Sony PCG-Z1V quick start Troubleshooting Your Computer, What do I do if my computer won’t start?

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Troubleshooting

This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).

Troubleshooting Your Computer

What do I do if my computer won’t start?

❑Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.

❑Make sure the battery is inserted properly and charged.

❑Make sure the floppy disk drive (if applicable) is empty.

❑If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working.

❑If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details.

❑Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power.

❑Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

❑If the computer still does not turn on, follow these steps:

1 Unplug the power cord and remove the battery.

2 Use a thin, straight object (such as a paper clip) to press the reset button. 3 Reinsert the power cord and the battery.

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Contents Vaio Computer Quick Start Short Cut Menu Contents Vaio Computer Quick Start Page Safety Information End User / Product Activation RequirementsOwner’s Record Avertissement FCC Part Regulatory InformationIC RSS-210 Canada FCC Radio Frequency Exposure United StatesTelephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesIndustry Canada Notice Vaio Computer Quick Start Unpacking Your Computer Main Unit AC Adapter Rechargeable BatteryAbout System Recovery operations Vaio Computer DocumentsSoftware CDs Front Locating Controls and PortsBack Left Right Bottom Vaio Computer Quick Start To attach and charge the battery Turning On Your ComputerUNLOCK/LOCK Latch Inserting the Battery Connecting the AC Adapter to the Computer To connect the AC adapterTo open and turn on the comp Turning on the Computer Describing the touch pad Using the Touch PadLocating the Touch Pad Touch Pad Action DescriptionRegistering Your Computer Locating Your Vaio Computer User Guide To open the user guideLocating the Vaio User Guide Vaio User Guide Setting Up a Dial-Up Connection To set up a dial-up connectionNew Connection Wizard To turn off your computer Turning Off Your ComputerCreating a Recovery Media Kit About the Vaio Recovery Wizard utilityTo purchase a Vaio Recovery Media kit Using the Vaio Recovery Wizard HelpWhat do I do if my computer won’t start? Troubleshooting Your ComputerTurn on the computer What do I do if my computer stops responding? To restore the computer to normal operating stability Why won’t my computer enter Standby or Hibernate mode?Vaio Computer User Guide Support OptionsPage Page 467933101
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