Apple LL2507 manual Restoring Your Computer’s Software, Locating Your Product Serial Number

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•If you are using a dial-up Internet connection, make sure that your telephone cord is plugged into the modem port (marked with the W icon) and not the Ethernet port (marked with the G icon) on the computer.

•Open the Network pane of System Preferences and verify the information entered there with your Internet service provider (ISP) or network administrator.

If you have a problem using your computer or working with the Mac OS

•If the answers to your questions are not in this manual, look in Mac OS Help for instructions and troubleshooting information.

•Check the Apple Support website at www.apple.com/support for the latest troubleshooting information and software updates.

Restoring Your Computer’s Software

Use the software install and restore discs that came with your computer to install Mac OS X, applications, and Classic support.

To install Mac OS X:

1Back up essential files, if possible.

2Insert the first software install and restore disc that came with your computer.

3Double-click the “Install Mac OS X” icon.

4Follow the onscreen instructions.

Note: If you’re experiencing problems and the computer won’t start up, try using FireWire Target Disk Mode to transfer files to another computer (see page 35). Then restart the computer by inserting the first software install and restore disc into the optical drive and restarting the computer.

To install applications and Classic support:

1Back up essential files, if possible.

2Insert the first software install and restore disc that came with your computer.

3Double-click the “Install Applications and Classic Support” icon.

4Follow the onscreen instructions.

Note: iCal, iChat, iMovie, iPhoto, iSync, iTunes, and Safari are part of Mac OS X. To install them you must follow the instructions for installing Mac OS X.

Locating Your Product Serial Number

You can see your computer’s serial number by choosing About This Mac from the Apple (K) menu and then clicking the More Info button, or by opening System Profiler (in Applications/Utilities) and clicking Hardware. The serial number for your PowerBook is also located in the battery bay.

Chapter 5 Troubleshooting

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Contents Getting Started Page Contents Appendix D Appendix aAppendix B Appendix C1Getting Started Your PowerBook is a full-featured notebook computerBasic Features of Your PowerBook Power button Volume controlsVideo Mode Toggle key Sleep indicator lightAdditional Features of Your PowerBook Internal modem port Power adapter portTwo FireWire ports Security slotPlug In the Power Adapter Setting UpPPP Prepare to Get ConnectedTo connect to a phone line Connect Your CablesTo connect to a DSL or cable modem or an Ethernet network Problems Turning the Computer On? Turn On Your PowerBookNothing happens when you press the Power button Trackpad button To wake the computer How Do I Turn My PowerBook Off?Putting Your PowerBook to Sleep To put the computer to sleep, do one of the followingTo shut down your computer, do one of the following Calibrating Your BatteryShutting Down Your PowerBook To initially calibrate your battery, follow these stepsMac OS Help What’s Next?What If I Have More Questions? Other Support2The Basics Adjusting Your Display To turn off the automatic display brightness featureBasics Using Your Power Adapter To adjust the resolution on your displayChanging the Size of Images on the Screen Tips for Using the Trackpad Using the TrackpadUsing the Keyboard Customizing Your Desktop and Setting Your Preferences Using a Mouse Learning About Mac OSConnecting to a Printer To monitor printing Playing a CD and Connecting HeadphonesTo set up a printer Monitoring PrintingKeeping Your Software Up to Date Connecting a Camera or Other FireWire or USB DeviceConnecting to a Network To check for updated softwareTransferring Files to Another Computer Using the InternetTo force an application to quit When an Application FreezesPage 3Using Your Computer Using USB Devices USB Devices and Battery PowerUniversal Serial Bus USB For More Information on USB Using Multiple USB Devices at the Same TimeUsing FireWire Devices FireWireFireWire Devices and Battery Power FireWire Target Disk ModeFor More Information on FireWire PC Cards Inserting and Ejecting a PC CardTo eject a PC Card Using Bluetooth Devices For More Information on Bluetooth Wireless TechnologyFor More Information on PC Cards AirPort Extreme Wireless Networking and Internet Access How AirPort Extreme Provides Wireless Internet AccessFor More Information on AirPort Extreme Ethernet 10/100/1000Base-T Using Your Modem Connecting Speakers and Audio DevicesFor More Information on Using Ethernet External Video Support DVI, VGA, and S-Video Using Your PowerBook With the Display Closed Connecting an External Display or ProjectorConnecting a Television, VCR, or Other Video Device Using Your Optical DriveInserting a CD or DVD Disc To install or use programs from a CD or DVD discTo eject a disc, do one of the following Ejecting a DiscPlaying DVD Discs Recording CD-R and CD-RW DiscsTo burn an iDVD project onto a blank DVD-R disc For More InformationRecording Information on a DVD To record music from your iTunes libraryBattery Removing and Replacing the Battery To remove the batteryTo replace the battery Battery-Conservation Tips Charging a BatterySecurity Slot For More Information on Your PowerBook BatteryFor More Information on Security Options Page 4Adding Memory To Your Computer Installing Additional MemoryTo install additional memory 30O Replace the memory door and screw it into place To check the computer’s memory Making Sure Your Computer Recognizes New MemoryPage 5Troubleshooting If the computer won’t respond or the pointer won’t move Problems That Prevent You From Using Your ComputerIf the computer won’t turn on or start up Other ProblemsIf you forgot your password If you have a problem with an applicationTo use Apple Hardware Test If you suspect a problem with your computer hardwareIf you have problems with your Internet connection If you have trouble ejecting a discLocating Your Product Serial Number To install Mac OSTo install applications and Classic support Restoring Your Computer’s SoftwarePage Operating Environment Power AdapterBattery Appendix Plugging In the Power AdapterConnecting a Phone Line to the Internal Modem Connectors and PortsCleaning Your PowerBook Using Your PowerBookCarrying Your PowerBook Storing Your PowerBookCleaning Your PowerBook Display General Safety InstructionsFor More Information Battery Avoid Hearing Damage Apple and the EnvironmentErgonomics Keyboard and TrackpadChair Built-in Display External MouseThere are four kinds of Internet connections CConnecting to the InternetBefore you connect to the Internet To find the settings on a Mac OS X computerTo find the settings on a Mac OS 9 computer To find the settings on a Windows PCGathering the Information You Need Entering Your Information Dial-Up Modem With Point-to-Point Protocol PPP Connections To test your Internet configuration DSL, Cable Modem, or LAN Internet Connections To set up Network preferences for the built-in Ethernet port To set up a manual configuration Manual ConfigurationTo set up a Dhcp configuration Dhcp ConfigurationTo set up a PPPoE connection PPPoE ConfigurationAppendix C Connecting to the Internet AirPort Extreme Wireless Connection Setting Up an AirPort Extreme Connection ManuallyTo check if you have access to an AirPort Extreme network Appendix C Connecting to the Internet To test your AirPort Extreme connection Troubleshooting Your Connection Cable Modem, DSL, and LAN Internet ConnectionsPPPoE Connections Network Connections Page DTop Ten Questions How do I make my PowerBook battery last longer? Forgot my password. How do I reset it?How does the Mac OS X interface work? Appendix D Top Ten Questions Page Radio and Television Interference FCC Compliance StatementIndustry Canada Statement Vcci Class B Statement European CommunityMouse and Keyboard Information Battery Disposal InformationLaser Information Exposure to Radio Frequency EnergyInformations Destinées aux Utilisateurs Canadiens Telephone Line ProblemsTelephone Consumer Protection Act Information You Need in CanadaInformation You Need in Australia Information You Need in the United KingdomInformationen fur Deutschland Informations pour la FranceInformation You Need in New Zealand Page 101 IndexIndex 102103 USB104