Sony PCV-W600G quick start Support Options, Immediate Help and Support

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Support Options

Sony provides several options to help solve common problems or to locate technical support for your VAIO® computer. This section describes all available resources and offers suggestions on how to access this information for maximum results.

Immediate Help and Support

You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and the individual software Help files.

Your computer is supplied with these support options:

VAIO® Computer Quick Start — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to plan an ergonomic work space, connect power cords, cables and peripheral devices, and register your computer with Sony®.

VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view specific information using context-sensitive search features. To access the online guide:

1 Click Start in the Windows® taskbar, then click Help and Support.

2 From the VAIO Help And Support Center menu, click VAIO User Guide.

Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view this online information go to http://www.sony.com/pcsupport.

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Contents Vaio Computeer Quick Start Page Owner’s Record Safety Information and Caution Page Declaration of Conformity Regulatory InformationFCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act of 1991 United StatesIndustry Canada Notice Avis de L’Industrie CanadaDisposal of Lithium Battery Page Contents Vaio Computer Quick Start Getting Started Giga Pocket Personal Video Recorder accessories Computer and supplied accessoriesUnpacking Your Computer Online Documentation ManualsHandling the system unit Other Hard Disk Drive RecoveryLocating Controls And Ports About the Front Panel Front panel Keyboard open DVD-RW optical drive access indicator Front panel Keyboard folded Volume +Right panel About the Side PanelsP DIF Optical Out port Left panel Remote Control About the Remote ControlTV button REW and FF buttons Inserting batteries into the remote control To set up the remote controlSetting Up Your Computer To use an optical mouse Connecting a USB Optical MouseTo connect a USB mouse To connect the modem cable using a splitter Connecting the Modem CableTo connect the modem cable To connect the power cord Connecting the Power CordRegistering Your Computer Turning On Your ComputerTo turn on your computer Turning Off Your Computer About the power button To turn off your computer My computer does not start TroubleshootingWhat can I do if my computer or software stop responding? Immediate Help and Support Support OptionsSony Online Support Web site Resources for Additional Help and SupportExample Sony Customer Information Services CenterSony Electronics Inc 681-160-01