500 specifications Solving Battery Problems Possible Cause Solution

Page 148

Solving Battery Problems Continued

 

 

 

 

 

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

Battery pack will not

Battery pack was

Allow time for the battery

fast charge

exposed to tempera-

pack to return to room

 

ture extremes.

temperature.

 

 

 

 

Battery pack has

Replace the battery

 

exceeded its useful

pack.

 

life.

 

 

 

 

 

 

Battery pack is already

Use the battery pack

 

fully charged.

without attempting to fast

 

 

 

charge it.

 

 

 

Computer shut down

You removed a

Replace the discharged

and information was

battery from the

battery pack with a fully

lost when replacing

computer when the

charged one or connect

a battery pack

computer had no

the computer to external

 

other source

power. Then turn on the

 

of power.

computer to determine if

 

 

 

any of your information is

 

 

 

recoverable.

 

 

 

Battery charge does

Battery pack has been

Put the computer in a

not last very long

exposed to extremely

cool place and recharge

 

warm temperatures.

the battery pack.

 

 

 

 

Battery pack has been

Put the computer in a

 

exposed to extremely

warm place and recharge

 

cold temperatures.

the battery pack.

 

 

 

 

Battery has partially

Recharge the battery.

 

self-discharged.

 

 

 

 

 

 

Power conservation is

Reset the power

 

disabled or set to

conservation level.

 

drain.

 

 

 

 

 

 

 

Battery gauge appears inaccurate

An external device is draining the battery.

There have been too many partial charges to the battery pack.

Turn off or remove external devices when not using them.

The battery pack must be completely discharged then recharged to maintain battery gauge accuracy.

16-6Troubleshooting

Page 147 Page 149
Image 148
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Contents Compaq Armada E500 Getting Started Taking a Look At the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives Device Bays Using an Internal Modem Available on Select Models Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance & Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics Utilities Troubleshooting USBCompaq Computer Corporation Contents Using Suspend Standby and Hibernation Setting Power Preferences in Windows 95 Connecting to a Docking Device 10-4 13-1 Appendix a Using this Guide PrefaceGetting Started Finding AssistanceIdentifying Packing Box Contents 1Component Identifying Hardware ComponentsFunction Or damage to the equipment Front Components ComputerFront Components Front Components 3Component Left Side Components Left Side ComponentsRight Side Components Right Side ComponentsComponent1 Function Right Side Components Component7 Function Infrared port Composite TV-Out jack Tilt footRear Components Rear ComponentsBottom Components Bottom ComponentsStatus Indicator Lights Status Indicator LightsUsing the Keyboard Using the Pointing DeviceIdentifying1 TouchPad Components Navigating with the TouchPad TouchPad Procedures Setting TouchPad PreferencesProcedure TaskPointing-Stick Components Navigating with the Pointing-Stick Pointing-Stick Procedures Setting Pointing-Stick Preferences EasyPoint IV pointing stick modelUsing Hotkeys Hotkeys Quick ReferenceFn+F10 hotkeys, press Scroll Lock⊕Scroll Lock+F10 Task HotkeysSwitching the Image Adjusting System VolumeHotkeys Quick Reference Task Press Fn+F5+M orSetting a Power Conservation Level Viewing Battery StatusAdjusting Panel Contrast Initiating Quick ControlsDisplaying System Information BrightnessStretching Text Using the Embedded Numeric Keypad Fn+Num LkOperating the Keypad Keys as Standard Keys Enabling the Keypad at StartupUsing Battery Packs Learning About Battery PacksUsing a New Battery Pack Charging Battery PacksInserting and Removing the Primary Battery Pack Removing the Primary Battery PackInserting the Primary Battery Pack Storing a Battery Pack Maximizing Battery Pack LifeRecommended Battery Pack Storage Temperatures Storage TimeBeeps with a Blinking Battery Charge Light Recycling Used Battery PacksSystem Beeps Beeps with a Blinking Power/Suspend Light Turning Beeps On or OffSelecting a Power Source Managing PowerRecommended Power Source Using Suspend Standby and Hibernation Using Standby Suspend and Hibernation Task Procedure ResultIdentifying Low-Battery Conditions Managing Low-Battery ConditionsUsing Standby Suspend and Hibernation Task Procedure Managing Power Resolving Low-Battery Conditions If external power is available, do one of the followingCharging a Battery Pack If you are charging the battery pack in the computerUsing the Battery Status Tab Monitoring the Charge in a Battery PackUsing the Battery Meter or Power Meter Icon Windows 95 and Windows Using the Power or Power Meter TabWindows NT Calibrating a Battery Pack Battery Number Battery Pack Location Running a CalibrationUsing Power Preferences Stopping a CalibrationProcedure from Control Panel Setting Power Preferences Windows 95 and Windows NTPreference 14Managing Power Setting Power Preferences in Windows To access most power preference settings-SelectBattery Power Conservation Checklist Conserving Battery PowerTurning Auto Insert Notification On or Off Conserving Battery Power in Windows Conserving Battery Power in Windows NT Bay Configuration Bay ConfigurationFunctional Bay Devices Supported Power State Working with Removable Drives and Device BaysCaring for Removable Drives Changing the Startup Sequence with MultiBoot Selecting Diskettes Type of Drive Diskettes AcceptedDualBay Devices Inserting a DualBay DeviceSecond Battery Pack Removing a DualBay DeviceMultiBay Devices Inserting a MultiBay DeviceUsing a Second Hard Drive Removing a MultiBay DeviceRemoving a Compact Disc Using the Third Battery Pack Using the LS-120 DriveManually Ejecting a Compact Disc Using AN Internal Modem Connecting the Modem CableSelecting Communication Software Using Modem Commands and Dial Modifiers Uninstalling the ModemUsing the Modem While Traveling Internationally Using a Country-Specific Modem AdapterSelecting a Country-Specific Modem Configuration Travel Connection Checklist Check the telephone line type-the modem requires an6Using an Internal Modem Available on Select Models Connecting an External Enhanced Keyboard Connecting an External MonitorConnecting a Television Monitor If you are running Windows 95 or later to ensure thatConnecting a Serial Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Parallel Printer Connecting Infrared Equipment Configuring the Infrared Port Enabling the Infrared PortConnecting USB Peripherals Connecting to a Docking DevicePC Card Types Using PC CardsInserting a PC Card 2Using PC Cards Removing a PC Card Managing PC Card Power Changing PC Card SettingsPC Card Device Drivers Zoomed Video Stopping a PC CardUsing Audio Features Identifying the Audio ComponentsAudio Components Component1Using Internal and External Microphones Audio Components Component3Using Internal and External Speakers/Headphones Controlling Audio VolumeSpeaker Ports Upgrading System Memory Upgrading the ComputerChecking the Amount of Memory Obtaining an Optional Memory Expansion Board Inserting a Memory Expansion BoardExternal cables during this step Removing a Memory Expansion Board Upgrading the Computer Upgrading the Hard Drive Attaching a Hard Drive AdapterAdding an Internal Modem Removing and Inserting the Primary Hard DriveMaintenance and Travel Uidelines Obtaining Customized Update Information With Info MessengerObtaining Software Updates and Enhancements By Subscription Updating the SystemDisplayingn the Version of the Installed System ROM Updating the System ROMInstalling a System ROM from a Diskette Obtaining a System ROMReinstalling Software Caring for the ComputerPreparing the Computer for Shipping or Travel Traveling with the ComputerIf you are traveling internationally Security Features Types of SecurityUsing the Cable Lock Establishing the Power-On Password Using the Power-On PasswordEntering a Power-On Password Changing the Power-On Password Country Key CharacterDeleting the Power-On Password If You Forget Your Power-On PasswordUsing Quick Controls Enabling Quick ControlsUsing the Setup Password Establishing the Setup PasswordEntering the Setup Password Changing the Setup PasswordDeleting the Setup Password Enabling and Disabling DevicesUser and Master Passwords Overview DriveLock OverviewEstablishing DriveLock Protection Changing the User or Master Password Removing DriveLock Protection Intelligent Manageability Intelligent Manageability OverviewAsset Management Fault Management Fault Management AlertsConfiguration Management Security ManagementComputer Setup Diagnostics Utilities Selecting Computer Setup or Compaq Diagnostics for WindowsUsing Computer Setup Begin here Selecting from the File MenuTo do this Selecting from the Security Menu Begin here To do thisSelecting from the Advanced Menu Using Compaq Diagnostics for Windows Running a Diagnostic TestComputer Setup and Diagnostics Utilities Troubleshooting Troubleshooting ChecklistSolving Audio Problems ProblemSolution Possible CauseSolving Audio Problems Possible Cause Solution 16-4Troubleshooting Solving Battery Problems Solving Battery Problems Possible Cause Solution Solving CD-ROM Drive and DVD-ROM Drive Problems Problem Possible Cause SolutionSolving Diskette and SuperDisk LS-120 Drive Problems Problem Possible CauseSolution Solving Hard Drive Problems Solving Hardware Installation Problems Solving Keyboard Problems Solving Memory ProblemsSolving Modem Problems ATX3DTSolving ModemProblems Possible Cause Solution ATM1Modem is connected to a digital line. Note Solving Modem Problems Possible Cause Solution Solving Modem Problems 16-18Troubleshooting Solving PC Card Problems Solving PC Card Problems Possible Cause Solving PC Card Problems Solving Power Problems Solving PC Card Problems Possible Cause SolutionSolving Printer Problems Solving Screen Problems Solving Screen Problems Possible Cause Solution Solving Software Application Problems Solving Pointing Device Problems Solving Infrared Problems There is an interrupt request IRQ conflictSolving Infrared Problems Possible Cause Solution Solving USB Problems Compaq Customer Support Preparing to Call Technical SupportWorldwide Telephone Numbers Worldwide Telephone NumbersCountry Location Code Telephone Number Brazil Colombia Greece Korea Norway Sweden Venezuela Regulatory Notices Regulatory Agency Series NumbersModifications Federal Communications Commission NoticeCables Avis Canadien Canadian NoticeEuropean Notice Battery Notice Japanese Notice German Ergonomics NoticeAirline Travel Notice Energy Star CompliancePower Cords Cdrh Regulations Laser SafetyLaser Information Safety Precautions for Modems Regulations Governing Use of Modems8Regulatory Notices Telephone Consumer Protection Act Canadian Regulations Governing Use of ModemsNew Zealand Modem Statements Regulatory Notices B-11 Macrovision Corporation Notice When Handling Removable Drives When Installing Internal ComponentsElectrostatic Discharge Preventing Electrostatic DischargeGrounding Methods Specifications Electrical Ratings for AC AdapterIndex Index2Index Index 4Index Index 6Index QuickRestore CD-ROMs,12-4 8Index Index
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