Troubleshooting Guide
Problem | Possible Cause | solution |
Motor bike does not run | Undercharged battery | Charge the battery. A new battery should have been charged for at |
|
| least 18 hours before using the motor bike for the first time and up to |
|
| 12 hours after each subsequent use. |
|
| Check all connectors. Make sure the charger connector is tightly |
|
| plugged into the charging port, and that the charger is plugged into |
|
| the wall. |
|
| Make sure power flow to the wall outlet is on. |
| Loose wires or connectors | Check all wires and connectors to make sure they are tight. |
|
|
|
Motor bike was running | The fuse will burn out and automatically shut off the power if the | |
but suddenly stopped |
| motor is overloaded. |
|
| An excessive overload, such as too heavy a rider or too steep a hill, |
|
| could cause the motor to overheat. Replace the fuse with a new one |
|
| of equal amperage. Correct the conditions that caused the fuse to burn |
|
| out and avoid repeatedly burning out fuse. |
| Motor or electrical switch damage | Contact your local Razor authorized service center for diagnosis and |
|
| repair. |
Short run time (less than | Undercharged battery |
15 minutes per charge) |
|
Battery is old and will not accept full charge
Charge the battery. A new battery should have been charged for at least 18 hours before using the motor bike for the first time and up to 12 hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly plugged into the charger connector, and that the charger is plugged into the wall.
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 2 years depending on use of product and conditions. Replace only with a Razor replacement battery.
| Brakes are not adjusted properly | Refer to brake adjustment instructions on page 5 of this manual. |
|
|
|
Motor bike runs | Riding conditions are too stressful | Use only on solid, flat clean and dry surfaces such as pavement or |
sluggishly |
| level ground. |
| Tires are not properly inflated | The tires are inflated when shipped, but they invariably will lose some |
|
| pressure between the point of manufacturing and your purchase. Refer |
|
| to instructions on page 4 of this manual to properly inflate tires. |
| Motor bike is overloaded | Make sure you do not overload the motor bike by allowing more than |
|
| one rider at one time, exceeding the maximum weight limit, going up |
|
| too steep a hill or towing objects behind the vehicle. |
|
|
|
Sometimes the motor | Loose wires or connectors | Check all wires around the motors and all connectors to make sure |
doesn’t run, but other |
| they are tight. |
times it does | Motor or electrical switch damage | Contact your local Razor authorized service center for diagnosis and |
| ||
|
| repair. |
|
|
|
Vehicle does not stop | Brakes are not adjusted properly | Refer to instructions on page 5 of this manual to properly adjust |
when applying the brake |
| brakes. |
|
|
|
Vehicle makes loud | Chain is too dry | Apply a lubricant such as 3 in 1TM or |
noises or grinding |
|
|
sounds |
|
|
9