Acer 5738DZG, 5242, 5542G, 5738G manual Modem-Related Symptoms Symptom / Error Action in Sequence

Page 118

Modem-Related Symptoms

Symptom / Error	Action in Sequence

Internal modem does not work correctly.	Modem phone port
	modem combo board
	System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 112.

110

Chapter 4

Image 118

Contents Page Aspire 5536/5536G/5236 Series service guide Revision HistoryCopyright Procedures Gives precautionary measures toProblems Following conventions are used in this manualPreface Page Table of Contents Troubleshooting Microsoft Windows Environment TestBelow is a brief summary of the computer’s many features FeaturesChapter Display and graphics 103-/104-/107-key keyboard Touchpad pointing deviceDimension and weight WlanSystem Block Diagram For Aspire 5536/5536G/5236 Series Chapter For Aspire 5542G/5542/5242 Series Your Acer Notebook tour Front ViewReader supporting Acer FingerNav 4-way control function Indicates when the hard disk drive is activeClosed Front View Only for certain modelsLeft View HdmiRear View Eject the optical drive tray when the computer is offRight View OffBottom View Icon DescriptionEasy-Launch Buttons IndicatorsTouchpad basics with two-click buttons Fn + F11 Using the KeyboardLock Keys and embedded numeric keypad F12Windows Keys Applications context menuHot Keys Fn + F2 Acer eSettingsPower. Press any key to return TechnologyEuro symbol Special Key only for certain modelsUsing the System Utilities Acer GridVista dual-display compatibleChapter Processor Hardware Specifications and ConfigurationsBios vendor Phoenix Bios Version 04c Chapter Aspire 5536/5536G/5236 1.35V toMemory Combinations System MemoryLAN Module Wireless Module 802.11b/g/n Bluetooth InterfaceHard Disk Drive Interface Optical Disc Drive Buffer sizeDVD-RW Non Cprm & Cprm Dvdr Dual Panasonic BD Combo 12.7mm Tray DL 4X UJ-130A Blu-Ray Disc DriveVendor & model name DVD-RW Non Cprm & Cprm DVD+/-R Dual Blu-RayVideo Audio InterfaceUSB 1.1 and USB 2.0 Host controller System Board Major Chips BatteryKeyboard AC Adaptor System Power ManagementLCD 15.6 inches Input 100-240V~ 1.5A, 50-60Hz Output 90W 19V 4.74A 65WBios Setup Utility Values SetupNavigating the Bios Utility Information Parameter Description Main Parameter Description Format/Option Security Setting a Password Clear or SetRemoving a Password Chapter Boot IDE0Exit Table below describes the parameters in this screenBios Flash Utility This section teaches you how to remove HDD password Remove HDD PasswordRemove HDD Password Machine Disassembly and Replacement Disassembly RequirementsGeneral Information Pre-disassembly InstructionsDisassembly Process Main Screw ListExternal Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Removing the Battery Pack Removing the SD Dummy Card Removing the Dimm Module Removing the Back Cover Removing the Hard Disk Drive Module Remove the one screw F securing the hard disk drive module M3 x L4 Silver Kgf-cm 86.9A554.4R0 Chapter Removing the Wlan Modules Chapter Removing the Optical Drive Module M2 x L3 Silver Kgf-cm 86.9A552.3R0 Chapter Main Unit Disassembly Process Removing the Middle Cover Size Quantity Color Torque Detach the volume button board from the middle cover Removing the KeyboardRemoving the LCD Module Chapter Size Quantity Color Torque Separating the Upper Case from the Lower Case Carefully remove the LCD module from the base unitRemove the three screws F from the middle cover Chapter M2.5 x L8 Black Kgf-cm 86.00E34.738 Removing the Fingerprint and Touchpad Boards Page Pry to loosen the touchpad board Removing the Left Speaker Module Detach the touchpad board from the upper caseRemoving the USB Board Module Detach the left speaker moduleM2 x L4 Silver Kgf-cm 86.9A552.4R0 Removing the Modem Module Remove the USB board module from the lower caseRemoving the Bluetooth Module Chapter Removing the Right Speaker Module M2 x L4 Black Kgf-cm 86.00E13.524 Chapter Removing the Main Board Detach the right speaker moduleRemove one screw F securing the main board in place Lift the main board gently from the lower caseRemoving the Heatsink Module Carefully remove the main boardChapter Removing the CPU Carefully lift up the heatsink moduleChapter Cx2 LCD Module Disassembly ProcessBx4 Bx1Removing the LCD Bezel For Aspire 5738DG/5738DZG Series Release the inverter board from the latch Page Removing the LCD panel with the Brackets Removing the LCD Brackets Remove the four screws B securing the LCD assemblyRemove the LCD with the brackets from the back cover Removing the FPC Cable Page Removing the Antennas Disconnect the FPC cable from the LCD panelPage Removing the Web Camera Symptoms Verified Go To Power-On Self-Test Post ErrorExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory CheckPower-On Self-Test Post Error Message Touchpad CheckError Message List Error Messages FRU/Action in Sequence Index of Error MessagesError Code List Error Codes Error Messages System RAM Failed at offset nnnnDMA Test Failed Fail-Safe Timer NMI FailedFixed Disk n None Invalid System Configuration Data Software NMI FailedLCD Blinking cursor shown on LCD during System boardPhoenix Bios Beep Codes Code Beeps Post Routine DescriptionSetup 104 Chapter Code Beeps 106 Chapter LCD-Related Symptoms Symptom / Error Action in Sequence Index of Symptom-to-FRU Error MessagePower-Related Symptoms Symptom / Error Action in Sequence Speaker-Related Symptoms Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in SequenceMemory-Related Symptoms Symptom / Error Action in Sequence Symptom / Error Action in SequencePage Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems Code Connector Main BoardHeadphone/speaker/line-out jack Bluetooth board cable connectorHeatsink fan cable connector Line-in portClearing Password Check Clearing Password Check and Bios RecoveryChapter 115 G106 Bios Recovery by Crisis Disk 118 Chapter Page 120 Chapter FRU Field Replaceable Unit List Exploded Diagram FRU List AdapterCables CASE/COVER Combo Module HDD/HARD Disk Drive Heatsink Microphone Screws KI.SPM01.003 Power Code 7A 125V 2PIN Japan CASE/COVER Bracket Assembly TD01RS LF W/O Bezel Sata DL 8X UJ890A LF W/O Bezel Sata HF+WINDOWS Standard Black Texture German Standard Black Texture Nordic Screw MM2X3 Wireless LAN Board Foxconn Atheros XB63 140 Chapter None 3G for HMW LCD Bezel 15.6 W/CAMERA Hole CPU Intel Pentium DUAL-CORE T4300 PGA 2.1G 1M Chapter 143 Mainboard JV50MV DDR2 DIS 3D M92XT AMD GM45 Name Plate AS5738DZG Minicard B/G Wireless LAN Board QMI Atheros HB93 1X2 BGN LCD Bezel 15.6 W/O Camera Hole LED LCD Bracket Right W/HINGE CPU AMD Athlonii M300 2.0G 1M 35W Caspian CPU Heatsink UMA W/FAN LCD AUO 15.6 Wxga Glare CMO N156B3-L02 LF LCD Cover Sponge Right LED LCD/CAMERA Cable 154 Chapter CABLE&MICROPHONE&SPEAKER W/O Finger Print Hole Bracket Assembly Combo Module KH.32008.013 ML125 F/W01.01A01 LK.15605.003 Adapter 90W 19V 3PIN Delta ADP-90CD DB a LV5 53.3V AUS B85247600G Chapter 161 162 Chapter LF W/O Bezel Sata for WINDOWS7 CPU Heatsink Discrete W/FAN Internal 17 Standard Black Texture French Canadian Mainboard AS5542G ATI RS880MN SB710 M92M-XT Aceraspire 5738Z UMAJV50MV NO91.4CG01.001G 168 Chapter Chapter 169 170 Chapter Chapter 171 172 Chapter Chapter 173 Acer AS5738ZGN10 Chapter 175 176 Chapter Chapter 177 178 Chapter Chapter 179 Category Part Name Acer Part No Aceraspire 5738ZG N10MGE1512CBBMJV50MVNOLX.PAT0X.001 182 Chapter Chapter 183 184 Chapter Chapter 185 186 Chapter Chapter 187 Aceraspire 5536 UMACBDBMJV50PUNO91.4CH01.004G Chapter 189 190 Chapter Chapter 191 192 Chapter Chapter 193 194 Chapter Aceraspire 5536 UMACFBDBMJV50PU NO91.4CH01.003G 196 Chapter Chapter 197 198 Chapter Chapter 199 200 Chapter Aceraspire 5536G M92XT512CBDBMJV50PU NO91.4CH01.002G 202 Chapter Chapter 203 204 Chapter Chapter 205 206 Chapter ODD 208 Chapter Chapter 209 210 Chapter Chapter 211 212 Chapter Chapter 213 Appendix a Appendix a 214Aspire 5738G/5738ZG/5738Z/5738/5338 Series 215 Appendix aAppendix a 216 NBDCB4217 Appendix a Appendix a 218 219 Appendix a Appendix a 220 221 Appendix a Appendix a 222 223 Appendix a Appendix a 224 225 Appendix a Appendix a 226 227 Appendix a Appendix a 228 229 Appendix a Appendix a 230 231 Appendix a Appendix a 232 233 Appendix a Appendix a 234 Aspire 5536/5536G/5236 Series 235 Appendix aAppendix a 236 VHB32ATCN1 MC Wxgag237 Appendix a Appendix a 238 239 Appendix a Appendix a 240 241 Appendix a Appendix a 242 243 Appendix a Appendix a 244 245 Appendix a Appendix a 246 247 Appendix a Appendix a 248 Aspire 5738DG/5738DZG Series 249 Appendix aAppendix a 250 SO2GBII6/N251 Appendix a Appendix a 252 253 Appendix a Appendix a 254 255 Appendix a Appendix a 256 257 Appendix a Appendix a 258 Continental259 Appendix a ItalianAppendix a 260 UK and US-110V261 Appendix a Danish/ContinentalAppendix a 262 IsraelAspire 5542G/5542/5242 Series 263 Appendix aAppendix a 264 265 Appendix a Appendix a 266 267 Appendix a Appendix a 268 269 Appendix a Appendix a 270 271 Appendix a Appendix a 272 Acla273 Appendix a Appendix a 274 275 Appendix a Appendix a 276 277 Appendix a Appendix a 278 279 Appendix a Appendix a 280 281 Appendix a 282 283 Appendix a 284 285 Appendix a 286 287 Appendix a 288 289 Appendix a 290 Test Compatible Components Appendix BSpecification CRT Port Test Microsoft Windows Environment TestAppendix B 293 Pcmcia Test294 Online Support Information Appendix C296 Index 297298

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