Troubleshooting | SATO ct4i specification

Unit 5: Troubleshooting

TROUBLESHOOTING

•Troubleshooting Guide

•Interface Troubleshooting

•Test Print Troubleshooting

CT4i Series Operator Manual

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SATO ct4i manual Troubleshooting

Contents

Operator Manual Sato America, Inc Table of Contents Maintenance Cleaning ProceduresSato group of Companies Introduction Personal Injury About this Manual CT4i Series Operator Manual General Description This page is left blank intentionally Technical Data Power Supply Physical CharacteristicsEnvironmental Excluding Media Processing Sensing PrintMedia Ribbon Regulatory Character Font CapabilitiesMatrix Fonts Downloadable Fonts Barcode Capabilities Interface Selection Interface Specifications Signals PIN# DB25PPrinter Host PIN Assignments Signal Direction Specifications Universal Serial BUS USB Software Specifications 802.11G Wireless LED Indicator Status Wireless LAN Signal Strength Socket Connection Diagram Signal Signal Definition Interface SignalsCable Requirements DB9 Host Direction Printer Receive Buffer Control CT4i Series Operator Manual CT4i Series Operator Manual This page is intentionally left blank Installation Overview Electrical Precautions Printer Placement Tips General Precautions Unpacking & Parts Identification Unpacking & Parts Identification Site Location Printer InstallationMedia Selection Media Loading Rolled Paper Ribbon Take-up Spindle Ribbon Loading Fanfold paper loading Loading Fanfold Paper Label Sensing Printer Label Sensor Positioning Operational Mode Selection Label Print Direction This page is intentionally left blank Printer Configuration Operating Panel Configuration Modes Fanfold-label Loading Slot Rear Panel Configuration Panel DIP Switch SettingsLED DIP Switch Settings CONT’D Switch 4 DT/TT ModeSwitch 5 Head Check Switch 6 VR1 Potentiometer Adjustment mode Switch 7 Data DumpSwitch 8 Interface Board selection Operational Modes Power on sequence for various Operational Modes LED and Buzzer status during Normal Mode operation Normal ModeOperational Modes CONT’D User Test Print Mode Feed + Power on Data found on Test PrintsData Printed Default Settings Mode Online + Feed + Power on Parameter Default Setting Settings Affected HEX Dump Mode Power on with DSW7=ONDSW5 DSW6 DSW8 Program Download Mode DSW1=ON, DSW2=OFF, DSW3=ON + Power on Online Error Buzzer LEDFont Download Mode DSW1=OFF, DSW2=ON, DSW3=ON + Power on Function Cause Errors during Font and Program Download Modes Offsets Mode Length of Offset mm Print head resolution Pitch Offset Potentiometer AdjustmentsOriginal First Line Print Position Moved with Leading Edge Positive + Offset Print Darkness Potentiometer Adjustments CONT’D Data Dump Diagnostic Label Printing Test Labels Printing FACTORY/SERVICE Test Prints CT4i Series Operator Manual Troubleshooting Error Troubleshooting Guide Blinks Ribbon Wrinkling Image VoidsLight Print Images Uneven Print Darkness Printer Creates a Blank Label No Printed ImageIncorrect Label Positioning Smeared Print Images CHK Troubleshooting Step Interface Troubleshooting LAN Ethernet Interface Test Print Troubleshooting HEX DumpTest Label Printing Maintenance Print Head Replacement Cleaning Procedures Adjustment Procedures Adjusting the Print QualityPrint Speed Cleaning the Print HEAD, Platen and Rollers Cleaning the Print HeadClearning Stubborn Debris on the Print Head Cleaning the Platen and Paper Roller Cleaning the Print HEAD, Platen and Rollers CONT’D RELEASING/REPLACING the Print Head Cleaning the Sensor CT4i Series Operator Manual Sato Group of Companies Asia Pacific & Oceania Region Sato Group of Companies