Compaq 272637-001 manual Contacting Compaq, Preparing to Call Technical Support

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Troubleshooting

Contacting Compaq

If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq.

■If the notebook is connected to the Internet, visit the Compaq Web site.

❏For home, home office, and small business support, type the following in your Web browser address field:

http://www.compaq.com/consumersupport

This area of the Compaq Web site is available in English worldwide. Other languages are offered in some regions.

❏For commercial business support in English only, visit:

http://www.compaq.com/support

■If the notebook is not connected to the Internet, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a support technician or a Compaq authorized dealer, reseller, or service provider.

Preparing to Call Technical Support

To provide the fastest possible resolution of your problem, have the following items available when you call:

■The notebook.

■Serial number and model description, which are provided on the serial number label on the underside of the notebook.

■Purchase date on the invoice.

■Conditions under which the problem occurred.

■Error messages that have been displayed.

■Operating system version number and registration number.

Getting Started

3–7

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Contents Getting Started Page Using This Guide Style Explanation Keys Text StylesFollowing a Path Paths and ViewsChoosing a View Mode Contents Index Setting Up the Hardware Setting Up the NotebookInstalling the Battery Pack Connecting the Notebook to External Power Opening the Notebook Turning On the Notebook Turning Off the Notebook Setting Up the SoftwareUsing the Notebook Safely Getting Started Selecting Screen Settings Selecting Regional SettingsBeginning to Use the Notebook Protecting the Notebook Against Viruses Installing Software in Windows XP Professional Installing Optional SoftwareInstalling Software in Windows XP Home To insert the Documentation Library CD Accessing Notebook DocumentationDisplaying the Documentation Library Menu Opening the Documentation Library CDFor Information About These Topics Select This Guide Using the Documentation Library CDFinding a Topic Within a Guide Troubleshooting Is the Notebook Receiving Power? Quick Solutions ChecklistIs the Notebook in Standby or Hibernation? Is the Notebook Turned On?Is the System Unresponsive? Is the Notebook Overheated?Press ctrl+alt+delete Is an External Device Not Working? Are You Using All Available Documentation?Is Software Functioning Abnormally? Preparing to Call Technical Support Contacting CompaqTaking the Notebook to a Service Provider Display Components Identifying External HardwareDisplay Components Pointing Device Components Pointing Device ComponentsTop Components Power Lights Power LightsTop Components Top Components Keyboard and Drive Lights Keyboard and Drive LightsTop Components Power and Volume Controls Power and Volume ControlsTop Components Easy Access Buttons and Keyboard Keys Easy Access Buttons and Keyboard KeysTop Components Function and Keypad Keys Function and Keypad KeysFn key Front Panel Components Front Panel ComponentsRear Panel Components Connectors ConnectorsRear Panel Components Rear Panel Components Vents and Jacks Vents and JacksLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsMemory and Mini PCI Compartments Underside ComponentsUnderside Components Memory and Mini PCI Compartments Underside Components Labels LabelsAdditional Standard Components Documentation and Restore CDsAdditional Standard Components Cord and Cables Cord and CablesAdditional Standard Components Adapters and Accessories Adapters and AccessoriesGetting Started Index Index-2 Getting Started Maintenance, Shipping and Travel Regulatory and Safety Notices Troubleshooting guide 2-8,4-15 turning off the notebook Index-6 Getting Started

272637-001 specifications

The Compaq 272637-001 is a versatile memory module designed to enhance the performance of various Compaq and HP systems. As part of the broader category of RAM modules, it serves to provide faster access to data, enabling smoother multitasking, improved responsiveness, and enhanced overall system efficiency. With the growing demand for powerful computing solutions, understanding the features, technologies, and characteristics of the 272637-001 can help users maximize their systems' potential.

This memory module is primarily a 256MB SDRAM, specifically designed for systems that support the industry-standard DIMM interface. SDRAM, or Synchronous Dynamic Random Access Memory, is a type of memory that operates in sync with the system’s bus speed, ensuring better performance by allowing faster data transfer rates compared to traditional DRAM. The 272637-001 is particularly beneficial for users running memory-intensive applications, providing a balanced approach to cost and performance.

One of the key characteristics of the 272637-001 is its clock speed. It operates at a frequency of 133 MHz, making it suitable for systems that require moderate performance enhancements without overstressing the motherboard. Additionally, it features a 64-bit data width, which allows it to efficiently handle data input and output, streamlining processing tasks.

The Compaq 272637-001 module is designed with durability in mind, featuring advanced manufacturing techniques that ensure longevity and reliability. With an MTTR (Mean Time To Repair) that signifies minimal expected failures, users can count on this memory module to sustain consistent performance over time.

Compatibility is another vital characteristic of the 272637-001, as it is designed to fit a range of Compaq and HP systems, ensuring users can easily upgrade their existing hardware without needing to replace their entire system. This adaptability makes it an attractive choice for businesses and individuals looking to revitalize older machines or enhance the performance of newer setups.

In summary, the Compaq 272637-001 memory module offers effective performance improvements through its SDRAM architecture, 133 MHz clock speed, and reliable construction. Its compatibility with various systems allows users to enhance their computing experience easily, making it a practical choice for those aiming to boost their system's efficiency and multitasking capabilities.
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