Sony PCG-SR7K, PCG-SR5K manual Getting Help

Page 99

Getting Help

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Getting Help

Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:

1

Read Me First

Contains Frequently Asked Questions, the most up-to-

 

 

date information on using your computer, and

 

 

software support information.

 

 

 

2

User Guide

Explains how to use your notebook computer and

 

 

peripheral devices, and solve common problems. Also

 

 

includes product specifications.

 

 

 

3

Electronic

Read Me First and the User Guide are also available

 

Documentation

electronically on your hard drive, along with two

 

 

additional documents: Customizing Your VAIO Notebook

 

 

and Troubleshooting Help. You can access this electronic

 

 

documentation from the Windows Start menu by

 

 

selecting Programs/VAIO/Documentation.

 

 

 

4

Manuals and

Most of the manuals for preinstalled software are

 

online help files

located on your hard disk drive as online help files.

 

that may

You can access the online help files from the Help

 

accompany your

menu in the specific application. A printed manual is

 

preinstalled

available for some applications.

 

software

 

 

 

 

5

Knowledge

Provides instant access to information on commonly

 

Database

encountered problems. Enter a description of your

 

 

problem and the Knowledge Database searches for the

 

 

corresponding solutions online. You can access the

 

 

Sony Knowledge Database at http://www.sony.com/

 

 

pcsupport

 

 

 

6

Sony Fax-on-

This service provides you with answers to commonly

 

Demand

asked questions. You can use this automated service to

 

 

request a list of available topics and then select the

 

 

topics that you want to receive. To contact the Sony

 

 

fax-on-demand service, call 1-888-4SONYPC (1-888-

 

 

476-6972). (Requires a fax machine or your fax

 

 

software.)

 

 

 

7

Software Updates

You can download the latest software updates and

 

 

software patches for your Sony computer by selecting

Software Updates on the Sony PC Support web page at

http://www.sony.com/pcsupport

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Contents Vaio Notebook User Guide Page Avertissement Regulatory Information Telephone Consumer Protection Act United States Disposal of Lithium ION Battery Avis DE L’INDUSTRIE Canada Page Contents Connecting Peripheral Devices Index NEE Welcome FeaturesUnpacking Your Notebook ManualsVaio Notebook User Guide Unpacking Your Notebook Recovery CDsSoftware CDs OtherErgonomic Considerations Ergonomic Considerations Page Front Locating Controls and ConnectorsLeft BackLocating Controls and Connectors RightBottom Connecting a Power Source Using the AC AdapterUsing Battery Power Connecting a Power Source To Insert the Battery Pack Battery Indicator Light Status Meaning Vaio Notebook User Guide To Charge the Battery PackTo Remove the Battery Pack Connecting a Power SourceStarting Your Computer Shutting Down Your Computer Shutting Down Your ComputerKey Description Using the KeyboardUsing the Keyboard Combinations Functions Combinations and Functions with the Windows KeyIndicators Indicators FunctionsLight Off Combinations and Functions with the Fn Key Combinations/ FeatureUsing the Touchpad Using the TouchpadActions Descriptions To use Smart Pad Using Smart PadRecording from a microphone or audio equipment Switching the connector functionalityAdjusting sound volume in the Recording Control window Recording from a microphone or audio equipmentSound device Function Adjusting volumeRecording from a microphone or audio equipment Using Memory Stick Media What is MagicGate?Types of Memory Stick Media Handling and Storing Memory Stick Media Using Memory Stick MediaInserting a Memory Stick Media Removing a Memory Stick Media Write-Protecting a Memory Stick Media Using MG Memory Stick Media with Data from Another DeviceFormatting a Memory Stick Media Link Interface To Insert a Diskette Using a Floppy Disk Drive optionalUsing a Floppy Disk Drive optional To Connect a Floppy Disk DriveRemoving a Floppy Disk Drive When the Computer is On Vaio Notebook User Guide To Remove a DisketteTo carry a floppy disk drive Using PC Cards Using PC CardsTo Insert a PC Card To Remove a PC Card Using PC Cards Jog Dial Control Vaio Action SetupUsing Launcher Mode Using the Jog Dial ControlLauncher Mode Using the Jog Dial ControlUsing Guide Mode Guide ModeUsing the Jog Dial Control with Sony Software Using the Jog Dial Control with Other SoftwareUsing the Jog Dial Control Using a Dialog Box Using Smart Connect Using Power Saving Modes Normal ModeSystem Idle Mode To activate System Hibernation mode System Suspend ModeSystem Hibernation Mode To activate System Suspend modeConnecting Peripheral Devices Connecting a Phone Line Connecting the Internal Modem to the Telephone Line Connecting the Internal Modem to the Telephone LineSet the Dialing Mode for the Modem Connect to the Telephone Line Connecting the Internal Modem to the Telephone Line Vaio Notebook User Guide Connecting to the Local Area Network LAN Using Ethernet to Connect to a NetworkConnecting to the Local Area Network LAN To set the connections, bindings, and provider order Setting Up Your Ethernet ConnectionConnecting the CD/CDRW/DVD Drive optional Connecting the CD/CDRW/DVD Drive optionalTo Connect the CD Drive To Insert a Disc To Remove the Drive To connect a Digital Video Camera Recorder Connecting an i.LINK deviceConnecting an i.LINK device To Connect a USB Device Connecting a Universal Serial Bus USB DeviceConnecting an External Display Connecting an External DisplayTo Connect a Monitor To Connect a Projector To remove the display adapterTo select a display Adding Memory Installing a Memory ModuleTo install a Memory Module Palm rest Empty slot Removing a Memory Module Confirming Added Memory Capacity Importing Images and Sound Clips MovieShakerClick Open. The file is added to the Clip tray About Your Software Create a Movie using ShakerEditing Clips and Scenes Saving a Movie PictureGear Managing Your PicturesCreating a Photo Album Using Panorama Maker Making Still Images and Panoramic from MpegPictureGear Vaio Notebook User Guide AC Adapter Handling the LCD ScreenHandling Your Notebook SetupOn Moisture Condensation Handling DiskettesHandling CD or DVD Media Using Batteries Vaio Notebook User Guide Cleaning CD or DVD MediaCleaning Your Notebook Page My computer does not start TroubleshootingPage My software program locks up or crashes Troubleshooting My LCD does not display anythingWindow I have just closed continues to appear on my LCD My computer locks upMy floppy disk drive cannot write to a diskette Cannot play a CDTroubleshooting My speaker has no sound My modem does not workMy modem connection is slow My computer does not shut down Power ManagementVaio Notebook User Guide My mouse does not work Cannot use DV devices and messages appear on the screenGetting Help Getting HelpUsing the System Recovery CDs Using the System and Application Recovery CDsPage To use the Application Recovery CDs Using the Application Recovery CDsHard Drive Partition Using the System and Application Recovery CDsMpeg SpecificationsPCG-SR5K PCG-SR7K SpecificationsPage Index Vaio Notebook User Guide Memory Stick card slot 8 Memory Stick cards 26 Phone Connecting line 46 jack
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