Apple MD385LL/A, MC024LL/A manual AppleCare Service and Support, Country Phone Website

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AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized

repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, go to www.apple.com/support/products or the website for your country listed below.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook Pro serial number ready when you call.

Note:  Your 90 days of complimentary telephone support begins on the date of purchase. Telephone fees may apply.

Country

Phone

Website

United States

1-800-275-2273

www.apple.com/support

 

 

 

Australia

(61) 1-300-321-456

www.apple.com/au/support

 

 

 

Canada (English)

1-800-263-3394

www.apple.com/ca/support

(French)

 

www.apple.com/ca/fr/support

 

 

 

Ireland

(353) 1850 946 191

www.apple.com/ie/support

 

 

 

New Zealand

00800-7666-7666

www.apple.com/nz/support

 

 

 

United Kingdom

(44) 0844 209 0611

www.apple.com/uk/support

 

 

 

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web:

www.apple.com/support/contact/phone_contacts.html

Chapter 4   Problem, Meet Solution

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Contents Were made for each other Welcome to your MacBook Pro OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your MacBook ProReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant To set up your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep Putting Your MacBook Pro to Sleep or Shutting It DownTo put your MacBook Pro to sleep, do one of the following To wake your MacBook Pro Shutting Down Your MacBook ProTo shut down your MacBook Pro, do one of the following Page Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary-click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Getting Answers Charging the BatteryTo open Help Center To learn about See More InformationInstructions, technical support Manuals for Apple products Page Boost Your MacBook Pro Boost Your MacBook Pro To replace the hard disk drive in your MacBook Pro Replacing the Hard Disk DriveBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently tilt up the drive Connector Boost Your MacBook Pro Boost Your MacBook Pro Long Short To install memory in your MacBook Pro Installing Additional MemoryNotches Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on To check the computer’s memory Making Sure Your MacBook Pro Recognizes the New MemoryPage Problem, Meet Solution An Ounce of Prevention To force an application to quit Problems That Prevent You from Using Your MacBook ProIf your MacBook Pro doesn’t turn on or start up Try restarting your MacBook Pro If you have trouble ejecting a disc Repairing, Restoring, or Reinstalling Mac OS X SoftwareProblem, Meet Solution To connect by using a Wi-Fi network Repairing a Disk with Disk UtilityTo open the Mac OS X Utilities application Reinstalling Mac OS X and Apple Applications Restoring Information Using a Time Machine BackupRestoring Your Computer to Its Factory Settings Problems with Your Internet Connection Using Apple Hardware TestTo use Apple Hardware Test Cable Modem, DSL Modem, and LAN Internet Connections To use Network DiagnosticsPPPoE Connections To check your Network preference settingsIf you have trouble using Wi-Fi communication Problems with Wi-Fi CommunicationKeeping Your Software Up to Date To check for updated softwareOnline Resources Onscreen Help Learning More, Service, and SupportSystem Information Country Phone Website AppleCare Service and SupportLocating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least AC plug MagSafe power specifications Laser Information for Optical Disc Drives Important Handling Information Last, but Not Least Keyboard and Trackpad Understanding ErgonomicsChair External MouseBuilt-in Display Apple and the EnvironmentRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement China Battery Statement Taiwan Battery Statement Looking for Something? Index See also keys Keynote application 21 keys An application 53 your computer  Light  Simultaneously published in the United States and Canada