Unit 5: Troubleshooting
TROUBLESHOOTING GUIDE
Display | ON | BUZZER | ERROR CONDITION | CORRECTIVE ACTION | |
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0 | ON | 1 Beep | Flash Memory error | Consult your SATO dealer | |
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1 |
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| Not Assigned |
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2 | ON | 1 Beep | Machine Error | Consult your SATO dealer | |
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3 | ON | 1 Beep | EEPROM Error | Replace EEPROM | |
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4 | ON | 1 Beep | Electrical Head error | Replace Print Head or consult | |
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| your SATO dealer | |
5 | Blink | 3 Beeps | Head Not Latched | Latch Print Head securely and | |
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| make sure the Top Cover is | |
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| closed properly | |
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6 | Blink | 3 Beeps | Out of Paper | 1) Replenish paper supply | |
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| 2) Route paper through sensor | |
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| correctly | |
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7 | Blink | 3 Beeps | Sensor error | 1) Adjust sensor level | |
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8 | Blink | 3 Beeps | Cutter error | Connect cutter (optional item) | |
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| properly or consult your SATO | |
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| dealer | |
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8. | ON |
| Program Error | Resend data to the printer | |
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9 | ON | 3 Beeps | Ribbon End | Check ribbon loading and/or | |
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| load a new ribbon roll (TT model | |
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| only) | |
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A | ON | 1 Beep | Receive Buffer Over- | 1) Restart the printer and retry | |
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| flow | 2) Modify host SW | |
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| 3) Select correct communication | |
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| protocol settings | |
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b | ON | 1 Beep | Parity error | Correct the Parity Settings or | |
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| (Serial I/F only) | consult your SATO dealer | |
e | ON | 1 Beep | Framing Error | Check and correct the data bit | |
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| (Serial I/F only) | setting and retry | |
8 | ON | 1 Beep | Overrun Error | Check and correct the flow con- | |
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| (Serial I/F only) | trol settings and retry | |
E | ON | 1 Beep | LAN Time Out Error | Check the Interface Card and all | |
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| associated connections to/from | |
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| it. Replace if necessary | |
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F |
| 3 Beeps | Font/graphic Data | Recheck and correct the data | |
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| Error (Serial I/F only) | stream and retry | |
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| RFID Error | Check the RFID equipment and | |
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| media | |
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H |
| 3 Beeps | Error in Kanji Char- | Consult your SATO dealer | |
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| acter ROM |
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CT4i Series Operator Manual |
