Apple Z0MF manual An Ounce of Prevention

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Occasionally, you may have problems while working with your MacBook Air. Read on for troubleshooting tips to try when you have a problem. You can also find more troubleshooting information in Help Center and on the MacBook Air Support website at www.apple.com/support/macbookair.

If you experience a problem with your MacBook Air, there’s usually a simple and quick solution. Think about the conditions that led up to the problem. Making a note of things you did before the problem occurred will help you narrow down possible causes and find the answers you need. Things to note include:

ÂÂ The applications you were using when the problem occurred. Problems that occur only with a specific application might indicate that the application is not compatible with the version of the Mac OS installed on your MacBook Air.

ÂÂ Any new software that you installed, especially software that added items to the System folder.

An Ounce of Prevention

If you have a problem with your computer or software, having kept up-to-date Time Machine backups ensures that your data won’t be lost. If you make regular Time Machine backups, you can restore your software and all your data to exactly the way it was at the time of the backup. Even serious issues are of less concern when you safeguard your information with Time Machine.

38Chapter 3   Problem, Meet Solution

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Contents Page Welcome to your MacBook Air OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Welcome Setting Up Your MacBook Air What’s in the BoxAC plug MagSafe connector ¯MagSafe power port AC power cord Press the power button briefly to turn on your MacBook Air Configure your MacBook Air with Setup Assistant To set up your MacBook AirReady, Set Up, Go Customize the Mac OS X desktop and set preferences Setting Up DVD or CD Sharing Getting Additional Information onto Your MacBook AirMacBook Air To enable DVD or CD Sharing, if your other computer is a PC Sharing Discs with DVD or CD SharingTo use a shared DVD or CD Putting Your MacBook Air to Sleep or Shutting It DownPutting Your MacBook Air to Sleep To put your MacBook Air to sleep, do one of the followingTo shut down your MacBook Air, do one of the following Shutting Down Your MacBook AirTo wake your MacBook Air Page Life with Your MacBook Air Basic Features of Your MacBook Air Built-in stereo speakers Keyboard Features of Your MacBook Air Brightness keys F1, F2 Ports on Your MacBook Air ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary-click zone Life with Your MacBook Air Life with Your MacBook Air Running Your MacBook Air on Battery Power Charging the BatteryGetting Answers To get help from Help CenterMore Information SeeTo learn about See Page Problem, Meet Solution An Ounce of Prevention Problems That Prevent You from Using Your MacBook Air To force an application to quitIf your MacBook Air doesn’t turn on or start up Try restarting your MacBook Air Repairing, Restoring, or Reinstalling Mac OS X Software To connect by using a Wi-Fi network To open the Mac OS X Utilities applicationRepairing a Disk with Disk Utility Restoring Information Using a Time Machine BackupReinstalling Mac OS X and Apple Applications Restoring Your Computer to Its Factory SettingsChecking for a Hardware Problem To use Apple Hardware TestProblems with Your Internet Connection To use Network DiagnosticsProblems with Wi-Fi Communication To check for updated software Keeping Your Software Up to DateOnline Resources Onscreen Help Learning More, Service, and SupportAppleCare Service and Support System InformationCountry Phone Website Locating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least AC plug MagSafe power specifications Last, but Not Least Important Handling Information Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-In DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Japan Vcci Class B Statement Russia External USB Modem Information 020-5563-A Looking for Something? Index Looking for Something? Updating  Simultaneously published in the United States and Canada Page