Acer 4500 Series, 2300 Series, 4000 Series manual CD or DVD drive cannot access a disc

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The CD or DVD drive cannot access a disc.

Check the following:

Make sure the disc is supported by the drive. If your computer connects to a CD-ROM drive, it can read CDs but cannot read DVDs. If your computer has a DVD drive, it can read DVDs in addition to CDs.

When placing the CD or DVD in the drive tray, make sure it is secure in the spindle on the drive tray.

Make sure the CD or DVD is free from scratches or smudges. If the CD or DVD is dirty, clean it using a disc cleaning kit. Remember to follow the instructions included with the kit.

If the problem does not lie with the disc, your CD or DVD drive may be dirty. Clean it using a drive cleaning kit. Follow the instructions included with the kit.

The keyboard does not respond.

Try attaching an external keyboard to the USB connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The infrared port does not work.

Check the following:

Make sure that the infrared ports of the two devices are facing each other (+/- 15 degrees) a maximum of 1 meter apart.

Make sure there is a clear path between the two infrared ports. Nothing should be blocking the ports.

Make sure you have the appropriate software running on both devices (for file transfers) or you have the appropriate drivers (for printing to an infrared printer).

During the POST, press F2 to access the BIOS Utility and verify that the infrared port is enabled.

Make sure both devices are IrDA-compliant.

English

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Contents User’s Guide TravelMate 2300/4000/4500 SeriesPage Your guides First things firstTaking care of your computer Basic care and tips for using your computerTurning your computer on and off Taking care of your AC adapter Taking care of your battery packCleaning and servicing English Contents Customizing my computer Troubleshooting my computerTravelMate Page Description TravelMate tourFront view English Closed front view English Left view Right view Rear view Bottom view Performance FeaturesDisplay MultimediaExpansion ConnectivityHuman-centric design and ergonomics Icon Function Description IndicatorsEnglish Lock keys Using the keyboardLock Key Description Fn-F11Embedded numeric keypad Desired Access Num Lock On Num Lock OffWindows keys Hot Key Icon Function Description Fn-F1 Hot keysFn-F2 Fn-F3Fn-F6 Hot Key Icon Function Description Fn-F5Fn-F7 Fn-F8US dollar sign Euro symbolSpecial Key Launch keys Description Default ApplicationEnglish Touchpad basics TouchpadFunction Left Button Right Center Tap Hard disk StorageOptical drive Ejecting the CD or DVD trayAcerMedia bay only in TravelMate Region Code Country or Region Playing DVD moviesAudio Power managementAdjusting the volume Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerWhat to bring to long meetings Taking the computer homeWhat to bring to short meetings Special considerations Setting up a home officeWhat to bring with you Traveling internationally with the computer Traveling with the computerWhat to bring with you Securing your computer Using a computer security lockSetting a password English Computer Page Modem Expanding through optionsConnectivity options Fast infrared NetworkIeee 1394 port Universal Serial BusInserting a PC Card PC Card slotIn-1 card reader Port expansion devices Memory upgrade Upgrade optionsEnglish Swapping AcerMedia drive modules Acer eManager Using system utilitiesLaunch Manager Bios UtilityRestore without a Recovery CD To D Recovery Disc to DiscMultilingual operating system installation Setup password and exit English My computer Page Nothing appears on the screen Frequently-asked questionsImage is not full-screen CD or DVD drive cannot access a disc Printer does not work Troubleshooting tipsError Messages Corrective Action Error messagesITW Requesting serviceBefore you call English Specifications Page Microprocessor Audio Dimensions English Regulation & safety notices This appendix lists the general notices for your computer FCC notice Energy Star Guidelines ComplianceOperation conditions Modem noticesRemarque à l’intention des utilisateurs canadiens Declaration of Conformity for EU countriesList of Applicable Countries TBRFor Modem with approval number PTC 211/03/008 For Modem with approval number PTC 211/01/030 Important safety instructions Laser compliance statement Radio Device Regulatory Notice LCD pixel statementMacrovision copyright protection notice European Union EU GeneralFCC RF safety requirement Exposure of humans to RF fields RSS-102 2004/6/1 Federal Communications Commission Declaration of Conformity English Index DVD