TroubleshootingSymptom Charts/Internal Modem (Continued) - 42
Internal Modem (Continued)
Modem has no sound | 1 | Verify that Control Panel volume setting is 1 or above. |
output | 2 | Replace modem card. |
| 3 | Replace logic board. |
| Note: When replacing the logic board, check that the EMI clips | |
| are securely attached to the CPU stiffener. The “CPU Stiffener” | |
| topic in Take Apart helps you locate and identify the two EMI clips. | |
| If both clips are not secure, replace the CPU stiffener. | |
Modem connects but | 1 | Verify that remote modem needs error correction (error |
does not communicate | 2 | correction is internal modem default). |
with remote modem | Type AT &Q0 to disable error correction. | |