Acer 4720G, 4320, 4720Z manual Intermittent Problems

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Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.If no error is detected, do not replace any FRU.

3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Contents Aspire 4720G/4720Z/4720/4320 Series Service Guide Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Chapter System SpecificationsFeatures Storage subsystem AudioInput devices CommunicationEnvironment Nestos System Block Diagram System Block DiagramTop View Board LayoutPJ1 Bottom ViewIcon Description Your Acer Notebook tourFront View Closed Front View Left View Rear view Right ViewIcon Description Ventilation slot After prolonged useBase view IndicatorsHDD Easy-Launch ButtonsIcon Function Description Function Left Button Main Touchpad Way Scroll Right Button Launch key Default applicationTouchpad Basics Desired Access Num Lock On Num Lock Off Using the KeyboardLock Keys and embedded numeric keypad Lock Key DescriptionKey Icon Description Windows KeysTechnology on Hot KeysSpecial Key Euro symbolUS dollar sign Hot Key Icon Function DescriptionEmpowering Technology password Acer Empowering TechnologyAcer eNet Management AC Mode Adapter mode Acer ePower ManagementDC Mode Battery mode To create new power planBattery status Acer eAudio Management Acer eDataSecurity Management Acer ePresentation ManagementChapter Acer eLock Management Acer eRecovery Management Acer eSettings Management Using the Acer Crytal Eye webcam Changing the Acer Crytal Eye webcam resolutionGetting to know your Acer Cystal Eye webcam Launching the Acer Crytal Eye webcamAcer GridVista dual-display compatible Using the System UtilitiesLaunch Manager Processor Hardware Specifications and ConfigurationsCPU Fan True Value Table Second Level CacheMemory Combinations System Memory2GB 0MBModem Interface System Vram and Vbios OptionsLAN Interface Hard Disk Drive Interface Bluetooth InterfaceWireless Module 802.11b/g, 802.11a/b/g, 802.11a/g/n USB Port DVD-Dual InterfaceAudio Interface Express Card Slot BatterySystem Board Major Chips KeyboardLCD Inverter LCD 14.1 inchAC Adapter System Power ManagementMain Security Boot System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InformationShows extended memory size MainParameter Description Format/Option Security Set Supervisor PasswordParameter Description Option Setting a PasswordClear or Set Changing a Password Removing a PasswordSetup Warning Invalid Password Continue IDE HDD Hitachi HTS541616J9SA00-S BootExit Saving Changes ExitBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationHDD Disassembly Procedure FlowchartDescription Part Number Screw ListRemoving the Battery Pack Removing the HDD Module Removing the Memory Removing the Wireless LAN CardRemoving the ODD Module Removing the Keyboard and LCD Module Page Removing the Main Board Disassembling the Lower Case AssemblyDisassembling the Main Unit Removing the Bluetooth Module Disassembling the Upper Case AssemblyRemoving the Audio Board Removing the SpeakersDisassembling the Main Board Removing the Power BoardRemoving the Touchpad Cable Removing the Thermal Module and System FanRemoving the Modem Card Removing the CPUDisassembling the LCD Module Disassembling the ODD Module Disassembling the External ModulesDisassembling the HDD Module Chapter Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckCheck the Power Adapter Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Code List Index of Error MessagesError Message List Error Codes Error MessagesCPU ID Cmos DimmCRT No beep Error Messages FRU/Action in SequenceLCD Code Beeps Post Routine Description Phoenix Bios Beep CodesChapter Code Beeps Post Routine Description Code Beeps LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsTop View Jumper and Connector LocationsBottom View FRU Field Replaceable Unit List Category Part Name and Description Acer Part No Aspire 4720G/4720Z/4720/4320 Exploded DiagramIntel 3945BG Intel Wireless Wifi Link 4965ANG Wireless LAN Board 802.11BGPower Board 65W Power Board 90WBluetooth Cable TP FFC TP Lower Case Assy W/RUBBER CASE/COVER/BRACKET Assembly Middle CoverUpper Case Assy W/SPEAKER Base Door W/RUBBERDVD Super Multi Tray in Hlds DVD-RW Drive DVD/RW Super Multi ModuleGSA-T20N LF W/O Bezel DVD Super Multi Drive 7530A Vista Tray DVD Super Multi Tray in Philips33.AHS07.003 White Portuguese Keyboard 1415KB-FV2 88KS White SWISS/G Keyboard 1415KB-FV2 89KSWhite US International Hebrew Keyboard 1415KB-FV2 88KS White Korean Keyboard 1415KB-FV2 89KSCCD Module 0.3M Bison LCD Bracket W/HINGE RCCD Module 0.3M Suyin LCD Module Assy 14.1 in Wxga WLCD Cable W/O CCD Antenna W/O CCDAntenna LCD Bezel Assy W/O CCD Antenna W/O CCD LCD 14.1 IN. Wxga LPL LP141WX1Card Readre Express Card W/O CPU Momery Memory Mainboard Mainboard 960GML UMA W/CARD1GB HYMP512S64CP8-Y5 LF Memory 512MB DDR II 667 Hynix SO-DIMM DDRII667 512MB