Sony PCG-K40 quick start Troubleshooting Your Computer, What do I do if my computer won’t start?

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Troubleshooting Your Computer

This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).

What do I do if my computer won’t start?

Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.

Make sure the battery is inserted properly and charged.

Make sure the floppy disk drive (if applicable) is empty.

If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working.

If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details.

Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power.

Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

What do I do if a BIOS error appears when my computer starts?

If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen, follow these steps:

1Press the F2 key. The BIOS Setup menu appears.

2Set the date (month/day/year). Press Enter.

3Press the Down Arrow key to select System Time, and then set the time (hour: minute: second). Press Enter.

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Contents PCG-K40 Series Quick Start Page Troubleshooting Your Computer Vaio Computer Quick Start Page Owner’s Record End User / Product Activation RequirementsAvertissement FCC Part Regulatory InformationFCC Radio Frequency Exposure United States IC RSS-210 CanadaTelephone Consumer Protection Act United States Crtc Telephone Consumer Guidelines CanadaIndustry Canada Notice Vaio Computer Quick Start Unpacking Your Computer Main Unit AC Adapter Rechargeable BatteryVaio Computer Documents Front Locating Controls and PortsBack Left Right Bottom Vaio Computer Quick Start To insert the battery Opening the Battery BayTurning On Your Computer To connect the AC adapter Inserting the BatteryConnecting the AC Adapter to the Computer To open and turn on the computerOpening the Computer Turning on the Computer Using the Touch PadLocating the Touch Pad Describing the touch padMoving your finger along the right edge of the touch pad Registering Your Computer Locating the Vaio User Guide Locating Your Vaio Computer User GuideVaio User Guide Setting Up a Dial-Up Connection Connecting a Telephone CableTo connect a telephone cable Turning Off Your Computer To set up a dial-up connectionNew Connection Wizard To turn off your computerRespond to any prompts warning you to save documents What do I do if my computer won’t start? Troubleshooting Your ComputerSelect Yes, and press Enter. The computer restarts What do I do if my computer stops responding? Why won’t my computer enter Standby or Hibernate mode?Vaio Computer Quick Start Vaio Computer User Guide Support OptionsPage Page 258515901