Acer 4010 Series manual Requesting service, International Travelers Warranty ITW, Before you call

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To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the on-screen instructions to perform system recovery.

Important! This feature occupies 2 to 3 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

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Contents TravelMate 4010 Series Users GuidePage Your guides Basic care and tips for using your computerFirst things first Turning your computer on and offTaking care of your AC adapter Taking care of your computerClick on Start, Turn Off Computer, then click on Turn Off Please refer to Frequently asked questions on Taking care of your battery packCleaning and servicing Operation conditionsContents Page Page Front view TravelMate tourDescription Closed front view Icon DescriptionLeft view # Icon DescriptionRear view Right viewIcon Item Description Base view Features Keyboard and pointing device Weight with batteryDimensions PortsSystem PowerOptions Indicators Icon Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadHotkeys Windows keysKey Description EManager. See Acer eManager on Hotkey Icon Function Description Fn + F1Fn + F2 Fn + F3Special keys Euro symbolUS dollar sign Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioAcer eSettings Using the system utilitiesAcer eRecovery Acer eManagerAcer GridVista dual-display compatible Launch Manager Norton AntiVirus How do I check for viruses?Nothing appears on the screen Frequently asked questionsImage is not full-screen Keyboard does not respond Want to set up my location to use the internal modemNo audio is heard from the computer Printer does not workEnglish International Travelers Warranty ITW Requesting serviceBefore you call Moving around Disconnecting from the desktopTaking your notebook PC with you Preparing the computerWhat to bring to meetings Taking the computer homeWhat to take with you Traveling with the computer Setting up a home officeSpecial considerations Traveling internationally with the computer What to bring with youUsing passwords Using a computer security lockSecuring your computer Entering passwords Setting passwordsConnectivity options Expanding through optionsFax/data modem Built-in network feature Universal Serial Bus USBInserting a PC Card PC Card slotEjecting a PC Card Boot sequence Bios utilityInstalling memory Using software Enable disk-to-disk recoveryPassword Playing DVD moviesPower management Acer eRecovery Create backupCreate factory default image CD Restore from backupRe-install bundled software without CD Change password Error messages Troubleshooting tipsError messages Corrective action Energy Star guidelines compliance Regulations and safety noticesFCC notice Remarque à lintention des utilisateurs canadiens Operation conditionsDeclaration of Conformity for EU countries Modem notices TBRList of applicable countries English Important safety instructions Laser compliance statement Macrovision copyright protection notice LCD pixel statementRadio device regulatory notice General European Union EU EN 61000-3-2/-3FCC RF safety requirement Exposure of humans to RF fields RSS-102 Environmental Policy Declaration Federal Communications Comission Declaration of Conformity ZL1Declaration of Conformity for CE Marking Index CD-ROMEnglish